Customer experience coordinator Work, Jobs in Grays, Ess (with Salaries)

Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
12d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Enterprise Business Management Director
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Financial services
- Communication skills
- Annual leave
11d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
6d
Project Delivery Coordinator
Bright A Blind Limited —London
- £25,000 a year
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Sick pay
Quick apply
4d
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Project Coordinator
Your Workspace Ltd —Maldon
- £34,000 - £36,000 a year
- Full-time
- Computer literacy
- Project management
- Driving
Quick apply
4d
Subcon Coordinator
Plantexpand Limited —Wickford
- Up to £31,369 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Employee discount
Quick apply
Treatment Coordinator
Banning Dental Group —Tonbridge
- £40,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
3d
ACCOUNT EXECUTIVE / OPERATIONS COORDINATOR
iwishdesign.com —Islington
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
4d
Events Operations Coordinator
IQPC —London
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Hospitality
- No degree
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Junior Contracts Manager
THE WIGGETT GROUP —Brentwood
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
Quick apply
2d
Customer Service & Cake Store Coordinator
EM CAKES —London
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Paid training
Quick apply
9d
FRA Project Coordinator
ABCA Group Ltd —Enfield
- £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Testing & UAT Coordinator - D365 F&SCM Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- ERP systems
- Organisational skills
- Free parking
- Annual leave
Quick apply
Business Associate
Kyriba —London
- £40,300 - £51,100 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quality Assurance Technologist - FTC
PrepWorld —Northfleet
- £13.06 - £13.80 an hour
- Full-time
- English
Quick apply
Logistics Coordinator
Cleveland Cable Co Ltd —Belvedere
- Full-time
- Microsoft Excel
- Analysis skills
- IT
- Free parking
- Annual leave
Quick apply
6d

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customer experience coordinator jobs near grays, ess

Project Delivery Coordinator

Eclipse Dental Engineering
Rochester

Quick apply

Job details

Full-time
From £35,000 a year
12 days ago

Benefits

Free parking
Discounted or free food
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Project coordination
English
Cost control
Microsoft Office
Supervising experience
Organisational skills
Project management software
Root cause analysis
Leadership
Communication skills

Full job description

Project Delivery Coordinator

Job Summary

We are seeking a highly organised and proactive Project Delivery Coordinator to act as the central point of communication between customers, sales teams, project managers, engineers, and operational departments. The successful candidate will be responsible for ensuring all customer requirements are accurately captured, quotations are complete and correct, materials and equipment are ordered accurately and on time, and customers remain fully informed throughout the lifecycle of their project.

This role is focused on coordination, communication, and information management rather than direct project management. The ideal candidate will excel at building relationships, maintaining accurate records, coordinating multiple departments, and ensuring a seamless customer experience from quotation through to project completion.

Working within a specialist dental engineering environment, the role would particularly suit someone with experience in engineering, construction, building services, technical installations, or a related trade-based industry, where coordinating multiple stakeholders, suppliers, technical specifications, and installation activities is essential.

Duties

Act as the primary liaison between customers, sales representatives, project managers, engineers, procurement teams, and other internal departments.
Review quotations and project documentation to ensure customer requirements, specifications, and expectations are accurately captured.
Coordinate the transfer of information between departments to ensure all project details remain accurate, current, and accessible.
Maintain regular communication with customers, providing updates on project progress, timelines, deliveries, and any changes that may arise.
Ensure all products, materials, equipment, and project requirements are ordered correctly and in accordance with project specifications and schedules.
Monitor order progress and collaborate with suppliers and internal teams to resolve any issues that may impact delivery or installation timelines.
Maintain accurate project records, customer communications, quotations, purchase orders, drawings, and related documentation.
Identify discrepancies, missing information, or potential issues early and work with relevant stakeholders to resolve them promptly.
Support project managers and engineering teams by ensuring all required information, approvals, and documentation are available when needed.
Coordinate handovers between sales, operations, engineering, and installation teams to ensure smooth project execution.
Contribute to the continuous improvement of processes, communication channels, and customer service standards.

Skills & Experience

Previous experience in a project coordination, project support, operations coordination, customer service, sales support, or similar role.
Experience within an engineering, construction, building services, facilities, manufacturing, technical installation, or trade-related environment would be highly advantageous.
Understanding of technical documentation, specifications, drawings, or installation requirements is desirable.
Strong organisational skills with the ability to manage multiple projects, orders, and customer requirements simultaneously.
Excellent communication and interpersonal skills, with confidence interacting with customers, engineers, contractors, suppliers, and colleagues at all levels.
Proven ability to coordinate activities across multiple departments and maintain effective working relationships.
High attention to detail with a focus on accuracy in quotations, orders, documentation, and customer communications.
Strong problem-solving skills and the ability to identify and resolve issues proactively.
Experience using CRM, ERP, order processing, or project tracking systems.
Competent in Microsoft Office applications, particularly Outlook, Excel, and Word.
Ability to prioritise workload effectively and work under pressure while maintaining accuracy.
Customer-focused mindset with a commitment to delivering excellent service and maintaining customer satisfaction.

Why Join Us?

This position offers an engaging and collaborative working environment within a specialist dental engineering business, where organisation, communication, and customer focus are highly valued. The successful candidate will play a key role in ensuring projects are delivered smoothly by keeping departments aligned, information accurate, and customers fully informed throughout their journey.

Pay: From £35,000.00 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Sick pay

Experience:

Project coordination: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Rochester ME1 3QX (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in grays, ess

Project Delivery Coordinator

Events Coordinator

Enterprise Business Management Director

Centre Coordinator

Service Delivery Coordinator

Project Delivery Coordinator

Coordinator, Global Partnerships

Centre Coordinator & DDSL

Project Coordinator

Subcon Coordinator

Treatment Coordinator

ACCOUNT EXECUTIVE / OPERATIONS COORDINATOR

Events Operations Coordinator

Junior Contracts Manager

Customer Service & Cake Store Coordinator

FRA Project Coordinator

Testing & UAT Coordinator - D365 F&SCM Implementation - Contract

Business Associate

Quality Assurance Technologist - FTC

Logistics Coordinator

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