Customer support & client services occupations Work, Jobs in Great Braxted, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
7d
Employee Support Officer
Giant Group —Chelmsford
- £24,750 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
11h
Contact Centre Agent (Evenings and Weekends)
Pinnacle Group —Chelmsford
- £12.71 an hour
- Temporary
- Customer service
- Communication skills
- Employee discount
Quick apply
1st Contact Agent
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
14d
Customer Experience Executive
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Care Advisor
Cult Furniture —Clacton-on-Sea
- £26,250 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
Call Centre Assistant
Specsavers —Chelmsford
- £8.20 - £12.91 an hour
- Full-time
- Employee discount
- Sick pay
6d
VacancyTitle: Customer Advisor - Metering Operations
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- Up to £33,100 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Customer Services Executive - Writtle
TUFFERMAN —Writtle
- Up to £28,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
10d
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
13d
Customer Services Advisor
Rose Calendars —Colchester
- From £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Quick apply
2d
Sales and Service Coordinator
ADM —Chelmsford
- Microsoft Outlook
- Customer service
- Communication skills
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
2d
Junior Customer Onboarding Administrator
Its Lolly —Braintree
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
Service Administrator
Thameside Fire Protection —Basildon
- £24,420.00 - £35,514.92 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Aftersales Administrator
The Watches of Switzerland Group —Chelmsford
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
Complaints Handler
AXA —Haverhill
- Up to £26,299 a year
- Monday to Friday
- Analysis skills
- Financial services
- Communication skills
10d
Account Manager
Dental Hygienics and Decontamination Ltd —Braintree
- £35,000 - £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Annual leave
Quick apply
Service Coordinator
SIRM UK Marine LTD. —Chelmsford
- £26,000 - £28,500 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply

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customer support & client services occupations jobs near great braxted, ess

Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

customer support & client services occupations jobs in great braxted, ess

Customer Services Team Leader

Employee Support Officer

Contact Centre Agent (Evenings and Weekends)

1st Contact Agent

Customer Experience Executive

Customer Care Advisor

Call Centre Assistant

VacancyTitle: Customer Advisor - Metering Operations

Customer Services Executive - Writtle

Customer Service Advisor - Nights/Part-time

Customer Services Advisor

Sales and Service Coordinator

Helpdesk Administrator - Shifts

Client Relationship Manager (Maternity Cover)

Junior Customer Onboarding Administrator

Service Administrator

Aftersales Administrator

Complaints Handler

Account Manager

Service Coordinator

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