Customer account coordinator Work, Jobs in Ellastone, Dby (with Salaries)

Trade Sales Coordinator
CW Sellors Group Ltd —Ashbourne
- £29,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
21h
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
Sales Order Processor
RKW —Stoke-on-Trent
- £28,520 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
9d
E-Commerce Coordinator
SGS Engineering —Derby
- £27,000 a year
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
2d
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Supporter
Sanctuary Supported Living —Leek
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Communication skills
Quick apply
Direct Despatch Coordinator
A B Gee of Ripley Ltd —Ripley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
Conference & Events Coordinator Student Placement
University of Derby —Derby
- £26,737.00 - £31,209.85 a year
- Weekend availability
- University
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Housing Management Coordinator
HomeGroup —Derby
- £27,500 a year
- Part-time
- Employee discount
- Life insurance
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Computer literacy
- Data entry
- Organisational skills
Quick apply
3d
Commercial Delivery Coordinator
Experienced Energy Solutions Ltd —Tamworth
- £30,000 - £35,000 a year
- Full-time
- Recruiting
- Organisational skills
- Computer skills
Quick apply
16h
Dental Laboratory coordinator / Administrator
Intelligent Design Ltd —Nottingham
- Up to £12.71 an hour
- Part-time
- Laboratory experience
- Administrative experience
- Accounting
Quick apply
18h
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Account Coordinator
HSL Compliance Limited —Cannock
- £25,398.80 - £29,000.00 a year
- No experience needed
- Organisational skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
2d
Marketing Executive
EU Automation —Stafford
- £29,000 - £32,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Research
- Annual leave
- Employee assistance programme
Quick apply
1d
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Data entry
Quick apply

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customer account coordinator jobs near ellastone, dby

Trade Sales Coordinator

CW Sellors Group Ltd -
Ashbourne

Quick apply

Job details

Permanent | Full-time
£29,000 a year
21 hours ago

Benefits

Employee discount

Qualifications

Client engagement
Labelling
Computer literacy
Spreadsheets
Stakeholder liaison
Sales administration
Internal department liaison
Microsoft Office Suite
Microsoft Office
E-commerce
Handling customer enquiries
Administrative experience
Assembly
Client services
Quality control
Relationship management
Customer interaction
Order processing
Sales and customer service experience
Communication skills

Full job description

Founded in 1979 and headquartered in Ashbourne, Derbyshire, C.W. Sellors Group Ltd is one of Britain’s most distinguished independent jewellery and watch retailers. With over four decades of heritage, we operate five boutiques across the Midlands and Peak District alongside three ecommerce platforms (C.W. Sellors, Jura Watches, and W. Hamond) and our own jewellery-making and gemstone-cutting workshops at our Ashbourne head office.

We are proud specialists in fine jewellery, luxury watches and rare British gemstones, including Blue John and Whitby Jet. Our long-standing relationships with some of Derbyshire’s most iconic heritage and tourist sites, reflect our deep roots in the region and our shared commitment to celebrating British craftsmanship, history and culture. Through these partnerships, we help showcase the unique heritage of Derbyshire to visitors from across the UK and around the world.

Having recently emerged from a period of administration under a new ownership and management structure, this is a genuine opportunity to join us at a pivotal moment and shape the digital future of a brand with real heritage and real ambition.

The Position

We are looking for a highly organised, proactive and commercially focused Trade Sales Coordinator to support the day-to-day running of the Trade Department and provide an excellent level of service to our trade customers.

Working across a portfolio of trade accounts, the successful candidate will be responsible for processing customer orders, managing enquiries, supporting sales opportunities and coordinating with internal departments to ensure orders are completed accurately and dispatched on time.

This is a varied role combining trade sales, customer service, account support, order administration and operational coordination. The successful candidate will be a forward thinker who can work independently, use their own initiative, and effectively prioritise and manage their workload.

Key Responsibilities

Manage and process customer orders accurately and efficiently from receipt through to dispatch.
Liaise with trade customers by telephone and email, responding promptly and professionally to enquiries.
Build and maintain strong, positive relationships with trade customers.
Identify opportunities to convert customer enquiries into sales.
Raise and process sales orders and customer invoices.
Monitor customer balances outstanding orders and back orders.
Liaise with the workshop to coordinate production and ensure customer deadlines are met.
Work closely with internal departments to ensure orders progress smoothly and are dispatched on time.
Coordinate and manage both in-house repairs and bespoke designs, keeping customers informed of progress where required.
Check pricing, product information, and stock availability, ensuring accuracy across all customer orders.
Produce and print product barcodes and labels as required.
Carry out quality control checks on outgoing jewellery products.
Build, assemble and package jewellery products as required, ensuring products meet the required quality standards.
Prepare, package and post customer orders accurately and efficiently.
Check stock levels and assist with monitoring product requirements and stock planning.
Produce spreadsheets, reports and other sales and stock information as required.
Assist with the implementation and ongoing use of company costing and sales systems.
Support the National Sales Manager with day-to-day Trade Department activities and projects.
Identify and resolve issues proactively, escalating where appropriate.
Undertake any other duties and responsibilities appropriate to the role.

The successful candidate will be:

Experienced in a sales, customer service or sales administration environment.
Highly organised, efficient and able to manage a demanding workload.
Proactive, commercially aware and confident using their own initiative.
Customer-focused, with excellent communication and interpersonal skills.
Confident in building rapport and developing effective working relationships with customers and colleagues.
Highly accurate and methodical, with excellent attention to detail.
Comfortable working independently as well as being a supportive member of a team.
Highly computer literate, with good knowledge of Microsoft Office, particularly Excel.
Able to prioritise tasks and work effectively in a fast-moving environment.
Professional, friendly, approachable and confident when dealing with customers.
Flexible and willing to take on a varied range of responsibilities.
Able to communicate effectively with workshop and internal teams to ensure deadlines are achieved.

WHAT WE OFFER

– A salary of £29,000.00 per annum.

– On-site working at our Ashbourne head office, surrounded by a dedicated and knowledgeable team

– Staff discount across our jewellery and watch collections

– Association with a proud British brand that’s been trading for almost half a century

To apply, please send a CV and covering letter to. In your covering letter, please explain what attracts you to this particular opportunity and outline the ecommerce platforms and projects you have owned previously.

Pay: £29,000.00 per year

Benefits:

Employee discount

Ability to commute/relocate:

Ashbourne DE6 1EA: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer account coordinator jobs in ellastone, dby

Trade Sales Coordinator

Sales & Marketing Coordinator

Sales Order Processor

E-Commerce Coordinator

Senior Accommodation Coordinator

Customer Supporter

Service Coordinator (Helpdesk)

Direct Despatch Coordinator

Conference & Events Coordinator Student Placement

Housing Management Coordinator

Service Coordinator

Commercial Delivery Coordinator

Dental Laboratory coordinator / Administrator

Internal Sales Coordinator (UltraTile)

Account Coordinator

Marketing Executive

Service Coordinator - Out of Hours

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