Technical operator Work, Jobs in Esh Winning, Dur (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
Plant Operator
Veolia Biopower One UK Limited —Chilton
- £46,092.50 a year
- Weekend availability
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Manufacturing Operator
Baker Hughes —Newcastle upon Tyne
- Mechanical knowledge
- Life insurance
Laser Operator
Wilson Associates Ltd —Stanley
- £14.39 - £15.07 an hour
- Temporary
- In-person
- Hand tools
- Mechanical knowledge
- Free parking
Quick apply
5d
Technical Support Manager (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- Leadership
Robot Operator
Hydram —Sedgefield
- Day shift
- Power tools
- Welding
- Communication skills
SPMT Operator
Mammoet —Stockton-on-Tees
- £16 - £30 an hour
- Overtime
- Civil engineering
- English
- Driving
- Employee assistance programme
- Employee discount
12d
Engineering Facilities Team Leader
Northern Trains —Newcastle upon Tyne
- £59,604 a year
- Full-time
- Maintenance
- IT
- Business
- Employee assistance programme
- Employee discount
10d
Quality Control Operative
CPD BODIES LTD —Stockton-on-Tees
- £12.71 - £14.69 an hour
- Full-time
- Sales
- Microsoft Office
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
2d
Technical Admin Assistant
Origin —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Work from home
- Sick pay
Quick apply
4d
Advanced Operator
Essity —Newcastle upon Tyne
- Full-time
- Maintenance
- Computer skills
- Communication skills
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Engineering
- C++
- Travel
Quick apply
8d
Project Manager
Origin —Newcastle upon Tyne
- £60,000 - £65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Doctoral degree
- Work from home
- Sick pay
Quick apply
10d
CNC Turner Programmer/Setter/Operator
ISS Precision Engineering Ltd —Cramlington
- £17.46 an hour
- Overtime
- Maintenance
- Programmable logic controllers
- In-person
Quick apply
Metrology Technician
Cummins Inc. —Darlington
- Relocation assistance
12d
Process Technician
NOVARES —Peterlee
- Maintenance
Assistant Project Manager
OpenWorks Engineering —Prudhoe
- Full-time
- Project management
- Driving
- Organisational skills
Quick apply
8d
Postdoctoral Research Associate
Durham University —Durham
- £38,784 - £41,064 a year
- Full-time
- Doctoral degree
- Engineering
- University
- Annual leave
- Employee assistance programme
2d
Technical Maintenance Planner
TT2 —Wallsend
- £46,609 - £49,067 a year
- Full-time
- Engineering
- Maintenance
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
Multiskilled CNC Turner – Setter/Operator
BLUE DIAMOND ENGINEERING —Shildon
- £15 - £18 an hour
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply

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Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

Qualifications

Computer Science
Technical support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

technical operator jobs in esh winning, dur

Technical Support Specialist (Hybrid)

Plant Operator

Manufacturing Operator

Laser Operator

Technical Support Manager (Hybrid)

Robot Operator

SPMT Operator

Engineering Facilities Team Leader

Quality Control Operative

Technical Admin Assistant

Advanced Operator

Customer Services Software Engineer

Project Manager

CNC Turner Programmer/Setter/Operator

Metrology Technician

Process Technician

Assistant Project Manager

Postdoctoral Research Associate

Technical Maintenance Planner

Multiskilled CNC Turner – Setter/Operator

I want to receive the latest job alerts for technical operator in esh winning, dur

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