Technical specialist Work, Jobs in Harlestone, Nth (with Salaries)

Software Support I
Haemonetics Corp. —Coventry
- Full-time
- Hybrid work
- English
- Databases
- Analysis skills
4d
Staff Process Development Engineer (Backend)
Lumentum —Towcester
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
4d
IT Manager 2
Lumentum —Towcester
- Full-time
- Databases
- Linux
- Manufacturing
3d
Roaming Appointed Person
Radius Group Limited —Northampton
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Mortuary Technician – Embalming Career Pathway
Kevin Matthews Funeral Services —Northampton
- Full-time
- Heavy lifting
- Cleaning
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Technical Training Specialist - UK
Fieldpiece Instruments —Northampton
- Full-time
- Remote
- Up to 50% travel
- Public speaking
- Project management
Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Computer skills
- Communication skills
- Time management
Buying Assistant
Bodypower Sports plc Fitness Superstore —Moulton
- £27,000 a year
- Full-time
- Merchandising
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
11d
Demonstration & Field Sales Specialist
ATEX Premier Cleaning Ltd —Northampton
- £26,000 a year
- Full-time
- Customer service
- Hotel
- Presentation skills
- Free parking
- Paid training
Quick apply
8d
Technical Specialist – Bioanalysis & Biotransformation
Pharmaron —Rushden
- Weekend availability
- Doctoral degree
- Master's degree
- Presentation skills
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking
Administrative Specialist
DSV —Northampton
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Operative [Off Track]
Network Rail —Northampton
- £32,639 a year
- Weekend availability
- Maintenance
- Driving
- Communication skills
11d
EUC Technical Specialist
Cadent Gas —Coventry
- £50,940 - £56,934 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- SharePoint
- Employee discount
8d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
2d
4 Year Technical Degree Apprentice (IT & Technology)
Unisys —Milton Keynes
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
Technical Account Manager
RM Design & Engineering Ltd —Southam
- £40,040 - £50,024 a year
- Full-time
- Sales
- Salesforce
- In-person
- Free parking
Quick apply
13d
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Engineering Trainee - Technical Author
Mercedes AMG High Performance Powertrains —Brixworth
- £33,000 a year
- CAD
- Annual leave
- Employee discount
Operations Support Technician
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Presentation skills
- Organisational skills
- Free parking
- Annual leave

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Software Support I

Haemonetics Corp. -
Coventry

Apply Now

Job details

Full-time
4 days ago

Qualifications

Technical troubleshooting
TCP
Stakeholder collaboration
English
Microsoft Office Suite
Databases
Analysis skills
SQL Server Management Studio
Technical support incident logging
IP networking
Customer support
Customer interaction
Multidisciplinary collaboration
Application support
Italian
Communication skills
Remote diagnostics

Full job description

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

About the Role

Haemonetics is seeking a motivated and customer-focused Software Support Analyst to join our Systems Support team based in Coventry.

As a key member of our frontline support organisation, you will act as the first point of contact for customers requiring assistance with Haemonetics software applications, interfaces, databases, and associated hardware solutions. You will provide technical support to customers across the UK and Italy, helping to diagnose, troubleshoot, and resolve issues while delivering an exceptional customer experience.

This is an office-based role located in Coventry, providing the opportunity to work closely with technical specialists, field service engineers, software developers, and customer support colleagues.

Key Responsibilities

Provide first-line technical support for Haemonetics software applications and hardware products, throughout the EMEA region
Troubleshoot and resolve software, database, networking, connectivity, and interface-related issues.
Support customers via telephone, email, and remote support tools.
Investigate and resolve incidents in accordance with established support processes and service levels.
Accurately document support activities within the helpdesk ticketing system.
Escalate complex issues to appropriate internal teams where necessary.
Collaborate with software developers, field service personnel, distributors, and third-party suppliers to achieve timely resolutions.
Perform remote assessments of customer software, hardware, and interface requirements.
Assist with service quotations and support-related administrative tasks.
Utilise SQL Server Management Studio to investigate and resolve database-related issues.
Contribute to process improvement initiatives and support projects.
Participate in hotline coverage to ensure excellent customer service at all times.

Required Qualifications

Essential

Previous experience in a technical support, helpdesk, application support, or IT support environment.
Experience supporting healthcare software or medical device solutions.
Strong troubleshooting and analytical problem-solving skills.
Experience supporting Microsoft Windows environments.
Excellent communication and customer service skills.
Ability to work independently and as part of a collaborative team.
Proficiency with Microsoft Office applications.

Desirable

Experience supporting healthcare software or medical device solutions.
Fluent written and spoken English and ideally Italian.
Knowledge of SQL Server and database troubleshooting.
Understanding of TCP/IP networking concepts.
Experience supporting software interfaces and integrations.
Experience working with Italian healthcare organisations or distributors.
Familiarity with remote support technologies.

What We're Looking For

The ideal candidate will be passionate about delivering excellent customer service and enjoy solving technical problems. They will be comfortable working in a fast-paced support environment, engaging with customers in both English and Italian, and collaborating with cross-functional teams to deliver successful outcomes.

Why Join Haemonetics?

Join a global healthcare technology organisation making a positive difference to patient care.
Develop technical expertise across software, databases, interfaces, networking, and healthcare IT systems.
Work alongside experienced technical specialists and product experts.
Be part of a supportive and collaborative team environment in Coventry.
Opportunity to contribute to the growth and support of our expanding Italian customer base.

Language Requirement: Applicants should be fluent English and ideally in Italian, with the ability to provide verbal and written technical support in both languages.

Location Requirement: This is an office-based position in Coventry, UK and regular attendance at the Coventry office is required (3 days per week)

EEO Policy Statement

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Refine Your Search

technical specialist jobs in harlestone, nth

Software Support I

Staff Process Development Engineer (Backend)

IT Manager 2

Roaming Appointed Person

Mortuary Technician – Embalming Career Pathway

Technical Training Specialist - UK

Customer Service Advisor

Buying Assistant

Demonstration & Field Sales Specialist

Technical Specialist – Bioanalysis & Biotransformation

Technical Support Technician (Office-Based)

Administrative Specialist

Operative [Off Track]

EUC Technical Specialist

1st Line Support Analyst

4 Year Technical Degree Apprentice (IT & Technology)

Technical Account Manager

Customer Service & Sales Coordinator

Engineering Trainee - Technical Author

Operations Support Technician

I want to receive the latest job alerts for technical specialist in harlestone, nth

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