Back of house staff Work, Jobs in Harborne, Wmd (with Salaries)

Front of House Staff
Domin8 Academy —Birmingham
- From £13 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
2d
Stage Door Casual
ATG Entertainment Limited —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Administrative experience
- IT
1d
Team Member
Goals Football —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Joe's Kitchen Supervisor
Omniplex Cinemas —Birmingham
- £11.35 - £13.21 a year
- Hospitality
- Culinary experience
- Customer service
- Free parking
- Employee discount
Quick apply
4h
Call Centre Operator
South and City College Birmingham —Bordesley Green
- £23,574 a year
- Weekend availability
- English
- Employee discount
Sales Manager
NEXT —Birmingham
- From £13,472 a year
- Part-time
- Employee discount
Executive Administrative Support Officer
YMCA Heart of England —Birmingham
- £23,200 - £25,000 a year
- Full-time
- Preschool
Quick apply
Customer Service Assistant
South and City College Birmingham —Longbridge
- £19,932 - £23,574 a year
- Full-time
- English
- Employee discount
Senior Video Editor
Entrepreneurs Circle —Solihull
- £38,000 - £48,000 a year
- Full-time
- English
- Free parking
Quick apply
5d
Support Worker
Priory Group —Oldbury
- Care plans
- Referral programme
Lunch Cover Nursery Practitioner
The Old Station Nursery - Alvechurch —Alvechurch
- £13.06 - £13.24 an hour
- Part-time
- Employee discount
- Referral programme
Administrator
Bupa —Solihull
- £26,900 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
7d
Store Manager
Compton Care —Tividale
- £27,027 a year
- Full-time
- Microsoft Office
- IT
- Retail management
- Annual leave
- Employee assistance programme
Housekeeping Supervisor
The Belfry —Sutton Coldfield
- £27,130.28 a year
- Full-time
- Management
- Maintenance
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Senior Visitor Experience Officer
National Trust —Birmingham
- £27,612 a year
- Weekend availability
- Free parking
- Employee assistance programme
8d
Kitchen Assistant
Mappleborough Green Garden Centre —Studley
- Up to £13 an hour
- Full-time
- Hospitality
- Cooking
- Hotel
- Sick pay
Quick apply
6d
Buying Assistant
Farmfoods —Solihull
- £26,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Gym membership
Quick apply
5d
Progression Officer
YMCA Heart of England —Birmingham
- £29,211 a year
- Full-time
- Preschool
- Communication skills
Quick apply
R0228 Scrutiny Panel Coordinator
West Midlands Office of the Police and Crime Commissioner —Birmingham
- £38,169 - £44,700 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Annual leave
Quick apply
Head Chef
Midlands Arts Centre —Birmingham
- £35,894 a year
- Weekend availability
- Bar
- Management
- Sales
- Annual leave

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Front of House Staff

Domin8 Academy
Birmingham

Quick apply

Job details

Full-time
From £13 an hour
2 days ago

Benefits

Free parking
On-site parking

Qualifications

Hospitality
Sales
Customer service
English
Cash handling

Full job description

About Us

Domin8 Academy is a martial arts and fitness gym in Handsworth, home to a thriving member community, a competitive Fight Team, and a dedicated Ladies Only programme. We're growing fast — from our coaching pathway to our own gym management software in development — and we're looking for someone to be the first face members see and the driving force behind keeping them engaged.

The Role

You'll be the front-of-house lead for the gym — the person who turns enquiries into members and members into long-term regulars. This is a conversion and retention role at heart, not just a reception desk. You'll report to our founder and head coach, and work closely with the coaching team to make sure every member feels looked after, from their first trial class to years down the line.

We're replacing an outgoing team member who'll be with us until end of August 2026, so there's time for a proper handover — no need to hit the ground running on day one.

What You'll Be Doing

First impressions & sales — greeting enquiries and trial members, running them through the sign-up journey, and converting interest into memberships
Member retention — running regular check-ins with members, spotting anyone falling away, and reaching out with genuine, personal re-engagement (not generic messages)
Weekly member reviews — pulling attendance data, flagging members who've gone quiet, and working with the coaching team on who needs a nudge, a chat, or a reason to come back
Day-to-day admin — managing membership records accurately, including correct contact details for junior (under-18) members and their parents/guardians
Comms — sending clear, well-timed updates to members about pricing, classes, events, and gym news
Being the face of the gym — representing Domin8's culture and standards in every interaction, in person and online

What We're Looking For

A natural people-person who's comfortable both selling and caring — you can close a sign-up and also spot when a member needs a supportive conversation
Confident with computers and everyday software — you'll be working across membership systems, spreadsheets, and messaging tools daily
Some sales experience or a clear sales instinct — comfortable converting enquiries without being pushy
Punctuality is a must — you're often the first point of contact for members and trials
Uses initiative — happy to spot what needs doing and get on with it, rather than waiting to be told
Organised and reliable with admin and data (attendance records, membership systems, accurate note-keeping)
Confident communicator — face-to-face, over the phone, and in writing
Experience in a gym, fitness, hospitality, or customer-facing sales role is a plus, but attitude matters more than CV
Genuinely interested in martial arts / fitness culture (you don't need to train, but you should get why our members do)
Must have the right to work in the UK
Must be willing to undergo a DBS check (this role involves handling junior member and parent/guardian contact records)

What You'll Get

£13.00/hour plus a bonus incentive tied directly to your impact on conversion and retention — the better the gym performs, the better you're rewarded
Pro-rata holiday entitlement (statutory minimum)
A front-row seat in a gym that's scaling fast, with real input into how member experience is shaped
Supportive, close-knit team environment
Direct handover and training from the outgoing team member before they leave

How to Apply

Send your CV and a short note on why you'd be a good fit to [email protected] or call 07584 636177 — we'd love to hear from you.

Pay: From £13.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

back of house staff jobs in harborne, wmd

Front of House Staff

Stage Door Casual

Team Member

Joe's Kitchen Supervisor

Call Centre Operator

Sales Manager

Executive Administrative Support Officer

Customer Service Assistant

Senior Video Editor

Support Worker

Lunch Cover Nursery Practitioner

Administrator

Store Manager

Housekeeping Supervisor

Senior Visitor Experience Officer

Kitchen Assistant

Buying Assistant

Progression Officer

R0228 Scrutiny Panel Coordinator

Head Chef

I want to receive the latest job alerts for back of house staff in harborne, wmd

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