Lead technician Work, Jobs in Fitzrovia, Gtl (with Salaries)

Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
Customer Service Section Head
Normec UK —Hemel Hempstead
- Monday to Friday
- Continuous improvement
- Training & development
- Leadership
- Free parking
8d
Maintenance Team Lead – Manufacturing
elix sourcing solutions —London
- £55,000 - £60,000 a year
- Monday to Friday
- Supervising experience
- Electrical experience
- Team management
- Flexitime
- Flexible schedule
9d
Shift Critical Environment Technician
Microsoft —London
- £34,400 - £50,100 a year
- Weekend availability
- HVAC
- School
7d
Project Manager - M&E/ Trades Supervisor
BELFOR UK Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Sales
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
7d
Lead Maintenance Technician R0187459 Ten Degrees London, United Kingdom Full time
Greystar —London
- Overtime
- Hotel
- Communication skills
- School
Global Technical Services Lead
CBRE —London
- Full-time
- Microsoft Word
- Bachelor's degree
- No degree
Logistics Manager (Eligible only for Internal candidates)
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Maintenance Manager
Riverstone Living - Kensington —London
- Up to £60,000 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
4h
Mobile Supervisor
JIK-Integral UK Limited —London
- Full-time
- Engineering
- In-person
- Leadership
Quick apply
Repair Centre Lead Technician
GE HEALTHCARE —Hatfield
- Engineering
- Maintenance
- English
Technical Production Manager
LW Theatres —London
- £73,625.63 a year
- Weekend availability
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
SMART Repair Network & Operations Specialist
Axioma Europe Ltd —Brentwood
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- IT
Quick apply
2d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Team management
- Recruiting
- Leadership
Quick apply
Maintenance Supervisor
Places for People —London
- £50,000 a year
- Training & development
- Employee discount
- Flexible schedule
National Technical Manager
Allpress Espresso —London
- £38,000 - £39,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Estates Facilities Manager R0196152 Greenford Quay Greenford, United Kingdom Full time
Greystar —Greenford
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Leadership
Level 3 Rope Access Technician
Classic Cleaning LTD —London
- £280 - £360 a day
- Full-time
- Management
- English
- Team management
- Free parking
- Annual leave
Quick apply
Senior Facilities Coordinator
The Millennium Group —London
- £54,000 - £57,000 a year
- Full-time
- Bachelor's degree
- Front desk
- Business
Quick apply
Building Maintenance Technician
The Coronet Theatre —London
- £16.80 an hour
- Full-time
- Carpentry
- Schematics
- Plumbing
Quick apply
8d

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Onsite Technical Lead

ABACUS -
London

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
Desktop support
TCP
Client engagement
User account provisioning
Ticket management
Microsoft Exchange
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Mobile device management
IP networking
Customer support
VMWare
vSphere
Intune
Mobile devices
Identity & access management

Full job description

Job Summary:
As Technician of Site Services , you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod's assigned client base. While your role's primary focus is to physically service clients in their offices and home offices, all members of the Pod must be based in our London office or client sites 5 days a week. All members of the Pod must be willing to respond to email tickets, phone calls, remote support sessions and other forms of remote support as requested by their manager.

As a contributing member of a Support Pod, you will spend your time collaborating and communicating with clients, colleagues, and 3rd parties to resolve technical issues and implement new technological devices and services.

Responsibilities:
• Provide best in class technical support to our clients primarily onsite and additionally via phone, email and remote.
• Support and install all hardware at client sites, including but not limited to: Abacus infrastructure, workstations, printers, and peripherals.
• Effectively communicate with both clients and peers ensuring timely responses to client tickets.
• Record all work activities in a timesheet in our ticketing system (ConnectWise).
• Be one of the primary onsite resource for the UK Support team and build relationships with UK client users. Home visits to set-up or troubleshoot client equipment when necessary.
• Must be able to multi-task client issues when applicable.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Must be amenable to occasional travel.
• Must meet the minimum standard for personal key performance indicators.
• Must contribute to the overall success of team mandated goals and key performance indicators.
• Must be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for client onboardings and other project work.

Requirements (Must Have):
• Incredible sense of pride and passion for what you do and a desire to help your teammates.
• Must be neat, organised, energetic, and show initiative.
• Minimum 3 years' experience working for a Managed Service Provider (MSP) or in IT roles demonstrating excellent customer service and support.
• Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
• Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
• Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Strong Technical Skills in the following areas:
• Create/Manage Active Directory accounts, groups & permissions
• Duo Security and other two factor authentication applications
• Microsoft Exchange Administration
• Azure Active Directory\Entra ID
• Troubleshoot hardware (video cards, USB & peripheral devices, Network appliances and drivers, etc.).
• Mobile device management technologies.
• Understanding of Networking fundamentals.
• VMware vSphere administration.
• Install, configure & manage print queues.
• Troubleshoot DNS, DHCP and TCP/IP issues.

Nice to Have:
• Managing or working in a multi-tenant environment.
• Experience working in Financial services.
• Microsoft certified.
• Ability to work through issues methodically.
• Experience administering Windows Server 2012 and above.
• Basic experience with policy management (Group Policy & Intune).

Schedule:
• Monday to Friday, 8 am to 5 pm.
• Out of hours on-call rotation for emergency onsite requirements.

Work Location:
• Based in Abacus UK office with visits to client offices.

The benefits package consists of:
• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance

If you feel you have the necessary experience to go forward for this role, please apply now. We'd love to see your CV.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

lead technician jobs in fitzrovia, gtl

Onsite Technical Lead

Customer Service Section Head

Maintenance Team Lead – Manufacturing

Shift Critical Environment Technician

Project Manager - M&E/ Trades Supervisor

Lead Maintenance Technician R0187459 Ten Degrees London, United Kingdom Full time

Global Technical Services Lead

Logistics Manager (Eligible only for Internal candidates)

Maintenance Manager

Mobile Supervisor

Repair Centre Lead Technician

Technical Production Manager

SMART Repair Network & Operations Specialist

Customer Support Manager

Maintenance Supervisor

National Technical Manager

Estates Facilities Manager R0196152 Greenford Quay Greenford, United Kingdom Full time

Level 3 Rope Access Technician

Senior Facilities Coordinator

Building Maintenance Technician

I want to receive the latest job alerts for lead technician in fitzrovia, gtl

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