Call center Work, Jobs in Grayshott, Sry (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Customer Service Associate
C.A.R.S. Limited —Basingstoke
- From £23,296 a year
- Full-time
- CRM software
- Customer service
- No experience needed
- Life insurance
- Referral programme
Quick apply
3d
Call Centre Triage Advisor
National Centre for Domestic Violence —Guildford
- £24,800 a year
- Full-time
- Hybrid work
- Management
- Typing
- In-person
- Free parking
Quick apply
12d
Call Handler
Ravenscroft Motor Co Ltd —Fleet
- £31,000 - £33,500 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
12d
Medical Call Handler
The Cambridge Practice —Aldershot
- From £24,784.50 a year
- Full-time
- Administrative experience
- Office experience
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Contact Centre Advisor
Damira Dental Studios —Portsmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Switchboard Operator
University Hospitals Sussex NHS Foundation Trust —Chichester
- £25,272 a year
- Part-time
- Customer service
- IT
10d
Customer Service Advisor
Mears Group —Crawley
- Up to £28,598.37 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Call Handler / Receptionist
Swan Medical Group —Petersfield
- From £12.97 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
11d
Telesales Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £24,500 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Sales Development Executive (Outbound Sales)
Novatech Ltd —Portsmouth
- £27,000 - £45,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Contact Centre Administrator
Damira Dental Studios —Portsmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Telesales / Business Developer
Howdens Joinery Co. —Aldershot
- Full-time
- Sales
- Annual leave
- Employee discount
Customer Experience Advisor (Telesales Agent)
Telecom Acquisitions Ltd. —Horsham
- £26,436 a year
- Full-time
- Customer service
- Employee discount
- Referral programme
Quick apply
4d
CONTACT CENTRE ADVISOR
Merlin Entertainments —Chertsey
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Telesales Executive
Telecom Acquisitions Ltd. —Horsham
- Full-time
- Customer service
- Free parking
- Employee discount
Quick apply
Contact Centre Specialist
Brooklands Driving Experiences Ltd. —Weybridge
- £27,000 a year
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Call Centre Manager
Alexander Dennis —Farnborough
- Full-time
- Hybrid work
- Customer service
- Leadership
Quick apply
6d
CONTACT CENTRE ADVISOR – FEEDBACK
Merlin Entertainments —Chertsey
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount

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call center jobs near grayshott, sry

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

call center jobs in grayshott, sry

Contact Centre Associate

Customer Service Associate

Call Centre Triage Advisor

Call Handler

Medical Call Handler

Contact Centre Advisor

Switchboard Operator

Customer Service Advisor

Call Handler / Receptionist

Telesales Executive

Sales Development Executive (Outbound Sales)

Contact Centre Administrator

Telesales / Business Developer

Customer Experience Advisor (Telesales Agent)

CONTACT CENTRE ADVISOR

Supervisor, Export Customer Service

Telesales Executive

Contact Centre Specialist

Call Centre Manager

CONTACT CENTRE ADVISOR – FEEDBACK

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