Client services manager Work, Jobs in Eng (with Salaries)

Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Leadership
- Annual leave
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
14d
Client Relationship Manager
Internova Travel Group —London
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
- Employee assistance programme
- Employee discount
12d
Manager, Customer Success Management
SailPoint —London
- £62,600 - £116,200 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Remote Business Development & Operations Support (Multi Business)
Multi Sport/Wellness Company —Birmingham
- £28,000 a year
- Full-time
- Remote
- Business development
- Recruiting
- Flexitime
- Work from home
Quick apply
11d
International Programme Manager
ISO Japan International Training and Workforce Services —London
- £5,000 - £5,800 a month
- Full-time
- Data analysis skills
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
10d
Client Services, eDiscovery Project Manager
Epiq Systems, Inc. —London
- Full-time
- Remote
- Databases
- Leadership
- Communication skills
Client Relationship & Account Manager
Pocket Intelligence Limited —Bristol
- £26,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
8d
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
- Analytics
Quick apply
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
5d
Client Relationship Manager
Sonata One —London
- Hybrid work
- CRM software
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Corporate Services Administrator
Columbia Threadneedle Investments —London
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Work from home
8d
Project Manager
Lumanity —London
- Remote
- Microsoft Word
- Microsoft Outlook
- Bachelor's degree
14d
Administrator (Part-time and remote)
Pulse Water Limited —Kent
- From £25,000 a year
- Part-time
- Hybrid work
- CRM software
- Data entry
- Contracts
- Work from home
Quick apply
7d
Client Account Manager
Walker & Sloan —Cheltenham
- Up to £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
13d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Cambridge
- Overtime
- Remote
- Customer service
- English
- Hotel
5d
Client Relations Manager
Puma Capital Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Team management

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client services manager jobs near eng

Client Relationship Manager (Full Time, 37.5 hours per week)

Auriga Services -
Birmingham

Quick apply

Job details

Permanent | Full-time
£40,000 a year

Benefits

Annual leave
Company pension

Qualifications

Contract management
Resource allocation planning
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Performance management
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Relationship management
Management reporting
Leadership
Team motivation leadership
Communication skills
A Level
Analytics

Full job description

We are looking for a full time Client Relationship Manager to join our team at an exciting time for Auriga.

Benefits: 28 days annual leave plus bank holidays increasing with service up to 33 days after 5 years’ service (3 days to be used between Christmas and New Year). Health Cash Plan; Access to an exclusive discounts site with leading retailers. Great pension scheme – with employer contribution up to 9%.

About Us:

Auriga Services is a Public Benefit Entity that has been operating for 20 years and is owned by a registered charity – Evnia Charitable Trust. As a wholly owned subsidiary, Auriga is the commercial arm of Evnia. Our charity-owned status makes us as unique in the marketplace, which allows us to genuinely care about creating better and lasting impacts for vulnerable people and households in poverty.

At Auriga Services we understand the importance of supporting people through life’s challenges and our responsibilities and obligations towards our customers and beneficiaries including delivering an exceptional level of service, ensuring transparency, addressing customer concerns and upholding ethical practices to create a positive and trustworthy relationship with our consumers.

Job Overview:

The Client Relationship Manager will manage, grow and expand strategic partnerships, ensuring retention and optimisation. This role is key in delivering Auriga's mission to empower people in financially vulnerable circumstances by developing impactful and financially sustainable partnerships.

The Client Partnerships Manager is accountable for ensuring high-quality service delivery while effectively leading and managing individual and team performance to meet contractual and organisational objectives.

Key Responsibilities:

Partnership retention and management:

Lead and manage key client partnerships across multiple sectors, acting as the primary point of contact.
Build strong, trusted relationships with clients, ensuring high levels of satisfaction and engagement.
Retain and grow existing partnerships through excellent service, innovation and continuous improvement.

Contract management:

Ensure contractual obligations, SLAs and KPIs are consistently achieved or exceeded.
Monitor contract performance, identify risks and implement solutions to address areas of concern.
Work closely across teams to ensure contracts remain commercially viable and operationally effective.

Reporting and performance analysis:

Produce and oversee regular client reporting, demonstrating performance against agreed KPIs, financial targets and social impact measures.
Analyse operational data to identify trends, risks and opportunities for improvement.
Use insight to support service improvements, innovation and informed decision making.

Stakeholder management and collaboration:

Develop effective working relationships with clients and internal stakeholders to achieve shared objectives.
Collaborate across departments to ensure consistent, high-quality service delivery.

Management:

You will line manage a team of direct reports, including setting clear objectives aligned to organizational strategy.
Plan and allocate resources effectively to ensure contractual requirements are met. Forecast staffing requirements and optimise team capacity to support service demand.
Promote a positive, collaborative and engaging work environment that motivates team members to perform at their best

Performance monitoring:

Drive your teams individual and team performance against agreed objectives, KPIs and quality standards. Drive continuous improvement through regular coaching, feedback and performance management.
Implement performance improvement plans where required to achieve expected standards.
Monitor workloads and productivity to ensure efficient, cost-effective service delivery.

Process Improvement and innovation:

Identify improvements to process to ensure we are effective and efficient in our operations, to reduce time spent, and to improve the customer journey of our applicants.

Qualifications/Skills/Experience (Essential or Desirable):

Proven experience in managing a successful and diverse portfolio of strategic partnerships, including stakeholder management, contract negotiation and reporting
Demonstrable experience of retaining and expanding partnerships to meet financial and non-financial targets through innovative propositions and service development.
Proven experience in cross-organisational collaboration and working with internal and external stakeholders to meet shared objectives.
Strong commercial acumen with the ability to drive both revenue growth and impact driven outcomes.
Excellent analytical and problem-solving skills, with proven experience applying data and insight to inform decision making.
Experience of managing contract performance and achieving excellent performance against SLA’s and KPI’s, be able to identify and react to any areas of concern and address
Ability to demonstrate your leadership skills, and ability to motivate and manage the performance of your team, encourage them to achieve their full potential
Excellent communication skills both verbal and written and be able to use your communication skills to create healthy relationships with your team and others.
Knowledge of, or willingness to develop, a deep expertise in the primary sectors we are operating in (retail banking, water, energy, public sector)
An existing network in regulated sectors is highly desirable, but not essential
Charity/trust fund/debt sector experience is highly desirable but not essential.

How to Apply:

If you're interested in this opportunity and have the relevant skills and experience, we'd love to hear from you. Please submit your CV to [email protected].

For successful applicants, the planned interview dates are in person weeks commencing 17th August and 24th August 2026.

Please note: We will close this vacancy early if we receive enough interest.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Please note, applicants must possess the Right to Work in the UK at the time of applying. All employment offers are conditional, subject to the successful completion of Right to Work checks. As Auriga Services Ltd. does not hold a sponsorship license from the Home Office, unfortunately, we are not able to provide sponsorship to applicants.

Pay: £40,000.00 per year

Application question(s):

How many years of client management experience do you have?
Do you have experience with Adobe CC? (Yes/No)
Why do you want to work at Auriga?
Do you have the Right to Work in the UK?

Education:

A-Level or equivalent (preferred)

Work Location: Hybrid remote in Birmingham B2 5QJ

Quick apply

Refine Your Search

client services manager jobs in eng

Client Relationship Manager (Full Time, 37.5 hours per week)

Contact Centre Operations Manager

Junior Project Manager

Client Relationship Manager

Manager, Customer Success Management

Client Onboarding Executive

Remote Business Development & Operations Support (Multi Business)

International Programme Manager

Client Services, eDiscovery Project Manager

Client Relationship & Account Manager

Client Success Manager

Partner Success Manager, UK

Client Relationship Manager

Corporate Services Administrator

Project Manager

Administrator (Part-time and remote)

Client Account Manager

Guest & Colleague Experience Manager

Sales Development Manager - Desk Based, Based anywhere in the UK

Client Relations Manager

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