Customer service coordinator Work, Jobs in Fordingbridge, Ham (with Salaries)

Sales Support Coordinator
Cross Rental Services Group —Andover
- Full-time
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
6d
Customer Service Coordinator
Star Roofs LTD —Poole
- £30,000 - £55,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
3d
Administration & Customer Support Coordinator
Roost Heating —Winchester
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Sales Support Coordinator
Domo Tactical Communications —Whiteley
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
2d
Sales Lead Coordinator
NORMAN MOTORS —Bournemouth
- £28,000 - £34,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
2h
IT Service Manager Coordinator
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- IT
Leisure Fitness Co-ordinator
Wiltshire Council —Salisbury
- £27,254 - £28,598 a year
- Full-time
- Hybrid work
- Customer service
9d
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Healthy Homes Contractor Co-ordinator
Abri —Eastleigh
- Up to £30,737.70 a year
- Full-time
- Maintenance
10h

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Sales Support Coordinator

Cross Rental Services Group
Andover

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Office
Phone etiquette
Communication skills

Full job description

Sales Support Coordinator

Location: Andover
Job Type: Full-Time, Permanent
Salary: Competitive, DOE

Cross Rental Services are looking for an enthusiastic and organised Sales Support Coordinator to join our dynamic Customer Service team based at our Andover head office. This is a pivotal role supporting our sales and operational teams to deliver outstanding customer service, win contracts, and drive business growth in the HVAC rental sector.

About Us

Cross Rental Services is the UK & Irelands leading specialist asset rental business, delivering cutting-edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast-paced, operationally complex environment.

We are relentlessly focused on our customers and take pride in long-term partnerships with some of the countrys leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.

About the role

As a Sales Support Coordinator, you will be the key point of contact for customer enquiries, working closely with the Sales Desk Manager. You will manage the full sales process from initial enquiry through to purchase order using our internal systems (Insphire and Salesforce), support the sales team, and act as a vital liaison between sales and operations.

This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to build a long-term career with a growing company that puts customer service at the heart of everything we do.

Key Responsibilities

Manage the customer service desk priorities and incoming enquiries to meet SLAs
Handle inbound calls professionally and accurately log details in Salesforce and shared drives
Create and manage quotations and contracts using Insphire and Salesforce
Support the end-to-end sales process from enquiry to off-hire
Monitor enquiries inbox, contract alerts, and all potential new business opportunities
Analyse customer needs and deliver tailored service plans
Resolve customer queries by working closely with sales and operational teams
Act as first point of contact for internal and external stakeholders
Support team productivity, share best practice, and assist with ad-hoc duties

About you

We are looking for a candidate with;

Excellent multitasking skills and the ability to adapt to changing priorities.

Confident, professional phone manner
Strong written and verbal communication skills
Highly organised with great attention to detail
Proficient in Microsoft Office 365
Proactive, positive team player with a problem-solving mindset
Comfortable in a fast-paced open-plan office environment
Willingness to learn about the HVAC industry

What We Offer

Competitive salary + company pension, private medical insurance, life assurance, corporate eyecare scheme
25 days holiday + bank holidays
Continuous learning & development opportunities

Why Join Us?

At Cross Rental Services we are guided by our core values, we offer a dynamic workplace where innovation and impact thrive.

Customer Centric Delivering agile, accurate, and first-time-right service.
Trusted Partners Solving complex engineering problems with precision.
Innovative Always looking for ways to improve and evolve.
One Team Developing our people, growing talent, and celebrating success together.

How to Apply

Ready to join our team? Click Apply with your CV below.

We look forward to hearing from you!

Cross Rental Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

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Sales Support Coordinator