Client services Work, Jobs in Halesowen, Wmd (with Salaries)

Referrals Assistant
MYSHON —Dudley
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Life insurance
- Referral programme
Quick apply
4d
Copywriter
JE Consulting —Sutton Coldfield
- £27,000 a year
- Full-time
- Hybrid work
Quick apply
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Gym membership
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Post Completion Executive
Chapter Law —Birmingham
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee discount
Quick apply
10d
Paralegal Assistant
Emerald Green Energy Ltd —Solihull
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Annual leave
Quick apply
8d
Insurance Account Handler
Gallagher —Brierley Hill
- Up to £36,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Office Administrator
Breathe Care Services —Birmingham
- Part-time
- English
- Administrative experience
- Data entry
Quick apply
1d
Post Completion Assistant
Davisons Law —Wolverhampton
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
3d
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Admin Assistant
UKDA Facilities Ltd —Dudley
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Stourbridge
- £30,268.05 - £32,802.41 a year
- Project management
- Team management
- No degree
- Annual leave
- Employee discount
Trainee Solicitor/Solicitor
Hutsby Mees Solicitors —Stafford
- £25,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
9d
Administrator
bk plus —Dudley
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
2d
Field Interviewer - Birmingham
the National Centre for Social Research —Birmingham
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Project Coordinator
Allvalves Online Limited —Pershore
- £24,420 - £28,000 a year
- Full-time
- Customer service
- ERP systems
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Private Client Legal Secretary
Davisons Law —Solihull
- Full-time
- Microsoft Office
- Administrative experience
- Typing
- Annual leave
- Referral programme
Quick apply
2d
Trainee Estate Agent
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Sick pay
Quick apply
Sales assistant
Vanguard —Birmingham
- £490 - £800 a week
- Full-time
- Sales
- Customer service
- English
Quick apply
11d

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Referrals Assistant

MYSHON
Dudley

Quick apply

Job details

Permanent | Full-time
£27,500 a year
4 days ago

Benefits

Company pension
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

GCSE
Microsoft Office
Administrative experience
Organisational skills
Negotiation

Full job description

Job Purpose

To support the referral management team by processing referrals, liaising with partner agencies, assessing housing applications, maintaining accurate records, and helping ensure that suitable accommodation and support services are provided to clients in a timely manner.

Key Responsibilities

Receive, review, and process housing referrals from local authorities, support agencies, charities, and other stakeholders.
Verify referral information and ensure all required documentation is complete.
Maintain accurate records on housing management and referral systems.
Act as a point of contact for referral partners, applicants, and internal teams.
Coordinate property viewings, assessments, and move-in arrangements.
Monitor referral pipelines and provide regular updates to managers.
Support housing officers with tenancy administration and resident onboarding.
Ensure compliance with company policies, safeguarding procedures, and relevant housing regulations.
Prepare reports, statistics, and performance data relating to referrals and occupancy levels.
Respond to telephone, email, and in-person enquiries professionally and efficiently.
Assist in resolving issues related to referrals, placements, and housing allocations.

Skills and ExperienceEssential

Strong administrative and organizational skills.
Excellent communication and interpersonal abilities.
Experience working with databases and Microsoft Office applications.
Ability to handle confidential information appropriately.
Good attention to detail and accuracy.
Ability to manage multiple tasks and meet deadlines.

Desirable

Experience in housing, supported accommodation, social housing, or property management.
Knowledge of referral pathways and local authority housing processes.
Understanding of safeguarding and vulnerable client support.
Experience using housing management software.

Personal Attributes

Customer-focused approach.
Empathetic and professional manner.
Ability to work independently and as part of a team.
Problem-solving skills.
Flexible and adaptable.

Typical KPIs

Referral processing times.
Occupancy and placement rates.
Accuracy of records and documentation.
Customer and partner satisfaction.
Compliance with housing and safeguarding requirements.

Pay: £27,500.00 per year

Benefits:

Company pension
Life insurance
On-site parking
Referral programme
Sick pay

Work Location: Hybrid remote in Dudley (West Midlands)

Quick apply

Refine Your Search

client services jobs in halesowen, wmd

Referrals Assistant

Copywriter

Intelligence Analyst

Bookings Coordinator

Customer Relationship Manager

Post Completion Executive

Paralegal Assistant

Insurance Account Handler

Office Administrator

Post Completion Assistant

Independent Living Advisor

Admin Assistant

Employment Specialist (Individual Placement and Support)

Trainee Solicitor/Solicitor

Administrator

Field Interviewer - Birmingham

Project Coordinator

Private Client Legal Secretary

Trainee Estate Agent

Sales assistant

I want to receive the latest job alerts for client services in halesowen, wmd

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