Installation manager Work, Jobs in Guildford, Eng (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
3d
Site Agent
Selwood Limited —Guildford
- £52,075 - £58,267 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
- Up to £36,000 a year
- Weekend availability
- Computer networking
- IT
- Employee discount
Quick apply
Landscaping Foreman / Manager
Hammond Landscapes Ltd —Guildford
- £42,000 - £48,000 a year
- Full-time
- Maintenance
- In-person
- Leadership
Quick apply
Technical Facilities Manager (Non-containment)
ISS Facility Services —Addlestone
- Management
- Contracts
- Leadership
Quick apply
Assistant Site Manager
Dandara —Horsham
- £45,000 - £52,500 a year
- IT
- Construction
- Employee assistance programme
Territory Sales Manager – Neurology (EEG / Medical Devices)
Natus Neuro —Guildford
- Full-time
- Remote
- Up to 50% travel
- Travel
- Communication skills
- Annual leave
Finance & Operations Manager
Jewel Home Group Ltd —Bagshot
- £45,000 - £55,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
Quick apply
10d
District Sales Manager - Neurology (EMG / Medical Devices)
Natus Neuro —Guildford
- Full-time
- Remote
- Up to 50% travel
- Travel
- Communication skills
- Annual leave
Contract Delivery Manager
Sureserve —Woking
- £45,000 - £50,000 a year
- Management
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply
13d
Territory Sales Manager – Neurology (EEG / Medical Devices)
Natus Medical Incorporated —Guildford
- Full-time
- Remote
- Up to 50% travel
- Travel
- Communication skills
- Annual leave
Warehouse Ops Manager
The Sofa Delivery Company —Farnborough
- £45,000 - £48,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Employee discount
- Sick pay
Quick apply
13d
Signage Project Manager/Estimator
Signseen Sign Services Ltd —Guildford
- From £40,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
2d
District Sales Manager - Neurology (EMG / Medical Devices)
Natus Medical Incorporated —Guildford
- Full-time
- Remote
- Up to 50% travel
- Travel
- Communication skills
- Annual leave
Medical Systems Support Engineer
Natus Medical Incorporated —Guildford
- Full-time
- Up to 50% travel
- Sales
- Bachelor's degree
- Annual leave
- Referral programme
Gas QC Inspector
Sureserve —Guildford
- £38,000 - £42,000 a year
- Travel
Quick apply
Trainee Assembler Electronics / Electrical (Full time)
Visualization —Maidenhead
- £26,500 - £32,000 a year
- Overtime
- CAD
- In-person
- Hand tools
- Health & wellbeing programme
Quick apply
2d
Build Manager / Subcontracting Partner
Lime Showrooms —Surbiton
- £12,000 - £30,000 a month
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
3d
Office Administrator
MAK Electrical Solutions Ltd —Send
- £24,800 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
8d
Healthcare Science Practitioner
Royal Surrey NHS Foundation Trust —Guildford
- £41,957 - £50,387 a year
- Full-time
- Engineering
- Bachelor's degree
- No degree
7d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

installation manager jobs in guildford, eng

Customer Service Manager

Site Agent

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance

Landscaping Foreman / Manager

Technical Facilities Manager (Non-containment)

Assistant Site Manager

Territory Sales Manager – Neurology (EEG / Medical Devices)

Finance & Operations Manager

District Sales Manager - Neurology (EMG / Medical Devices)

Contract Delivery Manager

Territory Sales Manager – Neurology (EEG / Medical Devices)

Warehouse Ops Manager

Signage Project Manager/Estimator

District Sales Manager - Neurology (EMG / Medical Devices)

Medical Systems Support Engineer

Gas QC Inspector

Trainee Assembler Electronics / Electrical (Full time)

Build Manager / Subcontracting Partner

Office Administrator

Healthcare Science Practitioner

I want to receive the latest job alerts for installation manager in guildford, eng

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