Cafe team leader Work, Jobs in Harlesden, Gtl (with Salaries)

Coffee Shop Team Leader
Dunelm —London
- £15.86 - £16.29 an hour
- Overtime
- Customer service
- Driving
- Café
Roastery Supervisor and Events Lead
The Colombian Coffee Company —London
- £33,000 a year
- Weekend availability
- Spanish
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Kitchen Lead / Experienced Café Chef
Kayan Cafe Group Ltd —Hemel Hempstead Town
- £12.71 - £17.00 an hour
- Part-time
- Cooking
- English
- In-person
- Employee discount
- Flexible schedule
Quick apply
Cafe Chef/Cafe Lead
KetoBee —London
- £12.71 an hour
- Part-time
- Cooking
- Bakery
- IT
- Store discount
- Employee discount
Quick apply
13d
Relief & Event Team Manager
Grazing —London
- £42,000 a year
- Weekend availability
- Management
- Customer service
- Travel
- Employee discount
- Flexible schedule
1d
Food Preparation & Sandwich Lead
Sandwich shop —Guildford
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- Cooking
- Organisational skills
- Free parking
Quick apply
14d
Food Production Lead/All Rounder
Noa's Cafe —Bracknell
- £12.71 - £17.00 an hour
- Full-time
- Basic maths
- In-person
- Café
- Store discount
- Employee discount
Quick apply
EMEA Employee Dining Lead
JPMorganChase —London
- Full-time
- Hospitality
- Project management
- Organisational skills
1d
Costa - Team Leader - Costa
Compass Group —Dartford
- £14.20 an hour
- Full-time
- Customer service
- Supervising experience
- Café
8d
Shift Lead | Elephant and Castle
Blank Street —London
- Weekend availability
- Hospitality
- Customer service
- Café
Quick apply
Shift Lead | Westfield White City
Blank Street —London
- Weekend availability
- Hospitality
- Customer service
- Café
Quick apply

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Coffee Shop Team Leader

Dunelm -
London

Apply Now

Job details

Permanent
£15.86 - £16.29 an hour

Qualifications

Customer service
Driving

Full job description

Overview

Pausa Coach: £15.86 rising to £16.29 per hour.

Starting salary equivalent of £16,494.40 rising to £16,941.60 per year, plus overtime.

This is a minimum 20hrs per week.

You will be the heartbeat of our Pausa coffee shop, the driving force behind our unique and joyful customer experience. You’ll take ownership of the business and set the tone, making sure every visit to our coffee shop feels like a warm welcome home. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived.

You’ll lead by example, inspiring a culture of genuine care, fast service and joyful interactions with every customer. You’ll empower your colleagues to take pride in every cup they craft, every smile they share, and every moment they create. You know what great looks like and work hard every day to make it happen.

This is a hands-on, high-energy role where your leadership will shape the heartbeat of Pausa. You’re passionate about people, obsessed with customer happiness, and ready to lead your team to success. You’ll keep a close eye on what customers love, what they need, and what keeps them coming back. You’ll turn feedback into action, and good days into great ones.

What you'll be doing

Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way

Lead by example – engage with your customers, listen to their thoughts and pick up on the little details that help make their experience even better

Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.

Set the pace for a fast and friendly service that leaves customers smiling and wanting to come back again and again

Inspire your team to deliver joy through every interaction, including using their expert advice and recommending their favourite products

Handle any hiccups calmly and confidently, using the food escalation process when needed

Celebrate the wins (big and small) and create an environment where everyone feels they can be their best self – valued, supported and genuinely proud of the work they do

Check in with your team through regular wellbeing 121s, progress and career conversations and support the store succession plan

Support the Leadership Team to bring the Engagement Action Plan to life in-store

Build motivation within your team by setting daily targets and weekly product focuses to maximise sales

Have weekly catch ups with your Store Coach to talk trade, compliance, customers, rotas and the week ahead

Keep the bestsellers in stock by ordering smartly and minimising waste

Make sure merchandising and campaigns are set up right first time – and coach your teams to confidently flex displays throughout the day

Encourage ideas, improvements and fresh thinking – so Pausa continues to grow with our customers

What we'll look for in you

You are customer obsessed – you inspire your team to put customers first and lead by example in every interaction

You’ve led a team before – ideally in a fast-paced retail setting where there’s always something going on

You’ve worked with food and drink – maybe in a café, a deli, or somewhere that smells like toast in the morning

You’re happy to work weekends – we’re at our busiest when everyone else is off, so flexibility is key

You care about your team – you’re the kind of person who checks in, cheers people on, and helps everyone feel part of something good

You’re a great communicator – whether it’s chatting with customers or catching up with the Store Coach, you know how to get your point across

We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.

Apply Now

Refine Your Search

cafe team leader jobs in harlesden, gtl

Coffee Shop Team Leader

Roastery Supervisor and Events Lead

Kitchen Lead / Experienced Café Chef

Cafe Chef/Cafe Lead

Relief & Event Team Manager

Food Preparation & Sandwich Lead

Food Production Lead/All Rounder

EMEA Employee Dining Lead

Costa - Team Leader - Costa

Shift Lead | Elephant and Castle

Shift Lead | Westfield White City

Other jobs to consider

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