Reservation agent Work, Jobs in Fitzrovia, Gtl (with Salaries)

Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- English
- Hotel
- Referral programme
Quick apply
Reservations Agent
The Langham London —London
- £28,800 - £35,880 a year
- Full-time
- Hotel
- Data entry
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Reservations Agent
Hilton —London
- Full-time
- Hotel
- Communication skills
Reservations Agent (Weekend Cover)
Belmond —Chelsea
- Part-time
- Bar
- Hotel
- Guest services
- Annual leave
- Sick pay
Quick apply
3d
Front Desk Agent
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
4d
Travel Consultant
BCD Travel —London
- Full-time
- Remote
- Customer service
- English
- Communication skills
3d
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Front Desk Agent
4C Group —London
- £26,477.57 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Referral programme
Quick apply
Airline Groups and Reservations Agent
Worldwide Aviation & Tourism Ltd —Brentford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Free parking
- Employee discount
Quick apply
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Reservations and Groups Supervisor
The Gate —London
- £29,120 - £30,000 a year
- Full-time
- Hotel
- In-person
- Phone etiquette
Quick apply
3d
Reservation Agent
The Lanesborough —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
7d
Reservations and Groups Agent
The BoTree - Revenue —London
- £27,352 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
9d
Reservations Specialist
Edwardian Hotels London —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply

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Guest Service Agent

Living Rooms -
London

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee discount
Sick pay

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Arranging restaurant reservations
English
Microsoft Office Suite
Partnership building
Accommodation booking
Organisational skills
Front desk
Computer skills
Guest services telephone call handling
Communication skills
Property management
Hotel front office operations

Full job description

Guest Services Receptionist

Location: No.5 Maddox Street, London

Company: Living Rooms

Schedule: Full time – 40 hours per week, 5 days per week

About the Role

We are looking for a Guest Services Receptionist to join our team based at No.5 Maddox Street, supporting the daily operations of our portfolio of luxury serviced apartments across central London. This is a front-facing, multi-site role responsible for delivering a seamless and personalised guest experience across our properties in Mayfair, Maida Vale and Marylebone.

Key Responsibilities

Guest Experience & Front Office

- Deliver a 5-star guest experience from arrival to departure across all serviced apartment locations.- Manage daily arrivals and departures ensuring smooth check-ins and check-outs. Assisting guests with luggage when requested. - Handle reservations, booking enquiries and guest requests via phone, email and in person.- Welcome VIP and high-profile guests ensuring discretion and personalised service.- Conduct show-rounds of apartments for prospective guests, agents and corporate clients.- Assist guests with local recommendations, transport, dining reservations and concierge services.

- Any reasonable Ad-hoc jobs as requested by senior managers.

Reservations & Administration

- Input and manage reservations accurately within the Mews property management system.- Monitor availability and assist with last-minute bookings and enquiries.- Maintain accurate guest profiles and preferences.- Support credit control processes and ensure correct payment handling procedures.

Property Operations

- Conduct room and apartment inspections to ensure apartments meet company standards prior to guest arrival.- Coordinate with housekeeping and maintenance teams to ensure apartments are ready for occupancy.- Manage operational requests across the portfolio of serviced apartments.

- Prepare daily operational reports and assist with internal communication between departments.- Conduct after-hours property walk-arounds and security checks across the portfolio where required.

Brand Representation

- Maintain the company’s luxury brand standards and service culture at all times.- Build and maintain relationships with local businesses, restaurants, galleries and service providers.- Stay informed about local art, culture, dining and events in London to enhance the guest experience.

Skills & Experience

- Previous experience in luxury hospitality, boutique hotels, or serviced apartments.- Excellent communication and interpersonal skills.- Immaculate personal presentation and professional manner.- Fluent spoken and written English.- Strong organisational and administrative skills.- Ability to remain calm and efficient in a fast-paced service environment.- Experience working independently and taking initiative.- Confident handling VIP and high-profile guests.

Technical Skills- Competent with Microsoft Office.- Familiar with online booking platforms and distribution channels.

Personal Attributes

- Passionate about hospitality and guest service.

- Detail-oriented with strong problem-solving skills.

- Discreet, trustworthy and professional.- Friendly, confident and proactive.

- Able to multitask and prioritise effectively.

What We Offer

- Opportunity to work within a luxury serviced apartment portfolio in central London.

- Exposure to international, corporate and high-profile guests.

- A supportive team environment within a growing hospitality business.

- Competitive salary based on experience.

- 29 days paid holiday

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Sick pay

Work Location: In person

Quick apply

Refine Your Search

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