Client manager Work, Jobs in Halstead, Ken (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
5d
Business Operations Administrator (PT/FT Flex)
Global Student Living —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Part-time
- Hybrid work
- CRM software
- English
- AI
- Health & wellbeing programme
- Work from home
Quick apply
5d
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
13d
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Events and Relationships Manager
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Communication skills
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
9d
Sales and Client Relations Manager
Airport Facilities Maintenance Limited —Crawley
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
12d
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- From £34,000 a year
- Full-time
- CRM software
- Business development
- Presentation skills
Quick apply
9d
Junior Business Development Manager
PRIME GLOBAL PUBLISHING LTD —Dartford
- Business development
- Communication skills
Quick apply
Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
2d
Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
13d
Project Manager - Client Onboarding
RMG Digital Ltd —London
- £55,000 - £70,000 a year
- Full-time
- Leadership
- Communication skills
13d
Amazon Brand Manager - UK & European Markets (London Based)
Atlantic Access Ltd —Archway Station
- £37,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Analytics
Quick apply
Change Manager (Life Sciences) x3 - Contract roles
Project Blackbook —London
- £400 - £550 a day
- Hybrid work
Quick apply
Calling and Compliance Manager
One Sixty Fundraising —East London
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Organisational skills
- Store discount
- Employee discount
Quick apply
7d
Senior Client Solutions Manager
RWS Group —London
- Full-time
- Remote
- Mentoring
- Communication skills
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
1d
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply

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Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in halstead, ken

Service Delivery Administrator

Business Operations Administrator (PT/FT Flex)

Front of House & Community Co-Ordinator - Highgate Studios

Meetings & Event Sales Co-ordinator

Events and Relationships Manager

General Manager - Mon to Fri

Sales and Client Relations Manager

Community Engagement Manager - Healthcare

Junior Business Development Manager

Head of Front of House

Front of House Manager

Guest & Colleague Experience Manager

Project Manager - Client Onboarding

Amazon Brand Manager - UK & European Markets (London Based)

Change Manager (Life Sciences) x3 - Contract roles

Calling and Compliance Manager

Senior Client Solutions Manager

Chief of Staff

Customer Experience Manager

Head of Claims

I want to receive the latest job alerts for client manager in halstead, ken

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