Customer experience manager Work, Jobs in Essington, Sts (with Salaries)

Customer Experience Manager
Community Housing —Kidderminster
- £53,192 a year
- Full-time
- Customer service
- Leadership
7d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
8d
Food Manager
Sainsbury's —Wolverhampton
- From £32,700 a year
- Management
- Leadership
- Employee discount
11d
Client Account Manager - Marketing
Agent Marketer —Wolverhampton
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
Quick apply
Office Administrator
ERF Electrical Wholesalers Ltd —Cannock
- £29,741.40 - £30,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Store Manager
Aldi —Burntwood
- £52,910 - £69,000 a year
- Annual leave
Branch Manager
Concentric Sales & Lettings —Wolverhampton
- £55,000 - £75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Retail Assistant Manager
Eric Lyons LTD —Codsall
- £28,300 - £32,500 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
14d
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
Customer Services Manager
Halcyon Days —Stoke-on-Trent
- £28,000 - £34,000 a year
- Full-time
- Spanish
- Customer service
- English
Quick apply
1d
Customer Experience Manager
Consumer Council for Water —Birmingham
- £40,510 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
- Annual leave
3d
Customer Sales Manager
Care UK —Wolverhampton
- Weekend availability
- Sales
- Business development
2d
Branch Assistant
Epwin Group PLC —Wolverhampton
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Retail & Butchery Store Manager
Eric Lyons LTD —Codsall
- £30,000 - £35,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
14d
Aftersales BDM
Renault Truck Commercials —Tipton
- £35,000 - £37,000 a year
- Full-time
- Sales
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Bar Manager
The Malt at Landywood —Walsall
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Team Leader
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Full-time
- English
- Tax experience
- Flexitime
9d
Assistant Manager
Farmfoods —Bloxwich
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Advisor
ASSA ABLOY —Willenhall
- Customer service
- Microsoft Office
- Administrative experience
1d

I want to receive the latest job alerts for customer experience manager in essington, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near essington, sts

Customer Experience Manager

Community Housing -
Kidderminster

Apply Now

Job details

Full-time
£53,192 a year
7 days ago

Qualifications

Customer service
Complaint handling
Leadership

Full job description

We are looking for an experienced and customer focused Customer Experience Manager to lead our Customer Service Centre and Customer Resolution teams. You will create a high performing culture that puts customers at the heart of everything we do, ensuring enquiries, feedback and complaints are handled efficiently, professionally and with a focus on achieving the right outcome first time.

You will lead the management of the Customer Service Centre, ensuring customer contact is handled effectively across all channels and that colleagues have the support, guidance and performance focus needed to deliver a responsive and consistent service. You will also lead the management of customer complaints, including complex and escalated cases, ensuring compliance with the Housing Ombudsman Complaint Handling Code and relevant regulatory standards. Working closely with managers and colleagues across the business, you will help resolve service issues, embed learning from complaints and Ombudsman decisions, and support the development of services that improve the customer experience. You will also oversee customer contact and feedback systems, monitor performance measures, manage supplier relationships and contribute to service planning, reporting and budget management.

As a Customer Experience Manager, you will build a positive and collaborative team culture. You will lead, motivate and develop colleagues, supporting them to deliver excellent customer service and achieve performance targets. You will use your leadership skills to coach and develop teams, encourage continuous improvement and ensure accurate record keeping and consistent service standards. If you are an experienced people leader with strong customer service and complaint handling expertise, a passion for service improvement and the ability to influence positive change, we would like to hear from you.

If you feel you would be the right person for this role, simply click the 'Apply Now' button to start your application.

INDLOW

Apply Now

Refine Your Search

customer experience manager jobs in essington, sts

Customer Experience Manager

Customer Relationship Manager

Customer Service Contact Centre Manager

Food Manager

Client Account Manager - Marketing

Office Administrator

Store Manager

Branch Manager

Retail Assistant Manager

Project Manager

Customer Services Manager

Customer Experience Manager

Customer Sales Manager

Branch Assistant

Retail & Butchery Store Manager

Aftersales BDM

Bar Manager

Team Leader

Assistant Manager

Customer Service Advisor

I want to receive the latest job alerts for customer experience manager in essington, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected