Senior technical support Work, Jobs in Frenchay, Gls (with Salaries)

3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Purchase Ledger Manager
HFT —Bristol
- £42,963.48 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
Quick apply
Senior Business Administrator
Artesia Consulting Limited —Bristol
- £31,500 - £35,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
- Flexitime
Quick apply
4d
Accounts Senior
Ross & Partners (Bristol) Limited —Warmley
- £42,000 - £50,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Free parking
- Flexitime
Quick apply
Telecom Director
Selnet Optima Networks Ltd. —Bristol
- £85,000 - £110,000 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
Quick apply
2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
4d
Head of Technical
Curo —Bath
- £85,000 - £100,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Mentoring
Quick apply
Senior Technical Support Officer
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Employee discount
12d
Court Usher
Bristol City Council —Bristol
- £25,949 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
10d
Senior Principal Systems Engineer
One Big Circle —Bristol
- £40,000 - £65,000 a year
- Full-time
- Research
- Organisational skills
- In-person
Quick apply
Senior HR Administrator
Bouygues Construction —Bristol
- Full-time
- Microsoft Office
- Human resources
- Recruiting
Senior Project Manager – Technology & Business Change
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
- Travel
- Communication skills
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Group Health and Safety Manager
ETM Recycling —Bristol
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Senior Engineer
Ecotricity Group Limited —Stroud
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Master's degree
- AWS
- AI
- Free parking
- Work from home
Quick apply
9d
Senior Manual Infrastructure Tester (DV Security Clearance)
CGI —Chippenham
- Full-time
- SharePoint
- Agile
Quick apply
Regional Workplace Services Manager (South)
Government Property Agency —Bristol
- £68,568 - £74,147 a year
- Full-time
- Presentation skills
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
11d
Product Owner
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Agile
- Free parking
- Employee discount
Quick apply
3d

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senior technical support jobs near frenchay, gls

3rd Line ICT Support Technician

HFT -
Bristol

Quick apply

Job details

Full-time
£38,168.91 a year

Qualifications

Network administration
Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder collaboration
Stakeholder liaison
IT service management
Microsoft Exchange
Sonicwall
Android
Network infrastructure
DHCP
Analysis skills
VoIP
Project management methodology
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Active Directory
Help desk
VPN

Full job description

About Us

Our vision is to create a future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living.

The Role

We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues.

You’ll work closely with internal teams and stakeholders to ensure our systems are resilient, secure, and fit for purposesupporting both day-to-day operations and strategic initiatives.

Key Responsibilities

Infrastructure & Security

Ensure the availability, performance, monitoring, and security of ICT infrastructure
Deploy, configure, and secure Microsoft Azure environments
Maintain up-to-date knowledge of technology and security best practices

Project Delivery

Deliver technical aspects of ICT projects
Support project stages within a PRINCE2 framework
Provide updates and progress reporting to stakeholders

3rd Line Support

Take ownership of escalated incidents and problems through to resolution
Conduct thorough investigations and implement effective fixes
Support the ICT Service Desk as a senior escalation point

Networking & Systems

Configure and deploy network hardware (routers, switches, wireless access points)
Support core services including Active Directory, DNS, DHCP, and VPNs
Assist with data handling and system optimisation

General Duties

Maintain high standards of customer service and communication
Ensure confidentiality of sensitive information
Undertake training, travel, and occasional out-of-hours work as required

What We’re Looking For

Essential Skills & Attributes

Strong problem-solving and analytical skills
Ability to prioritise and manage workloads effectively
Excellent communication and stakeholder engagement skills
Customer-focused and collaborative approach
Self-motivated with a commitment to continuous learning

Desirable Technical Knowledge

Windows 11 and Chromebook environments
Microsoft Active Directory, Group Policy & Entra ID
Microsoft Azure (VMs, networking, security, monitoring)
Microsoft Defender, Purview, and Microsoft 365 Admin Centre
Exchange Online and Microsoft 365
PowerShell scripting
VPN technologies (e.g. SonicWall)
Networking (DNS, DHCP, broadband technologies)
VOIP systems
Android device management
Printers, scanners, and MFDs

Desirable Experience

3+ years’ experience in an ICT environment
ITSM tools experience (e.g. Vivantio)
Working within PRINCE2 project environments
MDM and application support
Asset management systems (e.g. ManageEngine Endpoint Central)

Selection Process

We will be shortlisting applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then progress to a final competency-based interview, along with an opportunity to meet the team and learn more about Hft.

Apply now or get in touch to find out more we’d love to hear from you.

Quick apply

Refine Your Search

senior technical support jobs in frenchay, gls

3rd Line ICT Support Technician

Service Desk Manager

Purchase Ledger Manager

Senior Business Administrator

Accounts Senior

Telecom Director

2nd Line IT Support Technician – Helpdesk & Projects

Head of Technical

Senior Technical Support Officer

Court Usher

Senior Principal Systems Engineer

Senior HR Administrator

Senior Project Manager – Technology & Business Change

Senior Analyst - Data Enrichment

Group Health and Safety Manager

Senior Engineer

Senior Manual Infrastructure Tester (DV Security Clearance)

Regional Workplace Services Manager (South)

Assistant Service Manager

Product Owner

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