Service delivery manager Work, Jobs in Fordham, Cam (with Salaries)

Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Cluster Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £95,000 - £105,000 a year
- Full-time
Quick apply
Postal Delivery Driver
Royal Mail Group —Mildenhall
- £13.68 an hour
- Overtime
Postperson with Driving
Royal Mail Group —Ely
- £13.68 an hour
- Full-time
- Employee discount
Service Delivery Team Leader
BoilerJuice —Saint Ives
- £35,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Chief Operating Officer (COO)
St Edmundsbury Cathedral —Bury St. Edmunds
- £65,000 a year
- Weekend availability
- Management
- Analysis skills
- Human resources
- Annual leave
Quick apply
Registered Service Manager
The Edmund Trust —Cambridge
- £46,681 a year
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Management
- Free parking
- Store discount
Quick apply
11d
Senior IT Manager
Apex Stone —Cambridge
- £76,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Project management
- Free parking
- Annual leave
Quick apply
3d
Customer Service Manager
AMOT —Bury St. Edmunds
- Customer service
- No degree
- IT
Quick apply
2d
Lead Wholesale Operations Manager
Lily Jeans Apparel & Manufacturing Ltd —Cambridge
- £4,700 - £6,000 a month
- Full-time
- ERP systems
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Delivery Manager (Frameworks)
M Group —Cambridge
- £58,000 - £66,000 a year
- Microsoft Office
- Driving
- Contracts
- Annual leave
- Employee assistance programme
Deputy Manager
Harmony Homecare Limited —Newmarket
- From £18.50 an hour
- Full-time
- Management
- Supervising experience
- Computer skills
- Free parking
- Store discount
Quick apply
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee assistance programme
Quick apply
11d
Retail Merchandiser
eXPD8 —Ashley
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
10d
HMP Highpoint - HOFC - Reducing Reoffending (Non-Operational)
Ministry of Justice —Newmarket
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
1d
Senior Business Officer - Coroners Service
Cambridgeshire County Council —Huntingdon
- £31,537 - £33,699 a year
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
8d
District Library Assistant
Cambridgeshire County Council —Ely
- £26,403 - £28,142 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Annual leave
- Employee discount
Wholesale Operations Manager
Lily Jeans Apparel & Manufacturing Ltd —Cambridge
- £3,700 - £5,000 a month
- Full-time
- In-person
- Sick pay
Quick apply
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Operations Manager
Capabilities Limited —Cambridge
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Organisational skills
Quick apply
4d

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Manager Service Delivery & Transport

Bleckmann Solutions UK Ltd -
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£85,000 - £95,000 a year

Benefits

Additional leave
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Customer service
Supply chain
Logistics
Performance management
Bachelor's degree
Continuous improvement
Organisational skills
Communication skills

Full job description

Ready to Join the Backstage Crew?

At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.

But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you’ll find:

Strong connections with colleagues who support and celebrate you.
Fast growth in a company that’s expanding across Europe, the US, and Asia.
High energy in a dynamic environment where no two days are the same.
Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.

Behind the scenes is where the real excitement begins. Ready to join us?

This is a permanent, full-time, daytime role working Monday to Friday and offers a salary between £85,000.00 - £95,000.00 per annum, plus a car allowance and follows a hybrid working model.

Task and responsibilities:

Responsible for leading transport-related service delivery activities, ensuring exceptional customer satisfaction, operational performance, and continuous improvement across customer accounts and transport operations.
Lead, develop and manage the Service Delivery team, including workforce planning, performance management, coaching, capability development and day-to-day operational guidance to ensure service continuity and delivery performance
Act as the primary customer-facing owner for transport-related service delivery activities, maintaining strong customer relationships, managing escalations and ensuring issues are resolved in a timely and effective manner
Oversee customer onboarding activities and the implementation of new transport products and service changes, coordinating the required activities across operational, transport and support functions
Coordinate transport-related customer projects and service improvement initiatives, ensuring alignment between customers, local operations, carrier management, transport teams and other internal stakeholders
Monitor service performance through operational KPIs, service metrics, customer reviews and reporting activities, identifying improvement opportunities and ensuring agreed service levels are achieved
Support transport performance, cost management and profitability initiatives by analysing operational performance, identifying improvement opportunities and contributing to transport-related business reviews and planning activities together with site and transport management
Contribute to the development and deployment of transport solutions by supporting carrier selection activities, customer transport requirements, local transport initiatives and new service offerings in cooperation with central transport, operations and solutions teams
Build and maintain effective working relationships with customers, carriers and internal stakeholders across Operations, Transport, Customs, Control Tower, Sales, Pricing, IT and Finance to support consistent service delivery and customer satisfaction
Drive continuous improvement initiatives to enhance service quality, operational efficiency and customer experience

Profile:

Bachelor's degree or equivalent experience in Logistics, Supply Chain, Transport Management or a related field
Relevant experience within transport, logistics, customer service or service delivery management in a multi-stakeholder operational environment
Demonstrated experience managing, coaching and developing operational or professional teams
Strong understanding of transport processes, customer onboarding, carrier interactions and service performance management
Experience working with service reviews, operational KPIs, customer reporting and continuous improvement initiatives
Ability to coordinate activities across multiple functions and balance customer, operational and commercial requirements
Strong communication, stakeholder management and escalation management capabilities
Analytical mindset with the ability to identify operational performance trends and improvement opportunities
Experience working with transport management systems, reporting tools and operational performance data is preferred
Customer-focused approach with a strong commitment to service excellence
Commercial awareness and a continuous improvement mindset
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
Ability to build effective relationships and influence stakeholders at all levels, both internally and externally

What do we offer?

Our people are at the heart of what we do. They are critical to our clients’ successes and without a doubt, to our success also. This is why we offer a range of benefits including:

33 days annual leave, inclusive of Bank Holidays, with additional annual leave awarded after 5 and 10 years' service
Enhanced pension contributions
Life assurance
Medicash healthcare plan
Private Medical Insurance
Retail and lifestyle discounts through our Benefits Platform
Health and wellbeing support, including an Employee Assistance Programme (EAP), Occupational Health and Wellbeing Hub
Social events throughout the year
Exclusive client discounts

Additional information:

We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.

If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: [email protected]

At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).

Quick apply

Refine Your Search

service delivery manager jobs in fordham, cam

Manager Service Delivery & Transport

Cluster Manager

Postal Delivery Driver

Postperson with Driving

Service Delivery Team Leader

Chief Operating Officer (COO)

Registered Service Manager

Senior IT Manager

Customer Service Manager

Lead Wholesale Operations Manager

Delivery Manager (Frameworks)

Deputy Manager

General Services Manager

Retail Merchandiser

HMP Highpoint - HOFC - Reducing Reoffending (Non-Operational)

Senior Business Officer - Coroners Service

District Library Assistant

Wholesale Operations Manager

Senior Facilities Manager, UK & I

Operations Manager

I want to receive the latest job alerts for service delivery manager in fordham, cam

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