Customer service representative Work, Jobs in Guildford Gu1 (with Salaries)

Customer Support Advisor
Person Centred Software Ltd —Guildford
- £27,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Service
Aristar Financial Consulting —Guildford
- Customer service
Copy of Customer Service Advisor - 6 Months Fixed Term Contract
DPD Group UK —Guildford
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Representative - Leatherhead
Nationwide Building Society —Leatherhead
- From £25,250 a year
- Part-time
6h
Customer Care Representative
Siemens Healthineers —Camberley
- Overtime
- Customer service
- Employee assistance programme
3h
Full Time Customer Service Representative
Cash & Cheque Express —Aldershot
- £13.35 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
1d
Customer Service Agent
Northgate Vehicle Hire —Egham
- £30,143 a year
- Employee discount
Quick apply
15h
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
11d
Customer Service
Tasty Gyros —London
- £12.71 - £13.50 an hour
- Full-time
- No experience needed
- In-person
- Communication skills
Quick apply
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Rotating shift
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
1d
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4h
Customer Service Advisor (Full-time)
1pMobile —Alton
- Up to £28,000 a year
- Full-time
- Microsoft Outlook
- Social media management
- Customer service
- Health & wellbeing programme
- Relocation assistance
Quick apply
Customer Service Representative - Fixed Term Contract
BD —Crawley
- £25,000 - £38,125 a year
- Customer service
- IT
- In-person
Customer Service Agent
Farnborough Airport Ltd —Farnborough
- £31,050 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
16h
Customer Support Agent
Flatpay —London
- Full-time
- Customer service
- English
- In-person
Quick apply
Customer Service Advisor
Kier Group —Basingstoke
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Flexible schedule
1d
Customer Representative - Petersfield
Nationwide Building Society —Petersfield
- From £25,250 a year
- Part-time
- Customer service
- Banking
6h

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Customer Support Advisor

Person Centred Software Ltd -
Guildford

Quick apply

Job details

Full-time
£27,000 a year

Benefits

Company pension

Qualifications

Customer service
Customer support
SaaS
Communication skills

Full job description

About Person Centred Software

At Person Centred Software, we build technology that genuinely improves lives.

Our platforms are used by care providers across the UK and internationally, helping teams deliver safer, more efficient and more person centred care. We’re growing quickly, with strong momentum in a sector where great technology and great customer experience genuinely matter.

As we continue to grow, we’re investing in our Customer Support team to ensure our customers receive the high level of support, empathy and guidance they need every day.

The Role

We’re looking for a Customer Support Advisor to join our growing support team on a 12 month FTC basis, helping deliver an exceptional experience to customers using our software across the care sector.

This role is about much more than answering tickets. We’re looking for someone who genuinely cares about helping people, enjoys solving problems and can confidently support customers with patience, empathy and professionalism.

You’ll act as the first point of contact for customer queries, helping users navigate our platform, troubleshoot issues and get the most from our products. Whether supporting customers via phone, email or chat, you’ll play an important role in ensuring every interaction feels helpful, positive and human.

Day to day, you’ll be:

Acting as the first point of contact for incoming customer support queries
Supporting customers via phone, email and live chat in a professional and empathetic manner
Troubleshooting product, account and technical issues
Providing clear guidance and support to help customers use our platform effectively
Escalating more complex issues to the appropriate teams while maintaining ownership of the customer experience
Building strong relationships with customers and creating positive experiences in every interaction
Gathering customer feedback and sharing insights to help improve products and services
Supporting continuous improvement across support processes and workflows

This is a great opportunity for someone who enjoys helping people and wants to build a career within a growing technology business where customer experience is genuinely valued.

What We’re Looking For

Previous experience in a customer support, customer service or helpdesk role
Excellent communication skills, both written and verbal
A customer first mindset with strong empathy and patience
Strong problem solving skills and attention to detail
Confidence using technology and learning new systems
Ability to explain technical issues in a simple and approachable way
Comfortable working in a fast paced, collaborative environment
The ability to work full-time from our office in Guildford

Experience within SaaS, technology or software support would be advantageous but is not essential.

Why Join PCS

You’ll be joining a supportive team that genuinely cares about delivering a great experience for customers.

This is a role where you can make a real impact every day, helping care providers resolve issues quickly and confidently so they can focus on delivering outstanding care.

You’ll also have the opportunity to develop your skills within a growing technology business that values collaboration, continuous improvement and customer satisfaction.

What We Offer

Competitive salary
Modern offices in Guildford
25 days holiday
Extra day off for your birthday
Contributory pension scheme
Additional benefits

Final Thought

If you’re someone who enjoys helping people, solving problems and delivering outstanding customer service with empathy and care, this is a great opportunity to join a growing business where customer experience really matters.

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Quick apply

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Customer Support Advisor