Medical secretaries & receptionists Work, Jobs in Ely, Cam (with Salaries)

Front of House Coordinator
Hestia Clinic —Bury St. Edmunds
- £24,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
7d
Medical Office Clerk
French Consulting —Lakenheath
- Full-time
- Customer service
- Military
- GP surgery experience
Quick apply
Administration Assistant - Home First Hub
East of England Community Health and Care NHS Trust —King's Lynn
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Annual leave
Polish speaking Medical Receptionist - Weekends
MLB Dentysta Ltd —Bury St. Edmunds
- £13 - £14 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
3d
Medical Secretary
The Hamptons Hospital —Peterborough
- £25,760 - £27,476 a year
- Customer service
- Administrative experience
- Typing
- Free parking
Quick apply
10d
Trainee Dental Nurse/Receptionist
March Dental Surgery —March
- Full-time
- Customer service
- Patient care
- Front desk
- Free parking
- Employee discount
Quick apply
Medical Receptionist/Administrator
Papworth GP Surgery —Papworth Everard
- Up to £12.71 an hour
- Overtime
- Administrative experience
- Organisational skills
- In-person
Quick apply
10d
Receptionist
Spire Healthcare —Cambridge
- Weekend availability
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
6d
GP Receptionist (Part-time)
Bourn Surgery —Cambridge
- £13.40 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
11d
Medical Receptionist/Administrator
Dr Laliwala and Partners —Peterborough
- £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
Dental Receptionist
Huntingdon Smiles —March
- From £12.71 an hour
- Full-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Store discount
Quick apply
10d
Head Receptionist
mydentist —Cambridge
- From £13.23 an hour
- Overtime
- Employee assistance programme
- Employee discount
Quick apply
6d
Receptionist
mydentist —Peterborough
- £12.97 an hour
- Employee discount
Quick apply
2d

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Medical Secretary/Senior Administrator
Dr Laliwala and Partners —Peterborough
L. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately. C. Managing all enquiries in an effective manner.
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Clinical Support Administrator/Medical Secretary
PrimaryCareCareers —Ampthill
Our medical secretaries/receptionists/administrators play a pivotal role in the experience of patients at our practice, helping them to access the right…
£24,800 - £25,300 a year

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medical secretaries & receptionists jobs near ely, cam

Front of House Coordinator

Hestia Clinic
Bury St. Edmunds

Quick apply

Job details

Permanent | Graduate | Full-time
£24,000 - £32,000 a year
7 days ago

Benefits

Company pension
Company events
Private medical insurance
Employee discount

Qualifications

Hospitality
Customer service
Computer literacy
Organisational skills
Communication skills
A Level

Full job description

Front of House Coordinator

The Hestia Clinic

About Hestia

The Hestia Clinic is an award-winning, CQC-registered medical aesthetics and skin clinic dedicated to delivering exceptional patient care through evidence-based treatments, advanced technology and an uncompromising commitment to excellence.

Every interaction with Hestia should feel effortless, personal and memorable. Our Front of House Coordinator is often the very first and last impression of our clinic, making this one of the most important roles within our team.

We are looking for someone who genuinely enjoys caring for people, thrives in a luxury environment and takes pride in creating exceptional experiences.

The Hestia Clinic is entering an exciting period of growth. Following the success of our award-winning flagship clinic, we are expanding into a second dedicated site for cosmetic surgery and advanced medical procedures, further establishing Hestia as a leading destination for aesthetic medicine and surgery. As our team and patient community continue to grow, we are seeking an exceptional Front of House Coordinator to join us. This is an exciting opportunity to become part of a forward-thinking, ambitious clinic where excellence, innovation and patient experience are at the heart of everything we do.

The Role

As our Front of House Coordinator, you will be responsible for ensuring every client receives a seamless, warm and highly personalised experience from the moment they enquire to the moment they leave the clinic.

You will become the face of Hestia, creating an atmosphere of calm professionalism whilst ensuring the smooth day-to-day running of the clinic.

Working alongside our Client Experience Manager, senior leadership team and clinical team, you will anticipate client needs, maintain impeccable presentation standards and ensure every detail reflects the Hestia brand.

Key Responsibilities Patient Experience

Welcome every patient with warmth, professionalism and confidence.
Learn patients' names and build genuine relationships.
Offer refreshments and ensure every client feels comfortable.
Prepare consultation rooms and reception areas to the highest standards.
Escort patients throughout the clinic where appropriate.
Ensure every patient leaves feeling valued and cared for.

Reception & Administration

Manage incoming telephone calls and enquiries.
Respond promptly to emails and online enquiries.
Book consultations and treatments using Phorest.
Process payments accurately.
Explain membership options where appropriate.
Maintain appointment diaries.
Confirm appointments and manage waiting lists.
Handle cancellations professionally.
Maintain confidentiality at all times.
Liaise with clinical team and update on any information requiredn throughout the day

Clinic Presentation

Take ownership of the clinic environment by ensuring:

Reception is immaculate throughout the day.
Retail displays remain perfectly presented.
Brochures are replenished.
Flowers, candles and refreshments are maintained.
Music, lighting and scent create a calm luxury environment.
Waiting areas are pristine.
Consultation rooms are stocked at the end of each day

Attention to detail is everything.

Retail & Homecare

You will play an important role in supporting clients with their home skincare journey by:

Recommending products following clinician advice.
Explaining skincare routines confidently as prescribed by clinicians
Packaging purchases beautifully.
Promoting membership benefits.
Supporting monthly retail initiatives.

Operational Duties

Open and close the clinic.
Prepare daily appointment lists.
Monitor stock levels.
Receive deliveries.
Maintain retail inventory.
Prepare welcome packs.
Support events and launch evenings.
Assist with treatment room turnaround when required.
Ensure compliance with clinic policies.

Personal Qualities

We are looking for someone who naturally demonstrates:

Exceptional communication skills
Immaculate personal presentation
Emotional intelligence
Genuine warmth and kindness
Outstanding organisational skills
Attention to detail
Initiative
Calmness under pressure
Professional discretion
Pride in delivering exceptional service

Desired Experience

Previous experience within luxury hospitality, private healthcare, premium retail, hotel concierge or aesthetics.
Experience using booking systems such as Phorest is desirable but not essential.
Excellent written and verbal communication.
Confident using Google workspace and computer literate.
Ability to multitask in a busy environment.

The Hestia Standard

Every member of our team is expected to uphold the values that define The Hestia Clinic.

We believe luxury is found not only in beautiful surroundings, but in thoughtful service, genuine relationships and meticulous attention to detail.

Our patients should feel welcomed, remembered and cared for at every visit. We look for individuals who naturally notice the small details, take pride in their work and consistently strive to exceed expectations.

Professionalism, kindness and integrity are at the heart of everything we do.

Success in this Role

An exceptional Front of House Coordinator will:

Know many clients by name.
Create a welcoming, calm atmosphere from the moment clients arrive.
Anticipate needs before clients need to ask.
Keep the clinic presented to an impeccable standard.
Support clinicians so they can focus entirely on patient care.
Build trust that encourages long-term client loyalty.
Represent Hestia with warmth, professionalism and genuine pride.
Have a keen interest in Cosmetic Medicine and Surgery

Pay: £24,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Employee discount

Application question(s):

Why would you be a great asset to join Hestia?
Explain your previous experience and how this can relate to the role at Hestia?

Education:

A-Level or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

medical secretaries & receptionists jobs in ely, cam

Front of House Coordinator

Medical Office Clerk

Administration Assistant - Home First Hub

Polish speaking Medical Receptionist - Weekends

Medical Secretary

Trainee Dental Nurse/Receptionist

Medical Receptionist/Administrator

Receptionist

GP Receptionist (Part-time)

Medical Receptionist/Administrator

Dental Receptionist

Head Receptionist

Receptionist

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