Service coordinator Work, Jobs in Glasgow (with Salaries)

Learning & Development Coordinator
Includem —Glasgow
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Store discount
- Health & wellbeing programme
Quick apply
8d
Despatch Coordinator
Edrington —Glasgow
- £31,500 - £39,500 a year
- Rotating shift
- Microsoft Office
- Organisational skills
- Communication skills
- Store discount
- Employee discount
4d
Project Coordinator
Scottish Power —Cambuslang
- From £38,760 a year
- Customer service
- Computer literacy
- Presentation skills
- Annual leave
- Employee discount
5d
Data Coordinator (Stirling, Entry-Level)
Medpace, Inc. —Stirling
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Operations Coordinator
Lucid Cleaning Ltd —Glasgow
- £28,000 - £30,000 a year
- Overtime
- Customer service
- Administrative experience
- Supervising experience
Quick apply
2d
Learning and Development Coordinator
Includem —Glasgow
- £35,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Store discount
- Work from home
6d
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
Appeals, Complaints and Conduct Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Delivery Support Coordinator
Gamma —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
Materials Support Coordinator
GMC Gypsum Services —Glasgow
- £2,250 - £2,650 a month
- Full-time
- Customer service
- Microsoft Office
- Warehouse experience
Quick apply
13d
Service Coordinator
Orona UK —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Quality Enhancement Co-ordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- Teaching
- Annual leave
- Employee assistance programme
Marketing Coordinator
Metropolitan Gaming —Glasgow
- £27,581 a year
- Weekend availability
- Employee discount
- Life insurance
Quick apply
10d
Customer Service Coordinator (FTC January 2027)
William Grant & Sons —Bellshill
- Customer service
- Communication skills
- Employee assistance programme
9d
Hospitality Events Coordinator
Coti Catering and Hospitality Services Ltd —Glasgow
- £2,312 - £3,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick apply
1d
Family Mentoring Coordinator - Hearts & Minds Renfrewshire
Aberlour Children’s Charity —Glasgow
- £33,815 - £36,229 a year
- Full-time
- Annual leave
- Life insurance
9d
Service Desk Coordinator
Mitie —Glasgow
- Full-time
- IT
- Communication skills
- Employee discount
9d
Waiting List Clerk - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Military
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme

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Learning & Development Coordinator

Includem -
Glasgow

Quick apply

Job details

Permanent | Full-time
£35,000 a year
8 days ago

Benefits

Store discount
Health & wellbeing programme
Additional leave
Company pension
Work from home
Company events
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Outlook
SSSC
English
Administrative experience
Canva

Full job description

Job Description

Learning & Development Coordinator

Hours per week: 37 hours per week – predominantly Mon - Fri
Location: Includem Head Office, Glasgow - blended office-based/working from home. With some travel to other includem offices.

Reports to: Director of Service and Development

Line Management Responsibility: No direct reports

Financial Accountability: Low

Purpose of the Learning & Development Co-ordinator Role

The Learning & Development Coordinator will lead on the development, delivery and coordination of a workforce induction and development programme for Includem. They will ensure that the Includem workforce is equipped to deliver professional, quality services which adhere to national standards, supporting children, young people and their families. The post holder will analyse and evaluate development and training activity to evidence the direct impact to quality services for children, young people and their families and the professional development of our business. In addition, the role is required to work in partnership with internal and external sources to ensure that our teams are fully aware of legislation and best practice initiatives impacting the sector.

Key Activities & Tasks

· Working with line managers, the coordinator will plan, schedule, deliver and evaluate a robust induction and workforce development programme.

Coordination Activities:

o Create access to and coordinate engagement with mandatory training courses as part of employee induction and ongoing development.

o Assist with the development of the Learning & Development strategy across the organisation.

o Liaise with external stakeholders and suppliers of Learning & Development services and products to ensure Includem offers and delivers optimum Learning & Development opportunities across the organisation

o Pursue and drive professional accreditation.

· Delivery Activities:

o Receive, coordinate and/or prepare materials for training sessions and workshops.

o Deliver training and workforce development sessions for staff.

o Design and deliver the full suite of Includem’s internal training.

Admin Activities:

o Track and report on all employee training activities

o Send out pre-work and post-work if applicable, and create and administer feedback surveys

o Send follow up notices to employees to confirm attendance to training programmes.

o Maintain all programmes and databases which capture Learning & Development information.

o Gather Learning & Development KPIs, reporting for HR Committee papers quarterly

· Other:

o Schedule and attend meetings with internal and external stakeholders where Learning & Development is the key activity/focus

o Maintain awareness with sector practice and legislative requirements to ensure training products and services are delivered effectively and timely.

o Attending forums, industry specific events, colleges & universities to showcase and educate about what includem delivers.

o Support tender submissions and implementation of new services with key learning and development information.

o Coordinate and manage qualification requirements in line with registration.

Development is the key activity/focus

Assisting with the development of the Learning & Development strategy with the L&DBP
Keeping up to date with industry and legislative requirements to ensure training products and services are delivered effectively and in time.
Maintaining all programs and databases which capture Learning & Development information
Liaise with external stakeholders and suppliers of Learning & Development services and products to ensure includem offers and delivers optimum Learning & Development opportunities across the organisation
Assisting with the scoping, development and delivery of bespoke training programmes
Gather Learning & Development KPIs, reporting for HR Committee papers quarterly
Attending appropriate forums
Managing registration and applications with Scottish Services Council, Disclosure Scotland and Volunteer Scotland
Attending forums, industry specific events, collages & universities to showcase and educate about what includem delivers.
Commitment to includem’s mission and principles.

Person Specification – Behaviours & Competencies

· You will be educated to degree or CIPD Level 5 or have relevant skills and experience in a similar role

· Experience of working in the care/charity sector (preferred but not essential)

· Competence in understanding of multiple approaches to learning

· Proven experience in scoping, development and delivery of training materials to a wide and varied audience

· Knowledge of the Scottish Social Services Council (SSSC) and Disclosure Scotland (PVGs, Disclosures)

· Demonstrate ability to work at the highest levels of confidentiality and discretion

· A fresh and vibrant attitude to training development and service delivery

· An analytical approach - able to produce clear, meaningful reports

· Excellent and confident communicator

· Strong administrative skills

· Confident and practised in the use of online applications – Outlook, excel, word, powerpoint, Canva

· Experience of working collaboratively with internal and external colleagues

· Ability to engage and motivate others

· Resilient, flexible and adaptable, with ability to self-manage and work without supervision

Closing Date: 26th July 2026

Shortlisting: 29th July 2026

Individual interviews: 5th August 2026

Job Type: Full-time

Qualifications:

Degree Level (CIPD Level 5 ) or equivelent experience

Benefits:

Company pension
Employee discount
On-site parking
Sick pay
Store discount

Application question(s):

Have you been referred by someone from Includem? If so, who?

Language:

Fluent English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Job Types: Permanent, Full-time

Pay: £35,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Glasgow G51 1PR: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have recent experience within the care sector

Language:

English fluently (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

25% (preferred)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in glasgow

Learning & Development Coordinator

Despatch Coordinator

Project Coordinator

Data Coordinator (Stirling, Entry-Level)

Operations Coordinator

Learning and Development Coordinator

Learning & Development Coordinator

Helpdesk Coordinator

Appeals, Complaints and Conduct Coordinator

Delivery Support Coordinator

Materials Support Coordinator

Service Coordinator

Quality Enhancement Co-ordinator

Marketing Coordinator

Customer Service Coordinator (FTC January 2027)

Hospitality Events Coordinator

Family Mentoring Coordinator - Hearts & Minds Renfrewshire

Service Desk Coordinator

Waiting List Clerk - Health Records

Customer Service Coordinator

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