Court manager Work, Jobs in Formby, Msy (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Sheltered Housing Court Manager
Osborne Court (Port Sunlight) Ltd —Wirral
- From £37,481 a year
- Full-time
- Management
- English
- QuickBooks
Quick apply
10d
Senior Manager - Operations - Joint International Crime Centre (JICC)
National Crime Agency —Warrington
- £67,609 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
4d
Club Manager
Just Padel Group —Blackpool
- £24,420 - £35,000 a year
- Full-time
- Hospitality
- Management
- Social media management
- Free parking
- Employee discount
Quick apply
12d
Deputy Manager
Anchor —Liverpool
- £36,500 a year
- Organisational skills
- Communication skills
- Employee discount
8d
Personal Wellbeing Manager
Prison Advice and Care Trust —Daresbury
- £29,452.50 a year
- Full-time
- Education
Housing Officer
The Riverside Group —Liverpool
- £35,370.88 - £38,923.44 a year
- Full-time
- Microsoft Office
- Driving
- Agile
1d
Probation Officer - Flint , Wrexham & HMP Berwyn
HM Prison & Probation Service —Flint
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Women’s Domestic Abuse Recovery Programme Co-ordinator
Involve Northwest —Birkenhead
- £16,389 a year
- Part-time
- Working with children
- In-person
Quick apply
3d
Licensing Manager
Civic Recruitment Limited —Halton
- £75,000 a year
- Full-time
- Management
- Presentation skills
- Leadership
Quick apply
9d
Neighbourhood Services Manager
Great Places Housing Association —Blackpool
- £34,795 - £36,626 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
11d
Procurement Manager (Band 4/HEO)
Health and Safety Executive —Bootle
- £38,005 - £41,065 a year
- Full-time
- Hybrid work
- Presentation skills
5d
Leasehold and Tenancy Services Officer
The Riverside Group —Liverpool
- £35,370.88 - £38,923.44 a year
- Weekend availability
- Analysis skills
- Communication skills
3d
Payroll Manager
NewPrinces Group —Liverpool
- Overtime
- Microsoft Excel
- Management
- Analysis skills
- Annual leave
Administration Officer (Band 6 / AO)
Health and Safety Executive —Bootle
- £28,499 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Business Support Officer
Lancashire County Council —Preston
- £25,989 - £28,142 a year
- Full-time
- Organisational skills
- IT
- Communication skills
8d
Key Account Manager
DCBL —Runcorn
- £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
5d
Applications Manager (Microsoft)
Cobalt Housing —Prescot
- £55,000 a year
- Full-time
- Azure
Quick apply
Senior Practitioner
Warrington Borough Council —Warrington
- £44,075 - £48,225 a year
- Full-time
- English
12d
Bar Operations Manager
The Municipal M Gallery —Liverpool
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

court manager jobs in formby, msy

Head of Customer Experience

Sheltered Housing Court Manager

Senior Manager - Operations - Joint International Crime Centre (JICC)

Club Manager

Deputy Manager

Personal Wellbeing Manager

Housing Officer

Probation Officer - Flint , Wrexham & HMP Berwyn

Women’s Domestic Abuse Recovery Programme Co-ordinator

Licensing Manager

Neighbourhood Services Manager

Procurement Manager (Band 4/HEO)

Leasehold and Tenancy Services Officer

Payroll Manager

Administration Officer (Band 6 / AO)

Business Support Officer

Key Account Manager

Applications Manager (Microsoft)

Senior Practitioner

Bar Operations Manager

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