Customer care manager Work, Jobs in Formby, Msy (with Salaries)

General Manager
Belong —Birkdale
- £72,224 a year
- Full-time
- Hospitality
- Leadership
- Paid training
- Annual leave
Quick apply
7d
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Temporary Travel Service Manager
Voel Coaches Ltd —Rhyl
- £16 an hour
- Temporary
- Hospitality
- Sales
- Customer service
Quick apply
Aftersales Manager
Chapelhouse Group —Southport
- £40,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- Leadership
- Paid training
- Annual leave
Marketing Associate, Creative Lead (Global Marketing)
Abbingdon Global Limited —Southport
- £30,000 - £40,000 a year
- Full-time
- Sales
- Project management
- Presentation skills
- Free parking
- Employee discount
Quick apply
10d
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Reception & Administration Lead
St Catherine's Hospice —Walton le Dale
- £26,616 a year
- Full-time
- Customer service
- Supervising experience
- Hospice
- Free parking
Quick apply
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
6d
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
11d
Lead Administrator
Peel Ports —Liverpool
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Employee assistance programme
19h
Customer Experience Manager
Dunelm —Blackpool
- Weekend availability
- Management
- Sales
13d
Hotel - Duty Manager
Premier Inn —Ormskirk
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
10d
Assistant Manager
The Hunters at Walton Park —Preston
- Up to £33,695 a year
- Weekend availability
- Bar
- Food service
- In-person
- Employee discount
Quick apply
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Trainee Sales Manager
Eclipse —Liverpool
- £27,000 - £33,000 a year
- Overtime
- Hospitality
- Management
- Sales
- Referral programme
Quick apply
3d
Sales Manager
NEXT —Preston
- From £26,772 a year
- Weekend availability
- Employee discount
10d

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General Manager

Belong -
Birkdale

Quick apply

Job details

Full-time
£72,224 a year
7 days ago

Benefits

Paid training
On-site gym
Annual leave
Company pension
Referral programme

Qualifications

Hospitality
Dementia care
Quality assurance
Leadership

Full job description

We are looking for an experienced and values-led General Manager to lead our new Birkdale village.

This is a key leadership role, responsible for creating a positive, safe and high-performing environment for colleagues, residents, customers and families. You will provide clear direction across the village, ensuring excellent standards of care, strong operational performance, and a culture that reflects Belong’s values every day.

As General Manager, you will be responsible for the overall leadership of the village, working closely with operational, clinical, quality, HR, finance and support teams to ensure the service is safe, compliant, commercially sustainable and genuinely person-centred.

This is an exciting opportunity for someone who can bring energy, structure and confidence to a new service, while building a strong team and reputation from the beginning.

Salary £72,224
Application closing date August 5th 2026.

Key responsibilities

Lead the overall operation and performance of the Birkdale village.
Build, develop and support a high-performing management team.
Ensure excellent standards of care, hospitality, customer experience and compliance.
Promote a positive, open and values-led culture across the village.
Oversee budgets, occupancy, staffing, quality, risk and service performance.
Work closely with the Registered Support Manager and clinical leadership team to ensure safe, person-centred care.
Maintain strong relationships with residents, tenants, families, commissioners, regulators and community partners.
Ensure robust governance, safeguarding, risk management and regulatory compliance.
Lead recruitment, retention and colleague engagement across the village.
Champion Belong’s household model and ensure it is delivered consistently in practice.
Support the successful launch, mobilisation and long-term development of the Birkdale service.

Requirements

About you

We are looking for someone with 5+ years of strong senior leadership experience within health, social care, housing with care, or a regulated service environment.

You will be confident leading operational teams, managing change, supporting quality improvement and building strong relationships with people at every level.

A clinical background would be advantageous, particularly for the overall leadership mix within Birkdale, but it is not essential if you bring strong operational leadership and a clear understanding of regulated care services.

Essential requirements

5+ years of senior leadership experience within health, social care, housing with care, or a regulated service environment.
Strong understanding of CQC standards, safeguarding, quality assurance and care governance.
Experience managing budgets, staffing, occupancy, performance and service improvement.
Experience leading, motivating and developing managers and frontline teams.
Eligible to work in the UK.

Desirable requirements

Clinical background, nursing qualification, or experience leading clinical services.
Experience opening, mobilising or developing a new service.
Experience within dementia care, older people’s care or household-style care models.
Experience working directly with CQC or other regulators, local authority commissioners, residents and families, and clinical leadership teams.

Benefits

What we offer

- Paid DBS
- 28 days annual leave inclusive of Bank holidays
- Medi cash
- Refer a friend scheme
- Death in Service payment to a beneficiary of your choosing
- Paid induction and paid training on site for personal development according to role
- Access to on site gym
- Subsidised meals in our Bistro
- Access to Employment Assistance programme - Confidential Counselling, Mental Health, Finance support
- Full PPE and LFT & PCR tests provided on site
- Career Progression
- Auto Enrolment pension
- Free Wi-Fi
- - DBS as per our terms and conditions

Quick apply

Refine Your Search

customer care manager jobs in formby, msy

General Manager

Housing Manager

Customer Service Manager

Temporary Travel Service Manager

Aftersales Manager

Marketing Associate, Creative Lead (Global Marketing)

Senior Account Manager

Reception & Administration Lead

Head of CRM & Loyalty

Customer Success Manager

Commercial Support Manager

Key Account Manager

Lead Administrator

Customer Experience Manager

Hotel - Duty Manager

Assistant Manager

Customer Experience Manager

Client Services Account Manager

Trainee Sales Manager

Sales Manager

I want to receive the latest job alerts for customer care manager in formby, msy

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