Account director Work, Jobs in Feltwell, Nfk (with Salaries)

Internal Account Manager
Easy Cleaning Solutions Limited —Thetford
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
4d
Account Director (Retail Marketing)
DS Smith —Ely
- Full-time
- Hybrid work
- Management
- Sales
- Contracts
- Employee assistance programme
- Employee discount
Regional Sales Director, Europe
Videndum —Bury St. Edmunds
- Full-time
- Remote
- CRM software
- Microsoft Outlook
- Sales
- Free parking
- Flexible schedule
Quick apply
Marketing Manager
Exheat —Watton
- £40,000 - £50,000 a year
- Full-time
- Travel
- Sick pay
Quick apply
Customer Service Advisor
Paving Superstore Limited —Norwich
- £26,500 - £31,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
2d
Analytical Products Manager
Process Instrument Solutions Ltd —Bury St. Edmunds
- £45,000 - £65,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Senior Sales Executive
Dor-Jam Limited —Bury St. Edmunds
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- In-person
- Free parking
- Employee discount
Quick apply
Technical Sales Manager
OAL - Olympus Automation Limited —King's Lynn
- Remote
- Sales
- Communication skills
- Negotiation
Quick apply
10d

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Internal Account Manager

Easy Cleaning Solutions Limited -
Thetford

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
4 days ago

Qualifications

Sales support
Customer service
English
Microsoft Office
B2B sales
Organisational skills
IT
Account management
Communication skills

Full job description

Salary depending on experience
Full time 9:00 – 17:30

Job Role Description: Internal Account Manager

Company: Easy Cleaning Solutions Ltd
Location: Thetford, Norfolk

Role Purpose

The Internal Account Manager is responsible for managing and developing relationships with existing customers, ensuring a high level of service while identifying opportunities to grow revenue within the account base. The role is integral to the sales function and plays a key part in delivering commercial targets and customer satisfaction.

Key Responsibilities

Manage a portfolio of existing customer accounts, acting as the primary point of contact
Build strong, long-term relationships to encourage repeat business and customer loyalty
Process customer quotations, and enquiries accurately and efficiently
Proactively identify upselling and cross-selling opportunities across the product range
Work closely with all members of the sales team to support account growth strategies
Liaise with internal departments (e.g., operations, logistics, finance) to ensure smooth order fulfilment
Monitor customer activity and follow up on dormant or lapsed accounts
Handle customer issues or complaints professionally, ensuring timely resolution
Maintain accurate records and produce regular reports on account performance

Key Skills & Competencies

Strong communication and relationship-building skills
Customer-focused with a proactive, solution-oriented approach
Good commercial awareness and sales mindset
Highly organised with strong attention to detail
Ability to manage multiple accounts and priorities effectively
Team player with the ability to collaborate across departments
Confident using various systems and Microsoft Office tools

Experience & Qualifications

Previous experience in an account management, sales support, or customer service role
Experience within a B2B environment (preferably in cleaning products, retail sales, or similar sectors) is advantageous
Proven ability to meet targets and deliver excellent customer service

Key Performance Indicators (KPIs)

Revenue growth within existing accounts
Customer retention and repeat order rates
Conversion rate of enquiries to sales
Response and resolution times for customer queries
Accuracy of data and customer communication

Reporting Structure

Reports to: Commercial Director
Direct Reports: None

Working Relationships

Internal: Sales team, operations, logistics, finance, procurement
External: Customers, suppliers (where relevant)

Additional Information

Office-based role in Thetford
May require occasional support for external sales or customer visits
Standard working hours, with flexibility based on business needs

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Experience:

Account management: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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account director jobs in feltwell, nfk

Internal Account Manager

Account Director (Retail Marketing)

Regional Sales Director, Europe

Marketing Manager

Customer Service Advisor

Analytical Products Manager

Senior Sales Executive

Technical Sales Manager

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