*** Office & Operations Coordinator ***
Are you fed up being just another admin person in your current job?
Are you organised, motivated and career minded?
Do you want to feel part of something?
Do you genuinely enjoy keeping people organised and making sure everything runs smoothly?
Can you stay calm when the phone rings, a supplier lets you down and three people need something at the same time?
Can you spot a problem before your boss even knows there is one?
Do you actually enjoy checklists, systems, diaries and getting things DONE?
Can you confidently speak to customers, suppliers and tradesmen?
Can you pick up the phone and start a conversation with somebody you have never spoken to before?
If so, we might just be looking for YOU...
We are Oakmont Joinery & Property Development, a growing construction and joinery company based in Morningside, Edinburgh, and we are looking for an Office & Operations Coordinator to join our team.
But let's get one thing clear...
This is NOT a boring admin job!
You will not be sitting at a desk all day waiting for somebody to give you your next task.
We are looking for someone who wants to become the engine room behind our business.
Someone who keeps the diary moving.
Someone who keeps our tradesmen organised.
Someone who makes sure materials are ordered.
Someone who follows up with clients.
Someone who chases suppliers.
Someone who spots that something has been missed.
And someone who takes action without asking the boss what to do every five minutes!
Sound like you?
Great... keep reading.
What could your day look like?
One minute you could be booking a new customer appointment.
The next you could be checking ServiceM8 to see how one of our live projects is progressing.
Then one of our joiners might phone to say they need a shower tray for tomorrow morning.
A supplier might be late with a delivery.
A client might pop into the office for a coffee.
You might be calling a completed customer to make sure they are delighted with the work.
Then you could be contacting an architect to introduce Oakmont and arranging a coffee meeting with our Director.
And before you know it, you're checking in with the site teams at the end of the day to see what they need for tomorrow.
No two days will be the same!
If you are the person we're looking for, we will have these things in common:
You LOVE being organised.
You get satisfaction from everything running smoothly.
You take pride in your work.
You like to feel wanted and part of something.
You enjoy dealing with people.
You are confident on the phone.
You are not afraid to chase someone when something needs done.
You can think outside the box.
You notice the little things.
You can prioritise when several things happen at the same time.
You enjoy systems, checklists and processes.
You take ownership.
You use common sense.
And most importantly...
You want to ENJOY your work... you spend quite a lot of time there right!!
Work/Life balance is important to us and it should be for you too...
Sound good?
Great... why not consider a new career with us?
What will you actually be doing?
Managing the company diary and coordinating jobs, appointments and site visits.
Keeping our tradesmen organised and making sure everyone knows where they need to be.
Checking ServiceM8 for job notes, photographs and videos from our live projects.
Making sure the site teams are keeping their job records updated.
Checking in with the team at the end of the day to see how jobs are progressing and what is needed for the following morning.
Ordering materials and products for live jobs.
Speaking to suppliers and builders merchants regarding prices, stock and deliveries.
Chasing delayed materials and missing information.
Helping solve those last-minute problems that naturally happen in a busy construction business.
Answering calls and emails in a friendly and professional manner.
Welcoming clients and visitors into our Morningside office.
Offering and preparing teas, coffees and refreshments for clients and visitors.
Keeping the office, client seating area and refreshment facilities tidy, organised and presentable.
Managing new customer enquiries and making sure nobody is forgotten about.
Speaking to clients before, during and after their projects.
Carrying out customer aftercare calls once jobs are complete.
Following up with happy customers for Google reviews and feedback.
Helping with quotations, project paperwork and general office administration.
Helping us improve our systems, checklists and processes.
Helping with the occasional Facebook and Instagram post.
Getting job photos and updates from the team so we can show off the work we are doing.
Supporting our Director with the day-to-day running of the business.
Company MacBook and iPhone provided for business use.
Can you help us GROW?
This is a BIG part of the role.
We do not just want someone who manages the work we already have.
We want someone who is excited about helping us create future opportunities too.
Could you confidently contact an architect and introduce Oakmont?
Could you speak to an interior designer or property professional and start building a relationship?
Could you keep in touch with our existing professional contacts?
Could you arrange a coffee meeting for our Director?
Could you follow up a potential opportunity rather than letting it disappear into an inbox?
Could you think of new businesses or professionals we should be speaking to?
We are NOT looking for a pushy salesperson!
We are looking for someone who enjoys speaking to people and building relationships.
Someone who is comfortable picking up the phone.
Someone who can turn an introduction into a coffee meeting.
And who knows... maybe that coffee meeting turns into our next big project!
But before you apply...
Please be sure you have the following:
Excellent organisation skills.
Excellent attention to detail and the ability to notice when something has been missed.
Excellent telephone and communication skills.
A can-do attitude.
Excellent attendance and timekeeping.
The ability to use your own initiative.
The confidence to make everyday decisions.
The ability to stay calm when things get busy.
A professional appearance - you'll be representing Oakmont and welcoming clients into our office!
The ability to work independently while still being a team player.
Good general computer and email skills.
Previous experience in office administration, operations, project coordination, diary management, customer service or business development would be great.
Construction experience would be handy... but it is NOT essential.
You do not need to know the difference between a length of CLS timber and a sheet of plywood on day one!
We can teach you our industry.
What is much harder to teach is the RIGHT ATTITUDE!
Experience using ServiceM8 or another CRM/job management system would be an advantage, but full training will be provided.
What’s in it for you?
Competitive Salary of £30,000–£35,000 Depending on Experience
Company Pension
28 Days Holiday
Birthdays OFF
Monthly Team Meetings
Team Event Days
Smart Company Branded Workwear Provided
Training & Support as You Grow Into the Role
Genuine Career Progression
Your Ideas Will Actually Be Listened To
A Busy Role Where No Two Days Are Quite the Same
We even send PIZZA to site on the last Friday of the month... and don't worry, we won't forget the office!!
And lastly and most important of ALL...
Job Satisfaction!!
Working Hours -
Monday to Thursday: 8.00am–5.00pm
Friday: 8.00am–4.00pm
Full-time and office-based at our Morningside office in Edinburgh.
Why Oakmont?
This is a REAL opportunity to join a growing company who CARE about our team.
We are ambitious.
We are busy.
We have exciting plans for the future.
And we want the right people around us as we grow.
This vacancy is unlike many office roles where you will simply be another employee sitting behind a desk.
You will be our team-mate and you will feel like it too.
Perhaps you are "fairly happy" in your current role.
Maybe you're stuck in a comfort zone where it feels easier to stay put.
But let's be honest...
You're on this job site for a reason, right?
Maybe you're checking this advert for your partner?
Thinking... "This actually sounds like them!"
Only one way to find out right!
If you're fed up doing the same boring admin tasks every day and you want a role where you can genuinely make a difference, then get in touch.
Let's get going on building you a new CAREER with our company.
If you think you're the Office & Operations Coordinator we're looking for then we want to hear from you...
Feel free to send your CV and a short introduction about yourself to:
[email protected]
If we like your application, we will invite you to take the next step in our interview process...
Job Type: Full-time
Benefits:
Company pension
Work Location: In person
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
Work Location: In person
