Community service officer Work, Jobs in Freckleton, Lan (with Salaries)

Customer Support Officer
National Examining Board for Dental Nurses (NEBDN) —Preston
- From £26,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
3d
Probation Service Officer - HMP Preston
HM Prison & Probation Service —Preston
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
5d
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Enforcement Officer
HM Prison & Probation Service —Preston
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
11d
Community Engagement Officer
First Kick Foundation —Preston
- £24,420 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- School
- Annual leave
- Work from home
Quick apply
2d
BUSINESS SUPPORT OFFICER
Lancashire County Council —Preston
- £29,869 - £32,252 a year
- Full-time
- Marketing
- Business
2d
Support Worker
Ready 4 Home Housing Support CIC —Preston
- £27,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
4d
ATTENDANCE OFFICER
Lancashire County Council —Morecambe
- £25,989 - £28,142 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
2d
NEON Events and Membership Services Officer (0.5 FTE)
University of West London —St. Mary's
- £28,093 - £28,796 a year
- Remote
- Customer service
- Microsoft Office
- University
5h
Community Payback - Probation Service Officer - Lancaster
HM Prison & Probation Service —Lancaster
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
7d
Apprenticeship Performance Officer
Blackpool & the Fylde College —Blackpool
- £32,422 a year
- Full-time
- Annual leave
13d
Parking Enforcement Officer - Southport
APCOA PARKING (UK) LTD —Southport
- £13.21 an hour
- Weekend availability
- Customer service
- English
- Employee discount
Quick apply
13d
Non-Operational Prison Offender Manager
Ministry of Justice —Preston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
10d
Compliance Officer Domestic Heating
OnwardHomes —Accrington
- £43,900 a year
- Call to connect
- Hybrid work
- Maintenance
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
10d
Senior Probation Officer - HMP Kirkham
HM Prison & Probation Service —Kirkham
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
3d
Placement Compliance Officer (Part-Time)
Bournemouth University —Talbot
- £26,093 - £31,236 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Annual leave
- Flexitime
13d
Referrals & Income Officer
Qualitas Housing —Blackburn
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5d
Independent Living Contracts Officer
Knowsley Council —Knowsley
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Free parking
- Flexible schedule
4d
Pension Support Officer
East Lancashire Hospitals NHS Trust —Preston
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- IT
13d
STUDENT SUPPORT OFFICER
Lancashire County Council —Preston
- £22,170 - £25,989 a year
- Full-time
- School
9d

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Customer Support Officer

National Examining Board for Dental Nurses (NEBDN) -
Preston

Quick apply

Job details

Permanent | Full-time
From £26,000 a year
3 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
GCSE
Microsoft Office
Administrative experience
Data entry
Communication skills

Full job description

Job Overview

About Us

NEBDN (National Examining Board for Dental Nurses) is the leading awarding organisation dedicated to dental nursing and course development. Our mission is to provide lifelong career development for dental nurses, and we pride ourselves on being Fair, Professional, Collaborative, Innovative, and Inclusive.

We're looking for a Customer Support Officer to join our friendly, dedicated team and help us deliver an outstanding experience to every customer, learner, and stakeholder we work with.

The Role

As our Customer Support Officer, you'll be the first point of contact for our customers — responding to enquiries, resolving issues, and keeping accurate records across our systems. Working closely with the Customer Support Manager, you'll play a key role in maintaining our high standards of service, contributing ideas for improvement, and helping us put the customer at the heart of everything we do.

This role occasionally requires flexible working, including some weekend work to support our assessment process.

What You'll Be Doing

Acting as the first point of contact for customers, providing prompt, professional and helpful support across all agreed channels
Investigating and resolving customer queries, escalating complex issues where needed
Maintaining clear, accurate records of all customer interactions
Building strong working relationships with stakeholders across the organisation
Identifying recurring issues or trends and feeding insights back to management
Creating and maintaining FAQs, guidance documents and support materials
Maintaining stakeholder records in line with GDPR and organisational standards
Analysing customer feedback and data to support service improvements
Preparing reports and summaries to support decision-making
Supporting colleagues as part of a collaborative, effective team

What We're Looking For

Essential:

GCSE Grade 4/C (or equivalent) in English and Maths — relevant experience may compensate
Experience working effectively as part of a team
Confident using IT and office systems, including Microsoft Word, Excel and PowerPoint
A proven track record of delivering excellent customer service
Ability to manage a busy workload, prioritise tasks, and meet tight deadlines
Excellent verbal and written communication skills
Strong attention to detail and accurate data entry skills
Ability to analyse data and produce clear reports and recommendations
Understanding of data protection and regulatory frameworks
A genuine passion for service excellence and continuous improvement
Flexibility around working hours when required

Desirable:

Administrative experience, ideally within an educational setting
Experience using Customer Relationship Management (CRM) software
A track record of ongoing professional development

Why Join NEBDN?

Competitive salary of £26,000
Hybrid working structure
The chance to make a genuine difference in the dental nursing profession
A supportive, values-led team culture
Opportunities for professional development and growth

Interested? Apply today with your CV to join a team that's passionate about empowering excellence in dental nurse education.

NEBDN is an equal opportunities employer, committed to ensuring our services are relevant to ethnically diverse communities and other disadvantaged groups.

Pay: From £26,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Preston PR2 2XS: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Customer Service: 2 years (required)
Microsoft Office: 2 years (required)

Work Location: Hybrid remote in Preston PR2 2XS

Quick apply

Refine Your Search

community service officer jobs in freckleton, lan

Customer Support Officer

Probation Service Officer - HMP Preston

Customer Liaison Officer

Enforcement Officer

Community Engagement Officer

BUSINESS SUPPORT OFFICER

Support Worker

ATTENDANCE OFFICER

NEON Events and Membership Services Officer (0.5 FTE)

Community Payback - Probation Service Officer - Lancaster

Apprenticeship Performance Officer

Parking Enforcement Officer - Southport

Non-Operational Prison Offender Manager

Compliance Officer Domestic Heating

Senior Probation Officer - HMP Kirkham

Placement Compliance Officer (Part-Time)

Referrals & Income Officer

Independent Living Contracts Officer

Pension Support Officer

STUDENT SUPPORT OFFICER

I want to receive the latest job alerts for community service officer in freckleton, lan

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