Knowledge management specialist Work, Jobs in Ely, Crf (with Salaries)

Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Marketing Executive - Specialist
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Assurance Engineer
Transport for Wales —Penarth
- Engineering
Fire Safety Officer
Hafod —Cardiff
- £50,000 a year
- Full-time
- Communication skills
11d
Debt Caseworker
Cardiff and Vale Citizens Advice —Barry
- £28,642 - £31,803 a year
- Full-time
- Computer skills
- Financial services
- In-person
- Annual leave
- Employee discount
Quick apply
8d
Senior Project Management Specialist - Project Planning
Baker Hughes —Nailsea
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
- Flexible schedule
- Life insurance
Learning & Capability Specialist
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Part-time
- Hybrid work
- Presentation skills
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
12d
Paralegal
Castara Law Limited —Cardiff
- From £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
1d
Specialist Mortgage Advisor
GoBear Loans —Cardiff
- £35,000 - £60,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
Operational Training Specialist
Capital on Tap —Cardiff
- £500 - £750 a week
- Training & development
- Communication skills
8d
Marketing Executive - Specialist
PHS Group —Caerphilly
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Platform Delivery Specialist
PIB Group Services Ltd. —Cardiff
- Hybrid work
- Communication skills
Quick apply
BNG Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
Senior Communications Executive
Redkite Solicitors —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Leadership
- Annual leave
- Gym membership
Digital Merchandising Specialist
Asil Oto Market —Cardiff
- £2,500 - £2,700 a month
- Full-time
- Microsoft Excel
- Marketing
- Merchandising
Quick apply
7d
Senior Communications Executive
Redkite Law —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Leadership
- Annual leave
- Gym membership
Quick apply
Resource and Capability Planning Specialist
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
5d
Project Manager (Land & New Business)
Hafod —Cardiff
- £42,000 - £52,500 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Construction experience
13d
BIM Coordinator
WSP —Cardiff
- Civil engineering
Sales Assistant
Jollyes Pets —Cardiff
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply

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knowledge management specialist jobs near ely, crf

Customer Enablement Specialist

LexisNexis Risk Solutions -
Cardiff

Apply Now

Job details

Full-time

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Organisational skills
Communication skills

Full job description

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. Learn more at risk.lexisnexis.com.

About the team: You will work within a team of four, partnering closely with Sales, Customer Support, Product, and Technology to reduce reliance on reactive support, accelerate time‑to‑value, and measure success through training engagement, product usage, and customer readiness metrics.

About the role: You will be responsible for equipping customers with the knowledge, skills, and resources they need to successfully adopt and gain value from our products or services. This role designs and delivers scalable onboarding and training programs, creates self-service educational content such as guides, videos, and knowledge-base articles, and supports product adoption through feature enablement and release education.

Responsibilities:

Design and deliver structured onboarding and enablement programmes for GUI, API, and batch customers to accelerate time‑to‑value.
Create, maintain, and standardise customer education assets, including videos, guides, and best‑practice training materials.
Drive early product adoption by guiding customers through core features, new functionality, and recommended usage patterns.
Build and maintain scalable self‑service resources (knowledge bases, FAQs) to enable customers to independently resolve common issues.
Partner with Product and Engineering to support feature enablement and ensure customer‑ready releases.
Collaborate with Customer Support and Sales to reduce repeat issues, support smooth handovers, and improve renewals and retention.
Track and report on onboarding effectiveness, training engagement, product usage, and overall customer readiness metrics.

Requirements:

Exceptional written and verbal communication skills with the ability to explain complex concepts clearly to different audiences
Instructional design and delivery skills
Ability to translate product features into customer focused use cases
Comfortable working with technical concepts and collaborating with Technology teams.
Excellent organisational skills
Ability to manage multiple projects simultaneously

Working for you :

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Refine Your Search

knowledge management specialist jobs in ely, crf

Customer Enablement Specialist

Marketing Executive - Specialist

Assurance Engineer

Fire Safety Officer

Debt Caseworker

Senior Project Management Specialist - Project Planning

Learning & Capability Specialist

Paralegal

Specialist Mortgage Advisor

Operational Training Specialist

Marketing Executive - Specialist

Platform Delivery Specialist

BNG Consultant

Senior Communications Executive

Digital Merchandising Specialist

Senior Communications Executive

Resource and Capability Planning Specialist

Project Manager (Land & New Business)

BIM Coordinator

Sales Assistant

I want to receive the latest job alerts for knowledge management specialist in ely, crf

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