Line support engineer Work, Jobs in Glenfield, Lec (with Salaries)

IT Engineer (MSP)
Mark1 IT Solutions Ltd —Melton Mowbray
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Up to 25% travel
- Free parking
- Paid training
Quick apply
10d
Production Administrator
Michael Smith Switchgear Limited —Leicester
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- ERP systems
Quick apply
Drainage Trainee
IPSUM —Enderby
- Overtime
- Computer literacy
- Computer skills
- Annual leave
Quick apply
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Field Service Engineer
NoteMachine UK Ltd —Leicester
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
Shift Quality Co-ordinator - weekend shifts - 32 hr contract
Amcor / RPC Containers Ltd —Oakham
- Weekend availability
- English
- Analysis skills
- Bachelor's degree
Quick apply
2d
Electrical Maintenance Engineer (Relocation Offered)
PepsiCo —Leicester
- £59,306.05 a year
- 12 hour shift
- Maintenance
- Continuous improvement
- Mechanical knowledge
- Relocation assistance
- Employee discount
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
12d
Trainee Aircraft Mechanic – Structured Training Programme
BCT Aviation Maintenance Ltd —East Midlands Airport
- Up to £12.71 an hour
- Full-time
- Engineering
- Maintenance
- Welding
- Free parking
- Life insurance
Quick apply
4d
Maintenance Technician (Weekends)
Caterpillar —Desford
- £37,900 - £42,000 a year
- Weekend availability
- Programmable logic controllers
- Continuous improvement
- Travel
- Free parking
- Annual leave
Security Pen Tester
NEXT —Leicester
- £42,800 - £51,200 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount
Service Desk Engineer
Potter Clarkson —Nottingham
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- AI
Technician [Engineering Services]
Leicestershire County Council —Leicester
- £28,605 - £31,029 a year
- Full-time
- Hybrid work
- Civil engineering
- Organisational skills
- Communication skills
- Flexible schedule
5d
1st Line IT Support Engineer (MSP) – Remote & Onsite
BubbleIT Solutions Limited —Beeston
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Free parking
- Employee discount
Quick apply
5d
OHL Project Administrator
SOCOTEC UK & Ireland —Derby
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Office Administrator
C T Fire Protection —Hinckley
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
6d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply

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IT Engineer (MSP)

Mark1 IT Solutions Ltd -
Melton Mowbray

Quick apply

Job details

Permanent | Full-time
£36,000 - £40,000 a year
10 days ago

Benefits

Free parking
Paid training
Additional leave
Discounted or free food
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
QoS
Network installation
Sales support
Driving Licence
GCSE
Ticket management
Sonicwall
Network infrastructure
Firewall
VoIP
Equipment installation and commissioning
Ethernet
IT support
Telecommunication
Technical writing
IP networking
PowerShell scripting
PowerShell
Intune

Full job description

At Mark1 IT we support businesses across cloud, security, networking and on‑site infrastructure. We care about doing things properly and giving our team the space to plan, deliver and take pride in the work. This role is hands on across our entire stack. You will plan installations and changes, write a simple runbook, bring the plan for sign off, then deliver it cleanly. You will also create documentation that helps 1st line resolve more tickets without escalation and you will run short client training sessions when needed.

We're looking for someone who enjoys taking ownership and building trust with clients.

Application instruction:
To help us spot candidates who take an extra bit of time to read the advert, please start your application with the words “Clean documentation matters.”

What you will do

Own 2nd line tickets and deliver clean resolutions end to end
Plan and deliver infrastructure changes
Build Hyper V hosts and VMs with pre checks, testing and a clear definition of done
Configure and support Microsoft 365, Intune, Entra ID, Windows Server and AD
Configure SonicWall firewalls, VPN, routing, VLANs and connectivity
Implement and support Barracuda Email Protection and ESET endpoint security
Design and operate Veeam backups with suitable retention and test restores
Write short KB articles and how to guides so 1st line can follow them
Spot risks in client environments and recommend improvements
Support the sales team by identifying components and effort for quotes and proposals
Keep tidy documentation in HaloPSA and use RMM tools to prevent issues

Essential experience and skills

Please apply only if you meet these essentials

3+ years in a multi client MSP/Internal IT Department with solid 2nd line ownership
Windows Server deployment and administration including building VMs and hosts
Networking fundamentals including IP addressing, switch configuration and installation, VLANs, routing and VPN
Telecoms experience with connectivity and QoS awareness for VoIP
Phone systems configuration and deployment
WiFi and NAS selection, installation and configuration in SMB environments
Firewalls including policies, NAT, VPN and safe change planning
Backup design and operation using Veeam
Email security with Barracuda and endpoint security with ESET or similar
Awareness of Cyber Essentials with willingness to follow the standard
Comfortable with PowerShell fundamentals and remote monitoring and management tools
Strong ticket ownership, documentation, calendar management and self planning
Happy to coach junior technicians and deliver short client training via Teams
Full UK driving licence and ability to commute to LE13

Nice to have

SonicWall certification or equivalent vendor training
Microsoft certifications
Experience producing simple rack plans and one page runbooks

Benefits

Paid training and certifications
£30 monthly perk allowance after 5 months probationary
Birthday day off
High quality equipment and free Friday breakfast
Quarterly socials and a supportive team culture
On site free parking
Company pension

Schedule

Monday to Friday - 8.30am to 5pm with a 1hr lunch
Occasional travel to client sites and weekend/Out of hours Work

Experience

MSP environment: 3 years required

Licence/Certification

Full UK driving licence required

Work Location

In person at Melton Mowbray, with client site work

Job Types: Full-time, Permanent

Pay: £36,000.00-£40,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Discounted or free food
On-site parking

Application question(s):

Do you live within 45 minute commute of LE13 1JE?
Describe one Windows Server or Hyper V build you planned and delivered. What were your pre checks and definition of done
Outline a firewall or network change you implemented, including rollback steps
Confirm your experience installing switches, WiFi and NAS drives
Please list the platforms you have hands on experience with from the following: SonicWall, Veeam, Barracuda, ESET or list equivalents.

Education:

GCSE or equivalent (required)

Experience:

VoIP: 1 year (required)
IT Support: 3 years (required)
Networking & Server Hardware/Software: 3 years (required)
Azure/Entra: 1 year (required)

Licence/Certification:

Manual Vehicle Driving Licence (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in glenfield, lec

IT Engineer (MSP)

Production Administrator

Drainage Trainee

Support Engineer 2nd Line

Field Service Engineer

Group Junior Network Engineer

Shift Quality Co-ordinator - weekend shifts - 32 hr contract

Electrical Maintenance Engineer (Relocation Offered)

2nd Line Technical Analyst

IT Support Operations Manager

Trainee Aircraft Mechanic – Structured Training Programme

Maintenance Technician (Weekends)

Security Pen Tester

Service Desk Engineer

Modern Workplace Infrastructure Engineer

Technician [Engineering Services]

1st Line IT Support Engineer (MSP) – Remote & Onsite

OHL Project Administrator

Office Administrator

2nd Line Help/Service desk Engineer

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