Business support Work, Jobs in Ely, Cam (with Salaries)

Customer Service Coordinator
Shearline Precision Engineering Ltd —Ely
- £26,325 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
2d
People Operations Manager
Malary Ltd —Cambridge
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Human resources
- Free parking
- Annual leave
Quick apply
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
Learning Support Assistant
On Track Education —Mildenhall
- £26,440 a year
- Full-time
- Childcare
- Driving
- In-person
- Store discount
- Employee discount
Quick apply
Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
Sales Marketing and Business Executive £25,000 to £40,000 nr Cambridge SMBE021
Huxley Bertram Engineering Ltd —Cambridge
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
10d
New Business Projects Manager
Prepped —Bury St. Edmunds
- £19 an hour
- Full-time
- Hospitality
- Sales
- Project management
- Annual leave
Quick apply
5d
School Run Driver
A2B Taxi Cabs —Ely
- £635 - £866 a month
- Part-time
- English
- Driving
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Commercial Insurance Executive
NFU Mutual East Cambridgeshire and Fenland (Ely Office) —Ely
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
1d
Warranty Executive
Wings ŠKODA —Peterborough
- £21,000 - £45,000 a year
- Part-time
- Organisational skills
- In-person
Quick apply
4d
Business Support Assistant
UK Power Networks —Bury St. Edmunds
- £35,158 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
Customer Advisor
Boots —Ely
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3d
Commissioning Support Officer – Pharmacy and Optometry
Central East Integrated Care Board —Ely
- £32,073 - £39,043 a year
- Part-time
9d
Estate Agent
The Property Experts —Thetford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
E-Commerce Administrator
Creative mind products —Bury St. Edmunds
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Third In Charge
Bright Horizons —Ely
- Preschool
- Leadership
- Annual leave
Quick apply
11d
Yard Sales Assistant
Travis Perkins —Ely
- Weekend availability
- Customer service
- Forklift
- Warehouse experience
- Employee discount
Customer Engagement Executive
Progressive Property —Peterborough
- £25,000 - £63,000 a year
- Full-time
- Sales
- Salesforce
- No experience needed
- Profit sharing
- Gym membership
Quick apply
5d
Customs and Trade Compliance Executive
Cambridge Commodities Ltd —Ely
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Programmes and Assurance Analyst
Anglian Water Services Ltd —Huntingdon
- £47,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave

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business support jobs near ely, cam

Customer Service Coordinator

Shearline Precision Engineering Ltd -
Ely

Quick apply

Job details

Full-time
£26,325 a year
2 days ago

Benefits

Free flu jabs
Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
MRP
Administrative experience
Organisational skills
Communication skills

Full job description

We are looking for a highly organised and proactive Customer Service Coordinator to join our Customer Service team. This role is pivotal in ensuring excellent customer service by processing customer orders, maintaining accurate system data, communicating effectively with customers and supporting the wider business to achieve on-time delivery.

The successful candidate will be responsible for managing customer enquiries, processing orders, monitoring order progress and working closely with internal departments to ensure customers receive the highest level of service.

Key responsibilities:

Manage the Customer Service inbox, ensuring all customer enquiries are responded to promptly and appropriately.
Process customer purchase orders accurately onto the MieTrak MRP system.
Raise RFQs (Requests for Quotation) within MieTrak for revised pricing where required.
Issue quotations to customers where required.
Maintain and update customer order information within the MRP system, ensuring all associated documentation is accurately uploaded and maintained.
Develop and maintain a good understanding of the customers and their order book to provide accurate updates and support.
Process Return Material Authorisation (RMA) requests and ensure timely follow-up until completion.
Communicate delivery delays or changes to customers promptly and professionally.
Attend the daily Production Meeting to stay informed of manufacturing progress and potential issues.
Work closely with Planning, Business Development, Quality, Production, Stores and other internal departments to ensure customer requirements are met.
Provide support to colleagues within the Customer Service team during periods of absence or increased workload
Answer incoming telephone calls and direct enquiries appropriately.

Other Responsibilities:

Ensure all company standards are promoted and maintained
Following safe working practices at all times.
Ensure all company quality policies and procedures are adhered to and maintained.
Ensure implementation of the company’s Environmental procedures (ISO 14001), in particular minimising waste, promoting recycling, handling of scrap, controlled and special waste.
Carry out any other duties that from time to time may be reasonably requested to assist in the day-to-day running of the company

About You:

To be successful in this role, you should demonstrate:

Excellent organisational and administrative skills with a methodical approach to work.
Strong written and verbal communication skills.
Excellent note taking and attention to detail and a commitment to accuracy.
The ability to prioritise a busy workload and meet deadlines in a fast-paced environment.
Excellent customer service skills with a professional and positive attitude.
The ability to work effectively both independently and as part of a team.
A proactive approach to problem solving and identifying practical solutions.
Strong interpersonal skills with the ability to build effective working relationships across all departments.
Competence in Microsoft Office applications, including Outlook, Excel and Word.
Previous experience using an MRP/ERP system would be advantageous but is not essential.
Previous experience in a customer service, sales support or manufacturing administration environment would be advantageous.

The working hours for this role are 37.5 hours per week

Monday to Thursday 07:45am to 04:15pm or Monday to Thursday 08:00am - 04:30pm,

and Friday 08:00am to 12:00 noon.

In return, we offer the following benefits:

Company pension scheme
Attendance bonus
Long service awards
Employee assistance programme

Job Type: Full-time

Pay: £26,325.00 per year

Benefits:

Company pension
Free flu jabs
On-site parking

Application question(s):

Have you had experience using an MRP/ERP system?
Have you had experience working in a fast-paced environment?

Experience:

Customer service or sales: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in ely, cam

Customer Service Coordinator

People Operations Manager

In-house FCA Compliance Lead

Learning Support Assistant

Application Support Engineer

Sales Marketing and Business Executive £25,000 to £40,000 nr Cambridge SMBE021

New Business Projects Manager

School Run Driver

Commercial Insurance Executive

Warranty Executive

Business Support Assistant

Customer Advisor

Commissioning Support Officer – Pharmacy and Optometry

Estate Agent

E-Commerce Administrator

Third In Charge

Yard Sales Assistant

Customer Engagement Executive

Customs and Trade Compliance Executive

Programmes and Assurance Analyst

I want to receive the latest job alerts for business support in ely, cam

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