Key account manager Work, Jobs in Epsom, Sry (with Salaries)

Customer Success Manager
Litera —London
- Full-time
- Hybrid work
- AI
- Communication skills
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Key Account Manager
IQVIA —Reigate
- Full-time
- Sales
- Employee discount
- Gym membership
Key Account Manager
STARK Group —Leatherhead
- Full-time
- Sales
- Driving
- Travel
- Employee discount
- Referral programme
Account Manager
Crimestoppers —London Borough of Sutton
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
Quick apply
13d
Key Account Manager
Loma Systems —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Account Manager
Venatrix —Kingston upon Thames
- £40,000 - £50,000 a year
- Full-time
- Contracts
- Negotiation
Quick apply
Key Account Manager
ZALARIS Deutschland GmbH —Weybridge
- Sales
- Contracts
Key Account Manager
Allianz —Croydon
- Full-time
- Hybrid work
- Machine learning
1d
Key Account Manager
Sysdoc —London
- £60,000 a year
- Hybrid work
- Sales
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager
Standout Field Marketing —London
- Up to £38,000 a year
- Full-time
National Account Manager
Kinetik Wellbeing —Redhill
- £50,000 a year
- Full-time
- Analysis skills
Quick apply
Key Account Manager
Avidity —London
- Up to £38,000 a year
- Full-time
Key Account Manager
Macfarlane Group —Horsham
- £45,000 - £48,000 a year
- Full-time
- Sales
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Commercial Account Executive
Howden Group Holdings —Epsom
- Full-time
- Hybrid work
- Employee discount
Account Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Work from home
Quick apply
2d
Account Manager
BidvestNoonan —London
- £55,000 a year
- Full-time
- Communication skills
Quick apply
6d
Key Account Manager
Mitie —London
- Full-time
- University
- Employee discount
1d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Key Account Manager
Planet —London
- Full-time
- Hybrid work
- Financial services
- In-person

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Customer Success Manager

Litera -
London

Apply Now

Job details

Full-time

Qualifications

AI
Communication skills

Full job description

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Your hybrid employment is designated as "Modified." While your primary work location will be your registered home address, you are required to be available for in-person attendance at strategic meetings, client visits, conferences, and team events for a minimum of 6 days per month. Travel expenses associated with these requirements will be reimbursed in accordance with company policy.

Why this Role Matters

This role drives customer growth and retention by ensuring small and mid-sized law firms realize measurable value from onboarding through renewal and beyond. You accelerate product adoption, increase end-user engagement, and translate data into insights that improve outcomes. Through strong cross-functional partnership and clear expectation setting, you deliver a consistent customer experience that directly impacts recurring revenue, satisfaction, and long-term loyalty.

What You’ll Deliver

Partner with new and existing customers to lead onboarding, define success outcomes, and build tailored success plans that drive measurable value
Analyze usage data to identify trends, remove adoption barriers, and proactively mitigate risk before it impacts retention
Identify opportunities to expand value by aligning our solutions to evolving customer workflows and business challenges
Build strong relationships with key stakeholders through regular touchpoints, strategic updates, and ongoing success planning
Lead onboarding experiences and deliver impactful business reviews that connect product value to customer goals
Collaborate cross-functionally with Sales, Product, and Marketing to share insights, influence roadmap priorities, and amplify customer success stories

What You’ll Bring

Must-Haves:

Curious, adaptable, and eager to learn
Collaborative team player who listens actively and understands customer needs
Proactive in engaging customers and driving outcomes
Able to guide and educate customers without over-directing solutions
Strong presentation, verbal, and written communication skills
Skilled at independent problem solving and troubleshooting
Experience in Customer Success, Professional Services, Consulting, or Account Management in a customer-facing role

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

Team. A culture where people show up for each other and do the right thing
Reach. A truly global team solving complex, meaningful problems
Opportunity. Real growth opportunities, not just talk about them
Technology. Work at the intersection of legal expertise and cutting-edge AI
Impact. The chance to make an impact at scale, not just contribute

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

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key account manager jobs in epsom, sry

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