Service advisor Work, Jobs in Falkirk (with Salaries)

Service Advisor
SDM Group —Falkirk
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Quick apply
Service Advisor
SDM Group Accident Repair Centre —Falkirk
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Quick apply
Service Advisor
Western Toyota —Bannockburn
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
5d
Customer Service Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Customer service
- Contracts
- Employee discount
Apprentice Service Advisor
Audi —Bannockburn
- Up to £17,472 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Store discount
- Annual leave
Quick apply
4d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
Service Advisor
Audi —Sighthill/Gorgie
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
5d
Parts Advisor
Arnold Clark —Grangemouth
- £30,500 - £42,500 a year
- Customer service
- Employee discount
Quick apply
12d
Vehicle Parts Advisor Apprenticeship
Calex UK —Falkirk
- Full-time
- Customer service
- English
- Driving
Service Advisor
Western Mazda —Newbridge
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
4d
Service Advisor
Western Commercial —Broxburn
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
4d
Automotive Service Advisor
HWC Motoring Services Ltd —Alloa
- £2,463 - £2,800 a month
- Full-time
- Customer service
- Administrative experience
- Front desk
Quick apply
3d
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
11d
Service Advisor
Vertu Motors —Edinburgh
- Up to £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
9d
Customer Service Advisor - East Kilbride
HM Revenue and Customs —East Kilbride
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
Customer Service Advisor
Search Hiredonline —Edinburgh
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
- Communication skills
4d
Porsche Parts Advisor
Sytner Porsche Glasgow —Glasgow
- Full-time
- Communication skills
- Employee discount
Customer Service Advisor
Giacopazzi and Company Limited —Kinross-shire
- £12.71 an hour
- Part-time
- Merchandising
- English
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Customer Service Advisor - Glasgow
Angard Staffing —Glasgow
- £13.93 an hour
- Temporary
- Microsoft Outlook
- Customer service
- Word processing
- Annual leave
4d

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service advisor jobs near falkirk

Service Advisor

SDM Group
Falkirk

Quick apply

Job details

Full-time
£26,000 - £30,000 a year

Benefits

Company pension

Qualifications

Driving Licence
Customer service
Computer literacy
Upselling
Organisational skills
IT
Communication skills

Full job description

About the job

Service Advisor - NO WEEKEND WORKING

Permanent Full Time

Family Run Business

We are currently recruiting for a new Service Advisor to help us at our SDM Cars Site Falkirk.

We Offer

30 days’ holiday allowance
Pension scheme
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8.30am – 5pm NO WEEKENDS

About The Role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner including answering inbound calls & handling bookings.
Liaising with the workshop and Bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential Skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice To Have (but Not Essential)

Experience of upselling products or services

Our Culture

At SDM Cars Falkirk, our culture is built on a proud heritage and a clear vision for the future. As a family-run business since 1966, we value trust, integrity, and long-standing relationships—both within our team and with our customers.

Our customers are at the heart of everything we do. We are dedicated to delivering a customer-focused experience built on honesty, transparency, and care. We don’t just aim to serve customers—we strive to build lasting relationships, earning loyalty and trust that keeps them returning to us time and time again.

With over 40 years as a Mazda franchise, we combine deep expertise with a passion for innovation and quality. This long-standing partnership reflects our dedication to excellence and our commitment to delivering outstanding service every day.

Together, we continue to build a workplace and customer experience that reflects our values: family, positivity, reliability, loyalty, and pride in everything we do.

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

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