It support technician Work, Jobs in Epping, Ess (with Salaries)

IT Support Engineer
AutoProtect Group —Harlow
- £35,000 - £40,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Customer service
- Engineering
Quick apply
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
IT Support Technician (Junior)
Proper Snacks —London
- Full-time
- Travel
- IT
- In-person
Quick apply
11d
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
7d
IT Support Technician
Hatten Wyatt Solicitors & Advocates —Gravesend
- From £30,000 a year
- Full-time
- Windows
- IT
- In-person
- Employee discount
- Sick pay
Quick apply
2d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
One Desk IT (12-Month FTC)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
2d
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Hand tools
Quick apply
9d
IT Support Specialist
Pharmaron —Hoddesdon
- Azure
- Computer Science
- Windows
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
1d
IT Support Engineer, EMEA
Okta —London
- £40,000 - £55,000 a year
- Weekend availability
- Google Suite
- Continuous improvement
- Driving
- Annual leave
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
IT Specialist
AutoIdeal —Welwyn
- £900 a week
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
9d
IT Support Technician
TQS IT Services —Tower Hamlets
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
Quick apply
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply

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IT Support Engineer

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Referral programme

Qualifications

TCP
Azure
Software troubleshooting
Customer service
DHCP
AWS
IT support
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Join our IT Team

We’re looking for a proactive and customer-focused IT Support Engineer to provide first and second-line support across the business.

You’ll be the go-to person for IT support, helping colleagues stay connected, productive, and secure while delivering an excellent support experience.

What you’ll do

Provide first and second-line IT support, acting as the primary point of contact for users and delivering excellent customer service.
Diagnose and resolve hardware, software, network, and Microsoft 365-related issues through remote and on-site support.
Manage service desk tickets, ensuring incidents and requests are logged, prioritised, resolved, or escalated within agreed service levels.
Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active Directory and Microsoft Entra ID environments.
Support the maintenance, monitoring, and continuous improvement of IT infrastructure, business systems, and security controls.
Assist with system upgrades, migrations, deployments, and technology projects, working closely with internal teams and third-party suppliers.
Maintain accurate technical documentation, knowledge articles, and support procedures to improve service delivery and knowledge sharing.
Identify recurring issues, contribute to service improvements, and ensure support activities are recorded effectively within ServiceNow.

What we’re looking for

✔ Experience troubleshooting hardware and software issues
✔ Knowledge of Windows, Microsoft 365,and IT support processes
✔ Strong communication and customer service skills
✔ Ability to prioritise and solve problems effectively

Desirable:

Active Directory / Azure AD / Entra ID
Networking (TCP/IP, DNS, DHCP, VPNs)
ServiceNow or ITSM tools
ITIL, CompTIA, Microsoft certifications
Exposure to AWS and cybersecurity best practices

You’ll thrive here if you are:

Customer-focused and approachable
Reliable and proactive
Adaptable and eager to learn
A team player who takes ownership

Our Values

Stronger Together | Bold | Respectful | Agile | Make it happen

If you enjoy solving problems, supporting users, and making technology work better every day — we’d love to hear from you. Apply now.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Referral programme

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience managing user accounts and permissions?

Experience:

1st and/or 2nd line IT: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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