Hotel & accommodations guest services staff Work, Jobs in Flamborough, Ery (with Salaries)

Guest Experience Team Member
Haven —Filey
- Up to £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Front of House Team Member
Manor Court Hotel —Bridlington
- From £13.75 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
Welcome Host
Haven —Filey
- Up to £12.71 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Night Porter
Britannia hotels No2 Limited —Scarborough
- Night shift
- Bilingual
- Hospitality
- Hotel
- Employee discount
- Referral programme
Quick apply
Ground Floor - Team Member
Premier Inn —Scarborough
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
14d
Experience Advisor
Unity Holidays —Skipsea
- Part-time
- Sales
- Customer service
- Front desk
- Employee assistance programme
Quick apply
Receptionist
Escape 2 The Sands —Scarborough
- From £13.20 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick apply
9d
Receptionist
Grand Villa Heights —Scarborough
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
Reception Manager
Britannia hotels No2 Limited —Scarborough
- Weekend availability
- Customer service
- Hotel
- In-person
- Employee discount
- Referral programme
Quick apply
9d

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Front of House/Bartender
Grand Villa Heights —Scarborough
This role covers wedding service, private events, and our on-site restaurant and bar. Serving drinks confidently and efficiently behind the bar.
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hotel & accommodations guest services staff jobs near flamborough, ery

Guest Experience Team Member

Haven -
Filey

Quick apply

Job details

Part-time | Seasonal | Full-time
Up to £12.71 an hour

Benefits

Employee discount

Qualifications

Customer service

Full job description

Position: Guest Experience Team Member
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Guest Experience Team Member, where you’ll be the heart and soul of our guest and owner experience, making their stay with us feel extra special!

As a Guest Experience Team Member, you’ll be interacting with guests and owners to ensure they feel welcome, valued and have everything they need for a memorable experience. From cheerful hellos to problem-solving pros, you’ll play a key role in making every guest’s stay unforgettable.

Key Responsibilities

Greet each guest with a friendly smile and genuine enthusiasm as they arrive at our vibrant reception area, creating an inviting atmosphere and a positive first impression.
Listen attentively to questions or concerns, taking thoughtful action to make each interaction feel personalised and effortless.
Collaborate with other team members to deliver smooth, seamless service that enhances every moment of the guest and owner experience.
Actively listen to the thoughts, ideas, and feedback of our guests and owners, sharing these insights with the relevant teams to continually elevate our service.
Create a welcoming space, ensure a clean, safe, and inviting environment where guests, owners, and visitors feel completely at home.

Requirements

Experience in roles such as Customer Service Advisor, Reception Team Member or a similar role in guest relations or customer service is beneficial but not essential; we provide training.
Customer focused with a passion for working with people.
Can actively listen, communicate clearly, and maintain a professional, friendly manner.
Ability to handle challenges or guest complaints with patience, tact, and efficiency.

What We Offer

An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in flamborough, ery

Guest Experience Team Member

Front of House Team Member

Welcome Host

Night Porter

Ground Floor - Team Member

Experience Advisor

Receptionist

Receptionist

Reception Manager

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