Customer specialist Work, Jobs in Gloucester (with Salaries)

Technical Customer Service Specialist
fasthosts —Gloucester
- £27,250 a year
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
3h
Production & Warehouse Supervisor
elix sourcing solutions —Gloucester
- £40,000 - £50,000 a year
- Monday to Friday
- Warehouse experience
- Leadership
Customer Service Specialist Stoenhouse
SGS —Stonehouse
- £13 - £16 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Risk & Compliance Manager (FCA)
Automotive Compliance Ltd —Gloucester
- £37,500 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
13d
Travel Consultant
Miles Morgan Travel —Stroud
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Assistant Manager
Miles Morgan Travel —Gloucester
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Quick apply
Out-of-Hours Response Coordinator.
Adiuvo —Cheltenham
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Flexitime
Quick apply
5d
Sales Advisor
Bodypower Sports plc Fitness Superstore —Gloucester
- £29,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Free parking
- Employee discount
Quick apply
6d
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Customer service
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Specialist Indian Chef | UK Visa Sponsorship Transfer Available
India Zones restaurant —Gloucester
- £31,300 - £32,000 a year
- Full-time
- Cooking
- Team management
- In-person
- Employee discount
Quick apply
3h
Customer Services Specialist - Lidney, UK
Yokohama TWS —Lydney
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Inclusive Employment Team Manager
Gloucestershire County Council —Gloucester
- £48,226 - £51,356 a year
- Hybrid work
- English
- Annual leave
- Employee assistance programme
10d
Roadshow Jewellery Buyer
Oodles Precious Metals ltd —Cheltenham
- £30,000 - £80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Driving
- Profit sharing
Quick apply
14d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Duty Pharmacy Manager - Gloucester
Tesco UK —Gloucester
- Up to £52,000 a year
- Full-time
- IT
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
5d
Content Marketing Specialist
Southco —Worcester
- From £32,000 a year
- Full-time
- Marketing
- Social media management
- English
- Life insurance
- Sick pay
Quick apply
12d
Data Centre Operator
Barclays —Gloucester
- Maintenance
- Administrative experience
- Computer networking
3d

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Technical Customer Service Specialist

fasthosts
Gloucester

Quick apply

Job details

Graduate
£27,250 a year
3 hours ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
Upselling
Analysis skills
Communication skills

Full job description

Come join our awesome team in a fun, fast-paced office! At Fasthosts, we provide 24/7 support to our customers through Phone, Email, Chat, and Social Media. To do this we need talented, friendly, and adaptable people with a passion for IT and Customer Service. Offering both office and hybrid work options, we will provide the training and support you need to thrive. and let's not forget our fantastic perks (scroll down to see more)!

This is the perfect opportunity if you're a recent graduate, or are doing something else and are looking for a career change, or want to gain more experience in a tech company! We care about people and believe that having the right mindset is key to success. If you think you have the skills or experience to thrive in this role, we'd love to see your application.

SHIFTS

The internet doesn't sleep, and sometimes our customers don't either! To allow us to offer 24/7 support we need our specialists to be able and willing to work a shift pattern that includes weekends, as such availability (and willingness) to work shifts Mon - Sun between 7am-midnight on a rotating shift pattern is essential.

SO WHAT'S THE JOB?

As a Customer/Technical Support Specialist, you'll help our customers with any account or technical issues they might have with our range of products, all while keeping that great customer service vibe going. We also need you to think ahead for our customers. With all the services we offer, you'll help them find the right solutions and keep them in the loop. And hey, if they upgrade their services or try something new, you'll earn some commission too!

WHAT EXPERIENCE DO YOU NEED?

We're big fans of learning and growing, so we'll provide plenty of training for our new team members. You'll kick things off with a three-month development program, and we'll keep supporting you as you grow your skills. If you're excited to learn and want to sharpen your technical and customer service chops, we'd love to see your application!

Here's what we're looking for:

Previous experience in a call centre, or comparable customer service environment demonstrating a confidence supporting customers on the phone (and ideally other platforms).
Passion for IT and the curiosity to learn
Excellent written and verbal communication skills
Comfortable with upselling to help solve our customers needs
Strong problem-solving and analytical skills
Ability to learn under pressure in a fast-paced environment
Self-motivated with the desire to succeed
Experience and confidence in handling difficult customers is advantageous

THE PERKS

Apart from a vibrant and supportive work environment, we offer a comprehensive benefits package to support your well-being and work-life balance. We also value personal and professional growth, offering tailored development plans for your career advancement

Current benefits include:

Earn a £27,250 basic salary plus UNLIMITED sales commission potential
27 days annual leave + bank holidays
Contributory pension scheme
Private healthcare and Life assurance
Employee assistance programmes
Cycle scheme
Free Parking
Refreshments in break rooms and discounts at selected local restaurants
Social events

With our diverse product portfolio and the benefits of being part of the IONOS Group, we can help you identify your career goals and help your personal and professional development!

WHAT NEXT?

So, like the sound of working at Fasthosts? We don't blame you, we think it's pretty great too!

Send us your application and if we think you fit the bill a member of our recruitment team will be in touch for an initial call to talk about what to expect next.

We can't wait to hear from you!

Fasthosts and IONOS are a equal opportunities employers, committed to fair treatment for all, and value diversity in our workplace. We do not condone discrimination in any shape or form. With us, your individuality is welcomed and celebrated.

Notice to Agency and Search Firm Representatives: Fasthosts is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Fasthosts, IONOS or affiliated employee by a third party agency and/or search firm without a valid written & signed search agreement will become our sole property. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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Refine Your Search

customer specialist jobs in gloucester

Technical Customer Service Specialist

Production & Warehouse Supervisor

Customer Service Specialist Stoenhouse

Risk & Compliance Manager (FCA)

Travel Consultant

Assistant Manager

Out-of-Hours Response Coordinator.

Sales Advisor

Head of Customer Service

Specialist Indian Chef | UK Visa Sponsorship Transfer Available

Customer Services Specialist - Lidney, UK

Service Delivery Specialist

Service Delivery Specialist

Inclusive Employment Team Manager

Roadshow Jewellery Buyer

Customer Service Specialist

Duty Pharmacy Manager - Gloucester

Customer Solutions Specialist

Content Marketing Specialist

Data Centre Operator

I want to receive the latest job alerts for customer specialist in gloucester

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SHIFTS

SO WHAT'S THE JOB?

THE PERKS

WHAT NEXT?

Fasthosts and IONOS are a equal opportunities employers, committed to fair treatment for all, and value diversity in our workplace. We do not condone discrimination in any shape or form. With us, your individuality is welcomed and celebrated.

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