Client experience manager Work, Jobs in Harpenden, Hrt (with Salaries)

Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
2d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
1d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
2d
Senior Client Operations Manager
PayByPhone —Hatfield
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Category Manager
M Group —Stevenage
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Client Experience Manager
Hermès Paris —London
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
2h
Protection Adviser Support & Case Manager (Part-Time)
TOWN AND COUNTRY MORTGAGE SERVICES LTD —Luton
- Up to £26,000 a year
- Part-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Free parking
- Work from home
Quick apply
1d
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Client Liaison Manager
Avery Healthcare —Hatfield
- £37,000 - £40,000 a year
- Sales
Quick apply
Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
13d
Client Experience Senior Manager
Chanel —London
- Full-time
- Management
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
1d
CLIENT MANAGER
Further Group —London
- Communication skills
Strategic Relationship Manager II
Blackhawk Network —Hemel Hempstead
- Full-time
- Customer service
- Salesforce
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave

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client experience manager jobs near harpenden, hrt

Executive Assistant to CEO

Phi Partners -
Hatfield

Quick apply

Job details

Full-time
£60,000 - £80,000 a year
2 days ago

Benefits

Company car
Company pension
UK visa sponsorship
Private medical insurance
Gym membership
On-site parking

Qualifications

Master's degree
Administrative experience
Organisational skills
AI
Business

Full job description

We are looking for a high level Executive Assistant to provide direct, comprehensive support to our CEO & Founder and Chief of Staff, operating as the connective tissue across two of the firm's most demanding and high-profile functions. This position will be based in stunning new offices in Hatfield and will be onsite 5 days a week. You will need to have a degree, masters and ideally an MBA from a top university in the UK or US.

About Phi Partners

Founded over 20 years ago, Phi Partners has established itself as one of the most respected specialist consultancies in capital markets technology. Headquartered in London and operating across four international hubs - New York, Dubai and Singapore, we work exclusively within front office, pricing and risk: the disciplines where precision, trust and expertise matter most.

Our clients are among the world's most demanding financial institutions - Tier-1 investment banks, leading hedge funds and major asset managers and they choose us because we deliver with the authority of genuine specialists. With approximately 600 professionals, six lines of business and nearshore delivery centres across Europe, the Middle East and South Asia, Phi has built a platform that combines global reach with deep domain knowledge.

Key Responsibilities

Act as an AI-enabled strategic support resource for the CEO: using agentic AI and research workflows to surface insight, synthesise information and produce briefing materials that are concise, accurate and immediately actionable — this is a non-negotiable requirement of the role.
Leverage AI tools expertly to conduct deep research in support of the CEO — including prospect and client intelligence, market and competitor analysis, industry developments and background preparation ahead of key meetings, board sessions and strategic engagements.
Lead the organisation and planning of board meetings end to end — working proactively with the CEO, Chief of Staff and ELT to ensure agendas are structured, materials are prepared to the highest standard, and every governance touchpoint runs with precision.
Provide 24x7 availability and proactive support during all CEO business travel, adjusting working hours accordingly.
Manage end-to-end travel arrangements for the CEO through Phi's white-glove travel management partner, ensuring every detail - flights, ground transport, accommodation, visas, security, itineraries - is coordinated and confirmed in advance.
Lead the implementation and ongoing management of Phi's new approach to executive travel, acting as the primary liaison with the external travel agency to refine the booking process, establish standards and ensure consistent delivery.
Liaise closely with the Commercial EA and other senior stakeholders to maintain seamless diary management, anticipate scheduling conflicts and manage the CEO's time with care and foresight.
Prepare briefing materials, logistics packs and itineraries ahead of each trip; conduct post-trip follow-ups as required.

Governance & Strategic Support - Chief of Staff

Own and maintain the corporate and governance calendar, ensuring all board, investor and operational meetings are scheduled, confirmed and appropriately resourced well in advance.
Prepare and coordinate board packs for both Operational Board and Investor Committee meetings, AI must be used to facilitate this process end to end, from collating and structuring contributions through to formatting and quality-checking final materials from all ELT members, including the CEO, to agreed deadlines. Manual approaches alone are not sufficient; the CEO requires AI to be embedded in how this work is delivered.
Facilitate the end-to-end board pack process: chasing responses, aligning contributors, managing version control and ensuring final documents are distributed on time.
Support the write-up of specific transformation and strategic initiatives as directed by the Chief of Staff — AI must be actively used in drafting, structuring and refining these documents. The expectation is that AI accelerates and elevates the quality of output, producing clear, professionally structured documentation to the highest editorial standard.
Maintain structured records of action items, decisions and follow-ups from governance meetings, tracking delivery across senior stakeholders.

Skills and Experience Required

The right person will be exceptionally polished, organised and have an impressive background within Professional Services
Educated to Masters or MBA level
Confident operating in a fast paced sales environment where priorities shift quickly and standards are uncompromisingly high
The CEO travels extensively on business and will expect total, proactive support before, during and after every trip
The Chief of Staff oversees corporate governance and transformation; this role provides the structured, behind-the-scenes coordination that keeps both functions running smoothly.
Critically, this is an AI-enabled role in the fullest sense, you should be able to deploy AI tools expertly to conduct research, prepare for board meetings, synthesise complex information and deliver insight that adds real strategic value
The ability to work fluently with AI is not a bonus; it is central to what this role is and how the CEO expects it to operate.

Pay: £60,000.00-£80,000.00 per year

Benefits:

Company car
Company pension
Gym membership
On-site parking
Private medical insurance
UK visa sponsorship

Application question(s):

Are you able to work onsite at our offices in Hatfield every day. This is non negotiable.

Work Location: In person

Quick apply

Refine Your Search

client experience manager jobs in harpenden, hrt

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