Customer experience manager Work, Jobs in Farnham, Sry (with Salaries)

Duty & Compliance Manager
Farnham Maltings —Farnham
- £27,000 - £30,000 a year
- Full-time
- Management
- Maintenance
- First Aid Certification
- Free parking
- Store discount
Quick apply
5h
General Manager
Hampshire Cultural Trust —Aldershot
- £32,500 - £36,500 a year
- Part-time
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Regional Customer Support Manager
Greenshields JCB —Farnham
- Driving
- Construction
- Communication skills
Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
8d
Customer Relationship Manager
Barchester Healthcare —Guildford
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Customer and Trading Manager - Online
Sainsbury's —Farnham
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
Customer Account Manager
NetXL Ltd —Guildford
- £26,000 - £32,000 a year
- Full-time
- Sales
- No experience needed
- Organisational skills
- Free parking
- Employee discount
Quick apply
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
Club Manager
Gymfinity Kids —Farnborough
- £31,500 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
- Referral programme
Quick apply
Store Manager
Aldi —Alton
- £52,910 - £69,000 a year
- Annual leave
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
10d
Client Account Manager
Datum Datacentres Ltd —Farnborough
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Life insurance
Quick apply
1d
Sales Executive – Luxury Interiors at Darlings of Chelsea
Darlings of Chelsea —Ash Vale
- £24,600 - £26,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
1d
Barista
Starbucks —Farnham
- Weekend availability
- Store discount
- Employee assistance programme
Customer Success Specialist (US hours)
CV Library —Fleet
- Full-time
- Hybrid work
- Communication skills
Quick apply
5h
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Trade Co-Ordinator
Love Your Home —Godalming
- £14 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
1d
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply

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Duty & Compliance Manager

Farnham Maltings -
Farnham

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
5 hours ago

Benefits

Free parking
Casual dress
Store discount
Health & wellbeing programme
Free flu jabs
Discounted or free food
Company pension
Company events
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Management
Maintenance
First Aid Certification
Team management
Manual handling
Leadership

Full job description

Job Description

Job Title: Duty and Compliance Manager

Contract: Full-time permanent contract of 37.5 hours per week to be worked Monday – Sunday scheduled on a three-week rolling rota

Reports to: Head of Operations

Salary: Range of £27,000 - £30,000 per annum based on experience.

Role Purpose

The Duty and Compliance Manager is part of the management team and provides leadership and oversight of daily operations at Farnham Maltings, ensuring the safe, efficient and high-quality delivery of all activity across the site.

The role is responsible for leading and supporting the Duty Team, overseeing the Maintenance function, and ensuring the effective stewardship of a complex Grade II listed building. The Duty and Compliance Manager has a key role in maintaining operational standards, supporting compliance, and enabling both commercial and community activity to thrive.

The role operates as part of the Operations Team—providing leadership, coordination and oversight, while maintaining a regular on-the-ground presence.

Key Responsibilities

1. Leadership & Team Management Lead, support and develop the Duty Team, ensuring high standards of performance, professionalism and customer experience Provide day-to-day leadership and coordination across operational shifts Support the development of team capability, confidence and decision-making Contribute to effective rota planning and resource allocation.

2. Operations Oversight Oversee the effective delivery of events, hires and public programme activity Ensure operational readiness across all areas of the site Monitor the effectiveness of operational processes and implement improvements where needed Act as an escalation point for operational issues and incidents

3. Building & Facilities Management Take day-to-day responsibility for the stewardship of the Farnham Maltings building Work closely with the Maintenance function to ensure a proactive and planned approach to upkeep, including Planned Preventative Maintenance (PPM) Act as a key liaison with contractors and service providers Support a “fabric first” approach appropriate to a Grade II listed building, ensuring preservation alongside functionality

4. Compliance & Safety Support and oversee compliance with all relevant health & safety, first aid, and fire safety Ensure Duty Team members are trained, confident and compliant with safety procedures Maintain oversight of risk assessments and safe systems of work Act as a responsible person/key holder as required

5. Operational Presence Maintain a regular and visible presence on the floor to stay connected to the day-to-day operation Undertake duty management shifts where appropriate to support the team and maintain operational insight Build strong working relationships across all departments

6. Continuous Improvement & Strategic Contribution Contribute to the ongoing development of the Operations function Identify opportunities to improve efficiency, resilience and service quality Support the evolution of team structures and operational models in response to organisational needs

Person Specification (Summary)

Essential:

Experience in operations or venue management (arts/culture or similar multi-use environment desirable)

Strong leadership and team management skills

Sound understanding of health & safety and compliance responsibilities

Ability to manage complex, multi-use buildings and competing priorities

Strong problem-solving and decision-making capability

Ability to move heavy loads. (Manual Handling training will be provided)

Desirable:

Experience working in a heritage or listed building

Knowledge of event operations and public programme delivery

Experience managing maintenance or facilities functions

Pay: £27,000.00-£30,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Discounted or free food
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in farnham, sry

Duty & Compliance Manager

General Manager

Regional Operations Director - Places Leisure

Regional Customer Support Manager

Customer Success Team Manager

Customer Relationship Manager

Customer and Trading Manager - Online

Zara Reading Customer Experience Deputy Manager

Customer Account Manager

Channel Partnership Manager

Club Manager

Store Manager

Customer Service Manager

Client Account Manager

Sales Executive – Luxury Interiors at Darlings of Chelsea

Barista

Customer Success Specialist (US hours)

Sales - Sales Advisor - UK

Trade Co-Ordinator

Customer Success Account Manager

I want to receive the latest job alerts for customer experience manager in farnham, sry

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