Service manager Work, Jobs in Frome, Som (with Salaries)

Assistant Service Manager- Frome
Platinum Motor Group —Frome
- Up to £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
9d
Senior Administrator
Fromefield Manor School —Frome
- £14.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Head of Product - Dairy
YeoValley —Blagdon
- Up to £90,000 a year
- Monday to Friday
- Hybrid work
- Budgeting
Quick apply
Client Relationship & Account Manager
Pocket Intelligence Limited —Bristol
- £26,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
12d
Human Resources Administrator
THE SWIM SCHOOL —Westbury
- £25,500 - £27,000 a year
- Part-time
- Human resources
- Contracts
- SharePoint
Quick apply
3d
Office Manager and Work Placement Coordinator - Sixth Form
Norton Hill School —Radstock
- From £31,537 a year
- Full-time
- Bachelor's degree
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
13d
Reception & Facilities Coordinator (Part Time)
Novuna —Trowbridge
- Part-time
- Front desk
Site Partnership Manager - Enterprises
Brandon Trust —Bristol
- £44,000 a year
- Full-time
- Budgeting
- In-person
- Leadership
- Employee discount
- Referral programme
Marketing Project Coordinator (Part time)
YeoValley —Blagdon
- £25,200 - £30,400 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
Quick apply
13d
Team Manager (Nights)
YeoValley —Blagdon
- £44,718.85 a year
- Night shift
- Leadership
- Free parking
Quick apply
Deputy General Manager
Butcombe Group —Bath
- £39,000 - £41,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply
South West Manager
Key4Life —Bristol
- £38,000 - £40,000 a year
- Full-time
- Writing skills
- Team management
- Travel
- Paid training
Quick apply
Marketing Manager
Tractor Ted —Frome
- £40,000 - £45,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
5d
Executive Support Manager
West of England Combined Authorities —Bristol
- £56,963 - £62,282 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
2d
Regional Facilities Manager
Urbanbubble —Bristol
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
5d
Area Manager Final Mile
Evri —Bristol
- £76,000 - £80,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
5d
Operations Manager - M4 Corridor
Elior UK —Bath
- £46,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
- Paid training
Quick apply
11d
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Operational Transformation Project Manager
Curo —Bath
- £63,345 a year
- Hybrid work
- Computer literacy
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply

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Assistant Service Manager- Frome

Platinum Motor Group -
Frome

Quick apply

Job details

Permanent | Full-time
Up to £16 an hour

Benefits

Free parking
Store discount
Health & wellbeing programme
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Vehicle service booking
Client engagement
Complaint handling
Motor vehicle service advising experience
Customer relationship management
Automotive service
Relationship management
Customer interaction
Leadership

Full job description

Platinum Motor Group have an exciting opportunity for an Assistant Service Manager to join our busy team at our Frome Dealership.

This is a key customer-facing role within our Aftersales operation, ideal for someone who enjoys delivering excellent customer service, keeping a busy workshop running smoothly and supporting a team to achieve high standards.

Working closely with the Service Manager, Technicians Parts & Sales Departments, you’ll help ensure our customers receive a professional, efficient and friendly experience from the moment they book their vehicle in through to collection.

As Assistant Service Manager, you’ll play an important role in the day-to-day running of the Service Department. Your responsibilities will include:

Providing customers with a warm, professional and efficient service throughout their visit.
Listening carefully to customers and ensuring their servicing and repair requirements are fully understood and accurately recorded.
Keeping customers informed about the progress of their vehicle and clearly explaining work completed, costs and any future requirements.
Working with the Service Manager and Technicians to maximise workshop capacity and ensure work is scheduled effectively.
Preparing estimates and ensuring all additional work is correctly authorised before being carried out.
Identifying opportunities to recommend relevant maintenance, repairs, products and services in a professional and customer-focused way.
Ensuring job cards, invoices, warranty documentation and customer records are accurate and complete.
Maintaining customer and vehicle information on the dealership management system.
Supporting manufacturer recall and warranty procedures.
Helping to resolve customer queries or concerns promptly, courteously and sympathetically.
Ensuring payments are handled accurately and in accordance with company procedures.
Helping maintain a professional, welcoming and well-presented Service Department.
Building strong relationships with customers and encouraging repeat business.
Supporting the Service Manager with the smooth day-to-day operation of the department and identifying opportunities to improve customer satisfaction, efficiency and profitability.

What we’re looking for:

We’re looking for someone who combines excellent customer service skills with strong organisation and attention to detail.

You’ll ideally have experience within an automotive service or aftersales environment and be comfortable dealing with customers, technicians and Team Members across a busy dealership.

You should be able to:

Communicate clearly, confidently and professionally.
Deliver a consistently high standard of customer service.
Remain calm and effective when handling customer concerns or complaints.
Accurately record customer, vehicle and repair information.
Manage multiple priorities in a fast-paced environment.
Understand the importance of accurate job costing and invoicing.
Work effectively as part of a team while also taking responsibility when required.
Use computerised dealership or customer management systems confidently.
Maintain high professional standards of presentation and conduct.

Knowledge of manufacturer warranty, goodwill and customer care procedures would be particularly beneficial, as would previous experience in a Service Advisor, Senior Service Advisor, Assistant Service Manager or similar automotive aftersales role.

At Platinum, customer service is at the heart of everything we do. As Assistant Service Manager, you’ll have the opportunity to take on real responsibility within our Frome dealership while developing your knowledge and experience within a successful automotive business.

If you’re passionate about delivering outstanding customer service, enjoy working in a busy dealership environment and are ready to take the next step in your automotive aftersales career, we’d love to hear from you. Apply today and take the first step towards a rewarding career with Platinum Motor Group.

Pay: Up to £16.00 per hour

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Experience:

Aftersales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in frome, som

Assistant Service Manager- Frome

National Account & Export Sales Manager

Senior Administrator

Head of Product - Dairy

Client Relationship & Account Manager

Human Resources Administrator

Office Manager and Work Placement Coordinator - Sixth Form

Reception & Facilities Coordinator (Part Time)

Site Partnership Manager - Enterprises

Marketing Project Coordinator (Part time)

Team Manager (Nights)

Deputy General Manager

South West Manager

Marketing Manager

Executive Support Manager

Regional Facilities Manager

Area Manager Final Mile

Operations Manager - M4 Corridor

Service Desk Manager

Operational Transformation Project Manager

I want to receive the latest job alerts for service manager in frome, som

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