service desk support Work, Jobs in epping, ess (with Salaries)

Ward Clerk - Saunders Ward
The Princess Alexandra Hospital NHS Trust —Harlow
- £25,272 a year
1d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
1d
Part-Time Receptionist
Learn Trade Skills —Cheshunt
- £13.50 - £14.00 an hour
- Part-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
1d
GP Receptionist
Nuffield House Surgery —Harlow
- From £12.71 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
2d
Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
Service Desk Administrator
Mitie —Waltham Abbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
1d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Support Specialist
Pharmaron —Hoddesdon
- Azure
- Computer Science
- Windows
3d
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
1d
IT Service Desk Administrator
Parkinson's UK —London
- £28,949.13 a year
- Full-time
- Customer service
- Organisational skills
4d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
4d
IT Support Apprentice
QA Apprenticeships —London
- £23,500 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
1d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Cash Desk Volunteer
British Heart Foundation —Epping
- Employee discount
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
5d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
4d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
11d
Service Desk Technician L2
Milestone Technologies, Inc. —London
- Monday to Friday
- Customer service
- IT

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Ward Clerk - Saunders Ward

The Princess Alexandra Hospital NHS Trust -
Harlow

Apply Now

Job details

£25,272 a year
1 day ago

Full job description

Job overview

To provide a full comprehensive reception, administrative and clerical service in support of the multidisciplinary team involved in patient care within the department. To provide an appropriate front of house service that is professional and customer centered to all visitors, patients and their families who are undergoing care at The Princess Alexandra Hospital.

Main duties of the job

To provide an efficient and professional reception and clerical service which gives confidence to patients and their relatives
To promote the professionalism of the Trust and maintain the privacy and dignity of the patient at all times while maintaining a warm, friendly and helpful welcome and the reception area and desk is kept clean and tidy
Provide relevant information to patients and relatives clearly and in a way that they understand and in a sympathetic and sensitive manner.
To answer telephone enquiries, taking and relaying messages in a polite and helpful manner ensuring patient confidentiality at all times.
To ensure that all patient activity including admission, discharges and transfers to and from the ward are accurately recorded in a timely fashion as patient movement occurs, by the use of currently used system.
To liaise with and assist Nurses, Doctors, MDT and other members of the Department team obtaining and communicating necessary information accurately to assist the provision of a quality service for patients.
Support discharges and care planning by liaising with outside sources (Social Care/District Nurses/ Transport services etc.) with reference to different aspects of patients care as requested by the ward team.
File all relevant documentation using agreed processes.
To provide an accurate and timely appointment booking service for patients requiring follow up Out Patient or follow up appointments.
Support discharge process by printing TTA’s from Alexhealth (Cerner), sending relevant information to GP’s and photocopying notes or patient records if required for onward care of patients.
At the request of the nurse in charge liaise with various internal departments and external agencies e.g. Admissions, Medical Records, X-Ray to support patient flow.
Manage post delivered to the ward, re-directing mail to correct location as required.
Order all ward stationery and other supplies, ensuring adequate stock levels at all times. (To include patient leaflets) under the direction of the Ward Manager.
To actively participate in updating the ward diary.
Ensure information boards are kept up to date and information displayed is in date and laminated.
Reporting equipment problems (including IT issues) as raised by the ward staff using the appropriate mechanism e.g. Estates and Facilities, EBME, and IT Helpdesk; following through to ensure the problem is resolved on the ward and any issues escalate to the nurse in charge
Ensure confidentiality of staff and patient information in accordance with Trust Policies and procedures.
To support and assist all Ward staff with general administration duties.
To work with and assist ward manager and senior nurses on day to day basis

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wavea national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Apply Now

Refine Your Search

service desk support jobs in epping, ess

Ward Clerk - Saunders Ward

Remote Support Desk Operative

Part-Time Receptionist

GP Receptionist

Customer Support & Order Coordinator | Mon-Fri

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

Service Desk Administrator

Support Analyst

IT Support Technician

IT Support Specialist

IT Service Desk Analyst

IT Service Desk Administrator

On-Site 1st/2nd Line Support Technician

IT Support Apprentice

Service Desk Analyst

Cash Desk Volunteer

IT Support Engineer (1st / 2nd Line)

Junior Application Support Analyst

Front Desk Agent

Service Desk Technician L2

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