Support staff Work, Jobs in Evington, Lec (with Salaries)

Customer Service Coordinator
Wilson Alarm Systems Limited —Leicester
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Work from home
Quick apply
1h
Visit Centre Worker
POPS —Leicester
- £12.71 an hour
- Part-time
- In-person
- Café
Quick apply
4h
Mental Health Support Worker
iBC Healthcare —Leicester
- £12.90 an hour
- Full-time
- Communication skills
- Paid training
- Annual leave
Quick apply
7d
Administrator
Pilgrims' Friend Society —Leicester
- £20,605 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d
SEN Learning Support Assistant
Fresh Start in Education —Leicester
- £25 - £35 an hour
- School
- Employee discount
Quick apply
Care Assistant (Nights)
Tanglewood Care Services —Oadby
- £12.71 an hour
- Weekend availability
- In-person
- Communication skills
- Referral programme
Quick apply
5d
Office Administrator
Kashmir Orphan Relief Trust —Leicester
- £24,420 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Sessional Mentor and Coach Support Worker
Park Lodge Project —Leicester
- £13.30 an hour
- Weekend availability
- Working with children
- First Aid Certification
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Support Worker
iBC Healthcare —Leicester
- £12.81 an hour
- Full-time
- Communication skills
- Time management
- Paid training
- Annual leave
Quick apply
6d
Marketing & Communications Coordinator
Lionheart Educational Trust —Leicester
- £19,328 - £20,966 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Store discount
- Annual leave
Quick apply
3h
Support Worker - Team Leader
The Housing Network —Leicester
- Up to £32,000 a year
- Monday to Friday
- In-person
- Care plans
- Leadership
- Health & wellbeing programme
- Referral programme
Quick apply
Team Member (Stock)
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
13d
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
2d
Casual bank support
Storal —Leicester
- £12.71 - £13.30 an hour
- Part-time
- Classroom experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
Transport and Distribution Manager
USTM LIMITED —Leicester
- £35,500 - £45,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Nursery Chef/ Cook
St George’s Nursery Schools —Thurnby
- £12.95 an hour
- Part-time
- Childcare
- Cooking
- Organisational skills
- Employee discount
Look After Children Mentor and Coaching Support
Park Lodge Project —Leicester
- From £27,189.82 a year
- Weekend availability
- English
- Working with children
- In-person
Quick apply
14d
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Production Operator
PepsiCo —Leicester
- £38,951.30 a year
- 12 hour shift
- Communication skills
- Employee discount
Team Member (Delivery)
NEXT —Leicester
- £8.28 - £14.53 an hour
- Part-time
- Customer service
- Employee discount
7d

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support staff jobs near evington, lec

Customer Service Coordinator

Wilson Alarm Systems Limited
Leicester

Quick apply

Job details

Full-time
£25,000 - £27,000 a year
1 hour ago

Benefits

Free parking
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
English
Data entry
Organisational skills
IT
Phone etiquette
Communication skills

Full job description

We are Wilson Alarm.

Founded in 1988, Wilson Alarm is the leading security company servicing Leicester and its surrounding counties. We pride ourselves on offering our customers with a personal, professional and friendly service throughout – from the initial consultation through to the system’s installation and further aftercare. We can design and install a range of integrated burglar alarms, utilising the latest technology to strike the perfect balance between advance detection and ease of use. We have built up an impressive reputation for offering professional, flexible and competitively priced security alarm systems for an incredibly broad customer base.

We may be small right now but we have great growth ambitions and would love to tell you more about it.

About The Role

We are looking for an organised, proactive and customer-focused Service Coordinator to join our team in Leicester.

In this role, you will be responsible for coordinating preventative and corrective maintenance visits for our clients’ intruder alarm and security systems. You will help ensure our engineers’ diaries run smoothly, customer queries are handled promptly and professionally, and all service tasks are completed in line with our internal processes and NSI Gold standards.

This is a varied role that requires strong communication skills, attention to detail, initiative and the ability to stay calm and organised in a busy service environment.

Key Responsibilities

As a Service Coordinator, your responsibilities will include:

Team and Work Coordination
You will plan and manage preventative maintenance appointments for assigned engineers, ensuring schedules are efficient and targets are met. You will also reorganise appointments when required, respond to engineer availability changes, and help fill diary gaps to keep engineers fully booked.

You will liaise regularly with service and maintenance engineers to monitor progress, support job completion, and ensure tasks are closed, invoiced and documented accurately.

Customer Service
You will be a key point of contact for customers, handling phone calls and managing service email enquiries in a timely, professional and courteous manner.

You will respond to appointment queries, cancellation requests, service changes and more complex enquiries, keeping customers informed throughout the process.

Administration and Job Management
You will ensure service tasks are closed and invoiced promptly, issue service reports, maintain accurate customer and property records, and update internal systems with relevant service notes, asset information and contact details.

You will also support with credit note requests, payment processing, false alarm management and holiday cover for other administration tasks when required.

Revenue and Service Support
You will prepare maintenance agreements for new domestic customers, arrange takeover visits, support accurate invoicing and help ensure monthly extra works revenue targets are achieved.

You may also assist the technical team with remedial works coordination and stock-related administration.

About You

We are looking for someone who is:

Highly organised and able to manage multipe tasks at once
Confident communicating with customers and colleagues
Professional, courteous and calm under pressure
Flexible and willing to use initiative
Comfortable working with IT systems and databases
Thorough, analytical and detail-focused
Able to resolve problems quickly and sensibly
A strong listener with excellent customer service skills
A team player with a positive, practical attitude

Previous experience in service coordination, scheduling, administration, customer service or facilities/security support would be beneficial, although training will be provided.

What We Offer

Competitive salary, dependent on experience
Bonus scheme
20 days' holiday plus bank holidays
Pension scheme
Sick pay scheme
Staff referral scheme
Onsite or nearby free parking
Training and development opportunities
Friendly and supportive team environment
Hybrid working available

Apply

If you are organised, customer-focused and enjoy keeping things running smoothly, we would love to hear from you.

Please apply with your CV and a short note outlining your suitability for the role.

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
On-site parking
Referral programme
Work from home

Application question(s):

Why do you think you are suitable for this role?

Experience:

Customer service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in evington, lec

Customer Service Coordinator

Visit Centre Worker

Mental Health Support Worker

Administrator

SEN Learning Support Assistant

Care Assistant (Nights)

Office Administrator

Sessional Mentor and Coach Support Worker

Support Worker

Marketing & Communications Coordinator

Support Worker - Team Leader

Team Member (Stock)

Manager

Casual bank support

Transport and Distribution Manager

Nursery Chef/ Cook

Look After Children Mentor and Coaching Support

Sales Assistant | Customer Service Advisor | Immediate Start

Production Operator

Team Member (Delivery)

I want to receive the latest job alerts for support staff in evington, lec

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