customer experience manager Work, Jobs in glasgow, glg (with Salaries)

Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Event Manager
Seed Talks —Glasgow
- £17 an hour
- Customer service
- Organisational skills
- In-person
Quick apply
Regional Customer Relationship Manager
Barchester Healthcare —Glasgow
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Business Improvement Team Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager - Cardonald
Morrisons —Glasgow
- Hospitality
- Team management
- Employee discount
Quick apply
Stockroom Assistant
Chisholm Hunter Ltd —Glasgow
- From £12.71 an hour
- Full-time
- Employee discount
Quick apply
Store Manager
Flying Tiger Copenhagen —East Kilbride
- Leadership
- Communication skills
- Time management
Team Leader
Card Factory —Clydebank
- £13 an hour
- Leadership
Dispatch Administrator
Chisholm Hunter Ltd —Glasgow
- From £12.71 an hour
- Weekend availability
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Operations Manager
Popeyes UK —Glasgow
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Assistant Manager
Five Guys UK —Glasgow
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Employee assistance programme
- Employee discount
Graduate Management Trainee - Glasgow
Enterprise Mobility —Glasgow
- Full-time
- Sales
- Customer service
- Bachelor's degree
Retail Store Manager M&S Food
HM Stanley LTD —Glasgow
- £38,000 - £42,000 a year
- Management
- Communication skills
- Free parking
- Store discount
Store Supervisor
Footasylum —Glasgow
- Full-time
- Sales
Store Manager - Glasgow Flagship Boutique
Chisholm Hunter Ltd —Glasgow
- £38,000 - £45,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Recruitment Event - Chisholm Hunter Glasgow
Chisholm Hunter Ltd —Glasgow
- Full-time
- Hospitality
- Employee discount
Quick apply
14h
Communications Officer
The Wheatley Group —Glasgow
- £46,036 - £50,266 a year
- Weekend availability
- Travel
6d
Project Co-ordinator
HF Group Ltd —Glasgow
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Health & wellbeing programme
- Bereavement leave
Quick apply
13d
Junior Video Editor
Chisholm Hunter Ltd —Glasgow
- Up to £26,500 a year
- Full-time
Quick apply

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Learning & Development Manager

Chisholm Hunter Ltd -
Glasgow

Quick apply

Job details

Permanent | Full-time

Benefits

Employee discount

Qualifications

Sales
Organisational skills
Leadership
Communication skills

Full job description

Location: Glasgow

Reports to: Head of HR

Hours: 37.5 hours per week (fully on site, with some travel required)

Salary: Negotiable, dependent on experience

About the Role

The Learning & Development Manager is responsible for the hands-on delivery, embedding, and continuous improvement of training across the business.

This role ensures that learning is practical, consistently delivered, and directly improves performance in both retail and support functions. The focus is on execution, coaching, and embedding capability - not just programme design.

Working closely with the Head of HR and operational leaders, this role will identify capability gaps and deliver targeted training solutions that drive measurable improvements in performance.

This is a highly practical role requiring direct engagement with teams.

This role is critical in strengthening capability across the business through practical, hands-on learning and development. By focusing on delivery and embedding, the Learning & Development Manager will drive measurable improvements in performance and support business growth.

Key Responsibilities

Deliver high-quality, engaging training across retail and support functions
Provide in-store coaching to embed sales, customer experience, and leadership behaviours
Support onboarding delivery to ensure new starters are set up for success
Design simple, practical training materials focused on immediate impact
Identify capability gaps through hands-on engagement with teams and managers
Partner with leaders to improve team performance and sustain improvements
Plan and coordinate training schedules to ensure consistent delivery across locations
Track training effectiveness, completion, and behavioural impact
Ensure compliance and mandatory training requirements are met
Continuously review and improve training approaches to maximise engagement and results

Requirements

Proven experience in a hands-on L&D or training role, ideally in a retail or multi-site environment
Strong trainer and coach, confident working directly with teams and managers
Practical, solutions-focused approach with strong organisational skills
Excellent communicator with the ability to influence and engage at all levels
Comfortable operating in a fast-paced, operational environment

Benefits :

Excellent career development opportunities and a clear development path
Accredited industry training and qualifications (fully-funded)
29 days holiday per year
Company life assurance of three times your salary for all colleagues
Generous staff discounts
Colleague incentives (cash rewards, show tickets, overnight stays, and more)

If this sounds like the ideal role for you, apply now!

Quick apply

Refine Your Search

customer experience manager jobs in glasgow, glg

Learning & Development Manager

Event Manager

Regional Customer Relationship Manager

Business Improvement Team Manager

Customer Service Manager - Cardonald

Stockroom Assistant

Store Manager

Team Leader

Dispatch Administrator

Customer Hire & Sales Coordinator

Operations Manager

Assistant Manager

Graduate Management Trainee - Glasgow

Retail Store Manager M&S Food

Store Supervisor

Store Manager - Glasgow Flagship Boutique

Recruitment Event - Chisholm Hunter Glasgow

Communications Officer

Project Co-ordinator

Junior Video Editor

I want to receive the latest job alerts for customer experience manager in glasgow, glg

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