Contract specialist Work, Jobs in Glazebury, Chs (with Salaries)

Training Specialist
Mitie —Manchester
- Full-time
- Hospitality
- Travel
- Contracts
11d
Commercial Procurement Assistant - Energy & Natural Resource
Turner & Townsend —Warrington
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
9d
Executive Assistant & Business Support Specialist
WHL Group —Manchester
- From £24,420 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager (BDM)
NRC IES LTD —Wirral
- £45,000 - £60,000 a year
- Full-time
- Business development
- Team management
- In-person
Quick apply
Business Support Executive
ABM UK —Manchester Airport
- £27,976 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Business Development
Dish Goodbye —Bury
- £25,420.00 - £65,924.17 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Work from home
Quick apply
1d
Business Development
Dish Goodbye - Satellite Dish Removal —Bury
- £25,420.00 - £65,924.17 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Work from home
Quick apply
1d
Resourcing Support Officer
Trafford Council —Trafford
- £25,989 - £31,022 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Annual leave
- Work from home
1d
Talent Acquisition Specialist
Thwaites —Blackburn
- £37,000 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
HGV ADR driver trainer
CNG FUELS —Wigan
- £55,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
- Free parking
- Life insurance
Quick apply
14d
Senior Procurement Specialist
Babcock International —Warrington
- Full-time
- Hybrid work
- No degree
- Contracts
- Negotiation
- Annual leave
- Employee assistance programme
7d
Senior Procurement Specialist (EMEA Operations)
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Remote
- Microsoft Excel
- Oracle
- ERP systems
14d
Head of Risk and Assurance FTC
UK Biobank —Manchester
- £60,000 - £69,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- SharePoint
- In-person
- Free parking
- Annual leave
10d
Business Development Manager – Electrical & Building Services
Elevate FM LTD —Manchester
- £40,000 - £65,000 a year
- Full-time
- Business development
Quick apply
3d
Senior Procurement Specialist - HVP
Bilfinger SE —Carrington
- Engineering
- Contracts
- IT
Procurement Specialist
Science in Sport Group —Blackburn
- Up to £45,000 a year
- Microsoft Excel
- Doctoral degree
- Communication skills
- Employee discount
9d
Business Development Manager - IT Managed Services
Ricoh —Warrington
- Sales
- Microsoft Office
- Organisational skills
Delivery Team Trainer
Evri —Warrington
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
2d
Procurement Consultant - All Levels (Security Cleared)
Turner & Townsend —Manchester
- Full-time
- Engineering
- Travel
- Contracts
Quick apply

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Training Specialist

Mitie -
Manchester

Apply Now

Job details

Permanent | Full-time
11 days ago

Benefits

Company car

Qualifications

Hospitality
Driving Licence
Contracts
SIA
Leadership
Communication skills

Full job description

Training Specialist – Retail Security

Location: North Region
Hours: Full-time, flexible working required including evenings and travel
Benefits: Attractive salary dependent on experience, company car, Mitie Perks and wider Mitie benefits package

About the Role

This is a fantastic opportunity to join the Mitie and Marks & Spencer partnership in a highly visible Training Specialist role, supporting retail operations across multiple M&S stores.

As a Training Specialist, you will be responsible for embedding the M&S Gold Standard across your region, ensuring our security colleagues deliver a consistently safe, secure, welcoming and customer-focused experience every day.

This role bridges the gap between world-class hospitality and proactive safety. You will work closely with Operations Managers, Store Managers and frontline Security Protection Officers to build confidence, raise standards and ensure every customer interaction reflects professionalism, warmth, visibility and care.

You will lead onboarding, training, coaching, observations and service audits across the contract, identifying skills gaps and evaluating training requirements through store visits, feedback and management requests. Training will be delivered both in person and online via Microsoft Teams, ensuring consistency in world-class service delivery, strong stakeholder engagement and achievement of key performance indicators.

What You'll Do

Customer Experience Excellence & Retail Security Standards

Implementation and ongoing development of the M&S Gold Standard across your region.

Champion a customer-first culture within retail security operations.

Coach teams to deliver a highly visible, approachable and reassuring security presence.

Complete retail security training to assist with development of security officers.

Ensure colleagues understand how to balance customer service, loss prevention, safety and operational excellence.

Promote a “One Team” approach between Mitie security colleagues and M&S store teams.

Training, Onboarding & Capability Development

Lead onboarding for all new starters, ensuring colleagues understand service standards, partnership expectations and the M&S way of working.

Deliver engaging training programmes both in-store and virtually via Microsoft Teams, driving consistency across the region.

Identify skills gaps through observations, feedback and management requests, creating targeted development plans to improve capability and performance.

Support Operational Managers to build coaching capability and maintain world-class service standards.

Coaching, Observation & Performance Improvement

Conduct regular store visits, providing real-time coaching and feedback to colleagues and managers.

Assess customer interactions, professionalism and service behaviours, identifying opportunities for improvement.

Track colleague development and address performance gaps through targeted coaching interventions.

Recognise and share best practice to drive consistency across the contract.

Audit, Assurance & Service Standards

Conduct customer experience audits, quality checks and service observations across the region.

Measure performance against service standards, operational expectations and contractual KPIs.

Develop improvement plans where gaps are identified and monitor progress to completion.

Ensure service standards remain consistent while evolving training and coaching approaches to meet business needs.

Stakeholder Engagement

Build strong relationships with M&S Store Managers, Mitie Operational Managers and frontline teams.

Act as the link between service expectations and frontline delivery, ensuring alignment across the contract.

Provide insight, feedback and recommendations to drive continuous improvement.

Support governance reviews with meaningful updates on training, capability and service performance.

What You'll Bring

Essential

Experience in customer experience, hospitality, retail, security leadership, learning and development or service excellence.

Retail security experience

Proven experience coaching, training and developing frontline teams.

Strong communication and facilitation skills, with the ability to engage and inspire teams in a fast-paced retail environment.

Ability to deliver both in-person and virtual training.

Calm, confident and professional approach to challenging situations and conflict de-escalation.

Full UK driving licence and willingness to travel extensively across your region.

Desirable

SIA Licence or willingness to complete if successful

Coaching or training qualification.

Experience conducting audits, mystery shops or service reviews.

Apply Now

Refine Your Search

contract specialist jobs in glazebury, chs

Training Specialist

Commercial Procurement Assistant - Energy & Natural Resource

Executive Assistant & Business Support Specialist

People Partner

Business Development Manager (BDM)

Business Support Executive

Business Development

Business Development

Resourcing Support Officer

Talent Acquisition Specialist

HGV ADR driver trainer

Senior Procurement Specialist

Senior Procurement Specialist (EMEA Operations)

Head of Risk and Assurance FTC

Business Development Manager – Electrical & Building Services

Senior Procurement Specialist - HVP

Procurement Specialist

Business Development Manager - IT Managed Services

Delivery Team Trainer

Procurement Consultant - All Levels (Security Cleared)

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