Customer experience specialist Work, Jobs in Handforth, Chs (with Salaries)

Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
14d
Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)
Pall Mall Medical —Manchester
- From £25,000 a year
- Overtime
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
13d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
6d
Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Collections Case Manager (Full Time Office Based)
TM Legal Services —Manchester
- £29,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
7d
Property Inspection Operative
YPP Lettings & Management Company Limited —Manchester
- £25,620 - £26,250 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
- Sick pay
Quick apply
7d
Lloyds Banking Group Customer Support - Walkden
Lloyds Banking Group —Manchester
- £18,340 - £26,200 a year
- Part-time
- Banking
5d
Weekend Administrator / Receptionist
Dace German Car Centre —Stockport
- £12.71 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
Collections Specialist
Together —Cheadle
- Full-time
Quick apply
Sales Executive
Improveasy Ltd —Sale
- £28,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
5d
Retail Branch & Transfer Manager
WeBuyAnyCar —Wilmslow
- £16,920 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Viewing Agent
The Philip James Partnership —Manchester
- £25,500 - £29,000 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
Quick apply
Local Business Development Manager (Corporate Sales Executive) -Wilmslow
The Halliwell Jones Group —Wilmslow
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Databases
Quick apply
Horticulture Office Administrator/Manager
Kyoto Bonsai Ltd —Knutsford
- £26,000 - £28,000 a year
- Full-time
- Computer literacy
- Research
- Microsoft Office
Quick apply
1d
Parts Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- From £2,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- In-person
Quick apply
12d
Senior Accessibility Specialist
Royal London —Alderley Edge
- Communication skills
- Annual leave
Casework Administrator (Toxicology)
Key Forensic Services —Warrington
- £24,683.85 a year
- Microsoft Word
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
13d
Travel Specialist
dnata —Knutsford
- Microsoft Word
- Sales
- Typing
- Annual leave
- Employee assistance programme

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customer experience specialist jobs near handforth, chs

Patient Coordinator (Maternity Cover 1 year)

CREATE Fertility -
Wilmslow

Quick apply

Job details

Full-time | Fixed term contract
From £27,976 a year
8 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Integration of care pathways
Sales
Patient appointment coordination
Complaint handling
Patient service
Client services
Leadership

Full job description

ABOUT US

We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK.

Our clinics are at the forefront of innovation, offering Natural and Mild IVF alongside a full range of advanced fertility treatments including IVF, IUI, ICSI and fertility preservation.

We are committed to evidence-based treatment, innovation and personalised, patient-focused care.We are looking for a dynamic Patient Coordinator to work onsite at our clinic in Wilmslow, Manchester.

ROLE PURPOSE

The Patient Coordinator is a key member of the Clinic Team and is responsible for supporting patients through their treatment journey, from booking, to initial consultation and through to treatment completion. They are responsible for the delivery of a world class patient experience, and supporting the delivery of a commercially successful business.

ROLE REQUIREMENTS

Reporting to the Clinic Manager, or their appropriate delegate, and working closely with clinical colleagues, the Patient Coordinator will effectively and efficiently manage all patient journeys, while driving the delivery of a variety of financial targets. This management, along with other supporting administrative duties, will include but is not limited to:

Ensuring that all new patients are met and placed into the correct patient pathway
That all agreed contact and touch points take place offering world class patient service
Liaising with clinical members of the team to provide high quality service to patients
To plan, prepare, and organise all aspects of the patient journeys as required
Utilising central and local reports to monitor personal performance against targets
Ensure that the service excels on patient experience with early intervention when issues occur
Support patients through their pathway ensuring consistent delivery of a high quality service
Recording accurate patient pathway information onto local software as required
Booking patient appointments for patients including any associated confirmation
Ensuring all potential patients are followed up in line with company policy
Drive the conversation of patients and their progression through the patient pathway
Creating statements, invoices, and other relevant financial materials for patients
Taking service payments completing reconciliation of invoices and payments as required
Participate in and support the resolution of complaints, investigations, audits, and other administrative processes relating to patients and their pathways
Ensuring that all activities are carried out in accordance with HFEA requirement
Other reasonable requests made by the local Hub Leadership Team

EDUCATION AND EXPERIENCE

Customer service and sales experience, preferably within the healthcare sector
Strong ability to prioritise and manage competing demands in a fast paced environment
Verifiable record of the management and delivery of operational, financial, and quality KPI
Competence in working both independently and as part of a wider team

Employment is subject to status to work in the UK and 2 satisfactory references.

CREATE Fertility is an Equal Opportunities Employer

BENEFITS

Our benefits package includes:

25 days holiday plus a day off on your birthday
Increasing annual leave for every full year worked up to 30 days (includes birthday)
Perkbox (employee platform – discounts in shops, cinemas etc.)
Pension Scheme
Cycle to work Scheme
Private healthcare
Life insurance (4 times your salary)
Season ticket loan
Discounted IVF treatment (after 2 years’ service)

WE KINDLY REQUEST NO AGENCY INVOLVEMENT

Pay: From £27,976.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme

Application question(s):

Do you have UK right to work?
Will you now or in the future require sponsorship?
What is your current notice period?
What do you feel you can bring to the role?
How many years of customer service experience do you have?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in handforth, chs

Patient Coordinator (Maternity Cover 1 year)

Service Advisor (Wilmslow)

Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)

Sales Advisor

Helpdesk Operator

Retentions Support Coordinator

Collections Case Manager (Full Time Office Based)

Property Inspection Operative

Lloyds Banking Group Customer Support - Walkden

Weekend Administrator / Receptionist

Collections Specialist

Sales Executive

Retail Branch & Transfer Manager

Viewing Agent

Local Business Development Manager (Corporate Sales Executive) -Wilmslow

Horticulture Office Administrator/Manager

Parts Advisor (Wilmslow)

Senior Accessibility Specialist

Casework Administrator (Toxicology)

Travel Specialist

I want to receive the latest job alerts for customer experience specialist in handforth, chs

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