Patient experience manager Work, Jobs in Farnborough, Ham (with Salaries)

Office Manager
Alexander House Surgery —Farnborough
- From £15 an hour
- Part-time
- Management
- GP surgery experience
- Administrative experience
- Employee discount
Quick apply
2d
Manager - Patient Experience Data
IQVIA —Reading
- Full-time
- Remote
- Project management
- IT
- Time management
5d
Practice Manager Wokingham
Smile Rooms Wokingham —Wokingham
- Full-time
- Anatomy knowledge
- Management
- Employee discount
Quick apply
2d
Operations Manager
Swan Medical Group —Liphook
- £38,000 - £44,500 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
5d
PR Officer
Forest Health —Bracknell
- £15.38 an hour
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Practice Manager
Runnymede Medical Practice —Windsor
- From £60,000 a year
- Full-time
- Management
- Project management
- Human resources
- Free parking
- Annual leave
Quick apply
3d
Head of Transformation
Phyllis Tuckwell Hospice —Farnham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Hospice
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Senior Communications Manager
West London NHS Trust —London
- £63,665 - £70,887 a year
- Full-time
4d
Medical Information Content Manager
Kyowa Kirin International —Marlow
- £57,558 - £115,988 a year
- Full-time
- Doctoral degree
Quick apply
3d
Patient Services Administrator
Salus Medical Services —Farnborough
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Reception Manager
Fitzpatrick Referrals —Godalming
- Weekend availability
- Customer service
- Employee assistance programme
- Sick pay
8d
Pharmacy Support Manager
Montu UK —Winnersh
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
Aesthetic Clinic Manager
SHAPINS Clinic —Farnham
- £30,000 - £40,000 a year
- Full-time
- Management
- Sales
- Supervising experience
- Store discount
- Annual leave
Quick apply
4d
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
12d
Social Prescriber
Involve / Community Navigation —Wokingham
- £20,982 a year
- Part-time
- Hybrid work
- GP surgery experience
- English
- Microsoft Office
Quick apply
Radiology Department Assistant (RDA)
Royal Surrey NHS Foundation Trust —Guildford
- £14.30 an hour
- Part-time
2d
Senior Outcomes Research Manager
Boehringer Ingelheim Ltd. —Bracknell Forest
- Full-time
- Doctoral degree
- Master's degree
- SQL
People Advisor
Spire Healthcare —Farnham
- Full-time
- Human resources
- Organisational skills
- Communication skills
- Free parking
- Annual leave

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Office Manager

Alexander House Surgery
Farnborough

Quick apply

Job details

Permanent | Part-time
From £15 an hour
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Management
GP surgery experience
Administrative experience
Supervising experience
Organisational skills
Communication skills
A Level

Full job description

About us

Alexander House Surgery is a friendly, forward-thinking GP surgery caring for just under 11,000 patients across two sites. We are proud to be highly regarded by our patients and to offer a supportive, sociable and collaborative working environment.

As a practice, we are always looking at innovative new ways of working and how we can continue to improve patient care. We are now looking for an enthusiastic and proactive Back Office Manager to join our growing team and support the smooth running of our administrative and reception functions.

About the role

This is a new and exciting role within the practice, created to support our existing senior leadership team and help manage a skilled and experienced back-office team of administrators and receptionists.

The successful candidate will play a key part in coordinating day-to-day back office operations, supporting staff, improving processes, and helping the practice respond effectively to changing workload and capacity demands.

Our back office functions include scanning, document workflow, prescription claims, summarising, subject access requests, insurance reports, referrals and other administrative processes. Some of these areas are evolving quickly, while others remain more traditional, so we are looking for someone who can bring organisation, energy and a practical approach to improving how things work.

Key responsibilities

The Back Office Manager will:

Manage and support the back office administrative and reception teams.

Oversee daily workflows, ensuring tasks are completed accurately and in a timely manner.

Support the senior leadership team with implementing new processes and improving existing systems.

Help monitor workload, capacity and staffing pressures across the administrative team.

Identify opportunities to improve efficiency, consistency and patient care.

Provide guidance, training and day-to-day support to team members.

Help maintain high standards of communication, confidentiality and professionalism.

Work collaboratively with clinicians, managers, receptionists and administrators across both sites.

Support areas such as scanning, document management, referrals, summarising, reports, claims and patient requests.

About you

We are looking for someone who is organised, approachable and confident working with people. You will be proactive, adaptable and able to support a team through change.

The ideal candidate will have:

Experience working in a GP surgery, healthcare setting or busy administrative environment.

Strong organisational and prioritisation skills.

Experience supporting, supervising or managing a team.

Excellent communication and interpersonal skills.

A positive, solution-focused approach.

Confidence using IT systems and learning new processes.

The ability to manage competing demands calmly and effectively.

An understanding of confidentiality and the importance of accurate administrative work.

Experience with GP systems and NHS administrative processes would be desirable, but the right attitude and ability to lead and support others are just as important.

What we offer

A friendly, sociable and supportive working environment.

The opportunity to help shape a new role within the practice.

A chance to work with an experienced and committed team.

Varied and meaningful work supporting patient care.

Opportunities to contribute to service improvement and new ways of working.

How to apply

To apply, please send your CV and a covering letter outlining your relevant experience and why you are interested in the role.

Alexander House Surgery is committed to providing high-quality patient care and creating a positive working environment for our team. We welcome applications from motivated individuals who share our values and want to make a real difference in general practice.

Pay: From £15.00 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount
On-site parking

Ability to commute/relocate:

Farnborough GU14 7AW: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

People Management: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in farnborough, ham

Office Manager

Manager - Patient Experience Data

Practice Manager Wokingham

Operations Manager

PR Officer

Practice Manager

Head of Transformation

Customer Journey Improvement Specialist

Senior Communications Manager

Medical Information Content Manager

Patient Services Administrator

Reception Manager

Pharmacy Support Manager

Aesthetic Clinic Manager

Lifecycle Project Manager

Outpatients Booking Coordinator - Band 4

Social Prescriber

Radiology Department Assistant (RDA)

Senior Outcomes Research Manager

People Advisor

I want to receive the latest job alerts for patient experience manager in farnborough, ham

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