Applicant contact team leader Work, Jobs in Glasgow, Sct (with Salaries)

Contact Centre Agent x 2
Strathclyde Partnership for Transport —Glasgow
- £21,819 - £27,715 a year
- Monday to Friday
- Hybrid work
- Employee assistance programme
4d
People, Capability and Engagement Manager
Ministry of Justice —Glasgow
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Compliance Supervisor
Equans —Bellshill
- £42,517 a year
- Full-time
- English
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
3d
Early Careers Recruitment - Coordination Specialist
JPMorganChase —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Customer Service Representative (2 Posts) - REQ06479
North Lanarkshire Council —Motherwell
- £27,937 - £29,666 a year
- Customer service
- IT
- Communication skills
- Annual leave
2d
HR Team Leader
Little Sisters of the Poor —Greenock
- £37,868 a year
- Full-time
- Microsoft Excel
- English
- Human resources
- Free parking
Quick apply
1d
Executive Private Secretary
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Part-time
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
- Flexible schedule
Project Manager
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Learning & Capability Specialist
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Part-time
- Hybrid work
- Presentation skills
- Human resources
- Leadership
- Annual leave
- Flexible schedule
1d
CX - Income Assistant (2 Posts) - REQ06427
North Lanarkshire Council —Motherwell
- £29,666 - £31,541 a year
- Hybrid work
- Customer service
- Communication skills
- Annual leave
9d
Customer Service Representative
The Cigna Group —Greenock
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
11d
Territory Head of Donor Services (West)
NHS Scotland —Glasgow
- £76,888 - £82,251 a year
- Monday to Friday
- Hybrid work
8d
Team Leader
THE NATIONAL AUTISTIC SOCIETY —Mauchline
- £32,285.76 a year
- Full-time
- Driving
- Annual leave
- Employee assistance programme
Retail Assistant (Athlete) PT 8H - Bishopbriggs
Nike —Glasgow
- 8 hour shift
- Sales
- Customer service
- Communication skills
- Employee discount
Information Governance Manager (Band 4/HEO)
Health and Safety Executive —Glasgow
- £38,005 - £41,065 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
People, Capability and Engagement Manager
Criminal Injuries Compensation Authority —Glasgow
- £42,914 - £46,182 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
Commercial Administrator
Amey Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
1d
Operational Intelligence Leader - Glasgow
Department for Work and Pensions —Glasgow
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Resourcing Partner - (In-House Recruiter) - Glasgow
GRAHAM Group —Glasgow
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills

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Contact Centre Agent x 2

Strathclyde Partnership for Transport -
Glasgow

Apply Now

Job details

Permanent
£21,819 - £27,715 a year
4 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme

Full job description

About Strathclyde Partnership for Transport

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven Regional Transport Partnerships, serving a population of more than 2.2 million people across 12 local authority areas in the West of Scotland.

SPT’s role is to bring together local authorities and key regional and national partners to plan and deliver an integrated, sustainable transport system that supports inclusive economic growth, tackles inequality, and improves quality of life.

At the heart of this is a clear ambition: to deliver a world-class, low-carbon transport system that meets the needs of people and communities now and in the future.

SPT sits at the centre of regional transport planning, combining strategic insight, robust analysis, and practical delivery. The organisation plans and supports transport across all modes, working closely with councils, Transport Scotland, the Scottish Government, operators, and communities to shape how transport services evolve over time.

Alongside its strategic planning role, SPT delivers and supports a wide range of transport activity across the region. This includes investment in bus services, infrastructure and subway, management of major transport programmes, and the delivery of passenger-focused improvements that help keep communities connected.

SPT is now entering a period of significant transformation. Major programmes such as Bus Reform and Clyde Metro represent some of the most ambitious transport initiatives ever undertaken in the West of Scotland.

Together, they will reshape how public transport is planned, governed, and delivered, placing passengers, communities and long-term sustainability at the heart of decision-making.

This is an organisation with a strong public service ethos, a collaborative culture and a growing national profile. For professionals who want to work at scale, influence long-term outcomes and help deliver meaningful change, SPT offers a uniquely compelling environment.

You can read more at our SPT website.

About the role

We have a great opportunity to join the Contact Centre Team as we continue to focus on the improvement of service delivery to our customers. The role will involve supporting a high volume of enquiries relating to Concessionary Travel (the National Entitlement Card), the MyBus service and general corporate enquiries. Duties will include handling inbound and outbound calls, responding to customer enquiries and processing administrative tasks. The Contact Centre Agent will report to the Contact Centre Team Leaders.

About you

You will have experience working in a Contact Centre or similar and have experience dealing with the public within the service sector. The ideal candidate will be able to work on their own initiative and work collaboratively with their peer group. They will also have good organisational, verbal and written skills and be a motivated, reliable and flexible individual.

Full time hours will be 35 hours per week working between Monday to Friday. The nature of this role may require you to work outwith normal office hours on occasion to support the operational requirements.

You will be based at Buchanan Bus Station, Killermont Street, Glasgow. SPT is currently operating a hybrid working scheme which allows 40% home working.

Further details of the role and key responsibilities are set out in the job description.

Please note, this position falls into the medium-risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.

What we can offer……

Working at SPT comes with many benefits you can look forward to:

231 hours Annual and Public Holiday Entitlement then 287 hours after 5 years’ service
Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund
Group Life Assurance Cover
SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £667 towards the cost
Cycle to Work Scheme, Employee Assistance Programme, Long Service Awards, Credit Union

How to Apply

To apply, please select the ‘apply now’ button to complete an online application form.

Closing date for applications will be 11 August 2026 at midnight.

SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions please email quoting the above reference.

Apply Now

Refine Your Search

applicant contact team leader jobs in glasgow, sct

Contact Centre Agent x 2

People, Capability and Engagement Manager

Compliance Supervisor

Early Careers Recruitment - Coordination Specialist

Customer Service Representative (2 Posts) - REQ06479

HR Team Leader

Executive Private Secretary

Project Manager

Customer Support Advisor

Learning & Capability Specialist

CX - Income Assistant (2 Posts) - REQ06427

Customer Service Representative

Territory Head of Donor Services (West)

Team Leader

Retail Assistant (Athlete) PT 8H - Bishopbriggs

Information Governance Manager (Band 4/HEO)

People, Capability and Engagement Manager

Commercial Administrator

Operational Intelligence Leader - Glasgow

Resourcing Partner - (In-House Recruiter) - Glasgow

I want to receive the latest job alerts for applicant contact team leader in glasgow, sct

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