Animal care assistant Work, Jobs in Forest Gate, Gtl (with Salaries)

Customer Service and Rehoming Assistant
Battersea Dogs & Cats Home —London
- £26,224 a year
- Full-time
- Annual leave
- Employee assistance programme
13d
Receptionist
Vets for Pets —London
- Part-time
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Kennel Assistant
Freer Farm Godstone Ltd —Godstone
- From £12.80 an hour
- Full-time
- Laboratory experience
- Cleaning
- Communication skills
- Free parking
Quick apply
6d
Stockroom Assistant at Dog Business
Zoomadog —London
- £14 an hour
- Full-time
- Organisational skills
- Warehouse experience
- In-person
Quick apply
13d
Casual Animal Travel Assistant
Patacake paws —London
- £13.33 - £14.00 an hour
- Temporary
- Heavy lifting
- Customer service
- No experience needed
- Free parking
Quick apply
Veterinary Receptionist
DNAVetcare —London
- Computer literacy
- Front desk
- Computer skills
5d
Weekend Kennel and Cattery Assistant
Star Boarding Kennels LTD —Chessington
- £9.50 - £13.00 an hour
- Part-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Rehoming Assistant/ Social media personnel
All Dogs Matter —London
- £23,660 a year
- Temporary
- Social media management
- Computer literacy
- English
Quick apply
5d
Doggy Daycare Assistant- Holiday Cover
High Paw Doggy Daycare —London
- £15 an hour
- Temporary
- In-person
Quick apply
Doggy Daycare Assistant and Driver
Dog Co Pet Services Ltd. —Wandsworth
- From £27,000 a year
- Full-time
- Driving
- In-person
- Commercial driving
Quick apply
Office Administrator (Maternity Cover)
Hopefield Animal Sanctuary —Brentwood
- £8.50 - £13.21 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Employee discount
- Sick pay
Quick apply
12d
Head Receptionist, London, Up to £32500
DNAVetcare —London
- Up to £32,500 a year
- Management
- Computer literacy
- Front desk

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Customer Service and Rehoming Assistant

Battersea Dogs & Cats Home -
London

Apply Now

Job details

Permanent | Full-time
£26,224 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Animal care
Customer support
Customer interaction

Full job description

We are looking for a Customer Service and Rehoming Assistant to provide the highest level of customer service to both internal and external Battersea customers (via face-to-face, phone and in writing) at all times, promoting the values and work of the organisation in addition to undertaking basic rehoming duties and supporting the rehoming function of the London dog and cat rehoming teams.

The ideal candidate for this role would have significant experience of working within a demanding customer service environment and experience of receiving or responding to customer feedback, with the ability to handle emotive situations with tact, diplomacy, and empathy.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
Discounted gym memberships and cycle to work schemes.
Employee Assistance Programme and access to Wellbeing Resources.
Generous pension contributions - up to 10% employer contribution.
Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact [email protected] or call us on 020 3887 8341. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 30th August 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date: To be confirmed (online)

For full details on the role, please download the recruitment pack.

To apply for the role, please click the "Apply Now" button below.

Apply Now

Refine Your Search

animal care assistant jobs in forest gate, gtl

Customer Service and Rehoming Assistant

Receptionist

Kennel Assistant

Stockroom Assistant at Dog Business

Casual Animal Travel Assistant

Veterinary Receptionist

Weekend Kennel and Cattery Assistant

Rehoming Assistant/ Social media personnel

Doggy Daycare Assistant- Holiday Cover

Doggy Daycare Assistant and Driver

Office Administrator (Maternity Cover)

Head Receptionist, London, Up to £32500

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