Service leader Work, Jobs in Great Ellingham, Nfk (with Salaries)

Prisoner Escort and Driver
Serco Plc —Watton
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Prisoner Escort & Custody Driver
Serco Plc —Watton
- £2,400 - £31,063 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Customer Representative - Wymondham
Nationwide Building Society —Wymondham
- From £26,500 a year
- Full-time
- Customer service
- Banking
6d
Customer Team Leader
Co-op —Attleborough
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Furniture & Craft Emporium Manager
Big C Cancer Charity —Wymondham
- £26,680 - £29,442 a year
- Weekend availability
- Warehouse experience
- IT
- In-person
- Employee assistance programme
- Sick pay
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Norwich
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
HGV Driver
Serco Group —Watton
- £32,374.45 a year
- Weekend availability
- Hybrid work
- Employee assistance programme
Forest Ranger
Forest Holidays —Thetford
- £8.00 - £12.71 an hour
- Part-time
- Public speaking
- First Aid Certification
- Leadership
- Employee discount
Quick apply
Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
Interim Learning & Development Business Partner
Culligan Shared Services —Dereham
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Grounds Operative
Serco Plc —Watton
- £29,376.38 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
12d
Operations Manager
PHOENIX Healthcare Distribution Limited —Norwich
- £42,000 - £44,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Engagement Team Lead - Bury St Edmunds
The Cambridge Building Society —Bury St. Edmunds
- From £30,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
8d
TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
HR Shared Services Administrator
BUUK Infrastructure —Bury St. Edmunds
- £28,896 a year
- Hybrid work
- Microsoft Office
- Maths
- Human resources
8d
Executive Assistant
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
- Employee discount
- Gym membership
Team Manager (Best Start Inclusion)
Norfolk County Council —Norwich
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
4d
Cleaning Account Manager
Churchill Group —Norwich
- £34,000 - £36,000 a year
- Management
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Senior ECC Project Manager
Anglian Water Services Ltd —Norwich
- £90,000 a year
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Team management
- Annual leave
- Work from home
Customer Care Executive
Serco Plc —Watton
- £26,509.50 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
1d

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Prisoner Escort and Driver

Serco Plc -
Watton

Apply Now

Job details

Full-time
£24,596 - £31,063 a year

Benefits

Paid training
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Driving
IT
Communication skills

Full job description

Location: Watton Vehicle Base, IP25 6JB

Join us a Dual Badge Officer (DBO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability you'll receive:

Initial Training Salary: £24,596 (35hrs pw)
Graduated Base Salary: £28,109 (40 hrs pw), rising to £29,205 from 1st September 2026, with clear annual progression (Year 2: £29,932 ; Year 3: £30,496 ; Year 4: £31,063).
- Plus additional earnings through a £600 per year driving allowance (subject to terms).
- Plus additional £900 allowance per year for dual badge specialist training

When combined with base salary and average overtime (8hrs pw), this gives a potential first-year income of £35,705!

We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.

Keep people safe. Keep justice moving.

As a DBO, you’ll work as part of a crew delivering safe and secure court transport and custody services for adults, children, and young people. You’ll escort individuals to court, maintain their welfare in custody, and support their safe return or release. You’ll:

Attend briefings, receive route and detainee details
Carry out risk assessments and vehicle checks
Transport adult and young detainees in line with protocols
Support and engage young detainees, maintaining professionalism at all times
Liaise with court staff and supervise detainees at court
Return or hand over detainees and complete checks and paperwork
Manage a range of situations, including supporting vulnerable individuals

What you need to do the job!

Our DBOs come from a range of backgrounds—what matters most is you are reliable, trustworthy and compassionate, committed to safeguarding and treating people with dignity and respect. In return you’ll receive full training through a 5½-week paid training, plus ongoing support from experienced colleagues. Requirements of the role:

Full UK driving licence (B/B1) essential
Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality
A genuine interest in working with children and young people

What we offer

Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more

Our recruitment process

Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date

Eligibility checks and further information
Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.
This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional).

All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.

Let’s impact a better future, together. Apply today.

#pecs #dualbadgecustodyofficer

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected].

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.

Work Location: In person

Apply Now

Refine Your Search

service leader jobs in great ellingham, nfk

Prisoner Escort and Driver

Prisoner Escort & Custody Driver

Customer Representative - Wymondham

Customer Team Leader

Furniture & Craft Emporium Manager

Graduate OPS Area/Shift Manager - UK , Amazon Operations

HGV Driver

Forest Ranger

Disability Rights Adviser

Interim Learning & Development Business Partner

Grounds Operative

Operations Manager

Customer Engagement Team Lead - Bury St Edmunds

TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK

HR Shared Services Administrator

Executive Assistant

Team Manager (Best Start Inclusion)

Cleaning Account Manager

Senior ECC Project Manager

Customer Care Executive

I want to receive the latest job alerts for service leader in great ellingham, nfk

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