client services Work, Jobs in harpenden (with Salaries)

Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
13d
Travel Sales Consultant
Trailfinders —Milton Keynes
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Customer Executive
Computacenter —Hatfield
- Sales
- Organisational skills
- Communication skills
Funeral arranger/Administrator
Warwick and Peters Ltd —Harpenden
- £10,574.72 - £15,862.08 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
14d
Service Coordinator
Mary Seacole Housing —Luton
- £31,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
5d
Customoer Services / Administrator
Colbern Limited —London
- £20.55 - £27.00 an hour
5h
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
1d
Receptionist and Administration Assistant
Blue Cross —Kimpton
- £19,980 - £24,976 a year
- Customer service
- Public speaking
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
2d
Guest Services Ambassador
Rapport —London
- £35,600 a year
- Full-time
- Customer service
- Front desk
- Employee assistance programme
13d
Senior Administrator
Management Company Services Ltd —Hertford
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Data Administrator - Tronc services
Moore Kingston Smith —St Albans
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
2d
Client Services Executive
AFH Financial Group —Bishop's Stortford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
13d
Sales Executive
WeBuyAnyCar —St Albans
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Receptionist
Citizens Advice —Dacorum District
- £19,190.13 a year
- Communication skills
6d
Fleet Coordinator
Direct Accident Management Ltd —Potters Bar
- £26,500 an hour
- Full-time
- Sales
- Driving
- Organisational skills
- Free parking
- Referral programme
Quick apply
8d
Counsellor
University of Hertfordshire —Hatfield
- £38,784 - £46,049 a year
- Part-time
- Master's degree
- University
- Annual leave
8d
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
5d

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Reach Out Support Coordinator

North Herts & Stevenage CVS
Hatfield

Quick apply

Job details

Full-time
£29,000 a year
13 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home

Qualifications

Driving Licence
Microsoft Outlook
GCSE
Care home
Senior care
Data entry
IT
NVQ
Care Certificate
Communication skills

Full job description

Job Summary
We are seeking a dedicated Support Coordinator to join our team. The ideal candidate will have a background of care work and be responsible for matching trained local volunteers with medically vulnerable or lonely clients who have recently been discharged from hospital, or are at risk of hospital admission. This role offers an opportunity to work from home and in Hatfield, Welwyn, St Albans and Hertsmere, with fortnightly visits to the office in Hitchin. We are a small team dedicated to helping our clients feel less lonely and isolated and the Suppoort Coordinator plays a vital part in ensuring smooth operations and delivering excellent service to our clients and a rewarding experience to our volunteers.

The main duties and responsibilities are to:

Volunteers

recruit, interview and process all potential Reach Out volunteers
onboard and deliver training
match and allocate volunteers to individual clients, having regard to their location, availability, experience and compatibility
keep in regular contact with volunteers to ensure they are motivated, safe and effective
ensure volunteers have a positive volunteering experience.

Clients

work in partnership with the Hospital Discharge and Herts Help Community Navigators to identify clients
receive, assess and respond to service requests promptly, courteously and effectively
visit clients in their own homes and complete risk assessments and assess support needs
record sensitive information securely and update as required
carry out follow-up monitoring calls and visit with users of the service.

Admin

undertake administration associated with the project e.g. emails, phone calls and record keeping on the CRM and spreadsheets
understand and comply with the requirements of the Data Protection Act ensuring confidentiality of information in respect of records maintained and tasks undertaken
Support the project manager to create monthly statistical data and produce quarterly monitoring reports
be responsible and accountable for the delivery of a high-quality service and promote good practice
undertake other work that may arise on a day-to-day basis to support the objectives of NH&S CVS, as required by the line manager.

Partners

maintain effective working partnerships with public sector agencies, other voluntary organisations and local businesses. And where appropriate, establish new links
help raise the public awareness of the project together with the Project Manager
represent Reach Out and North Herts & Stevenage CVS at events and meetings as required.

Other

undertake training as required
Support the Project Manager with the development of the Reach Out project

The post holder must hold a full, clean driving license and provide and insure their own vehicle for work. The role is subject to an Enhanced DBS check.

PERSON SPECIFICATION

Qualifications

Essential: GCSE or equivalent in Maths and English

Desirable: Care Certificate NVQ or equivalent in Health & Social Care

Skills/Abilities

Excellent verbal and written communication skills.

Ability to form strong positive relationships with people across a diverse range of backgrounds.

Ability to empower others and encourage participation.

Ability to plan and prioritize workload and meet deadlines.

Excellent IT Skills: Outlook, Word, Excel and data entry on CRM.

Ability to work in a team and individually.

Knowledge

Essential:

Understanding the issues and health needs affecting vulnerable and/or older people.

Understanding of the value of volunteers and a commitment to maximize their potential.

Understanding the need and sensitivity of professional confidentiality.

Desirable:

Good local knowledge of Hertfordshire Services.

Understanding of the voluntary sector.

Experience

Essential:

A background of care work either in the community or in a care home setting.

Experience of safeguarding policies and procedures.

Experience of working with volunteers.

Ability to establish and maintain effective relationships with a wide variety of people.

Desirable:

Experience of working with convalescing, elderly or isolated people.

Experience of recruiting volunteers.

Aptitude

Enthusiastic supporter of community activities, volunteering and independence for vulnerable adults.

Committed to social inclusion.

A friendly, approachable listener.

Able to work occasionally in the evening or at weekends.

This role offers an engaging environment for individuals who are organised, communicative, and eager to contribute positively to our community. We welcome applicants who are committed to delivering outstanding support and fostering strong client and volunteer relationships.

Job Type: Full-time

Pay: £29,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Work from home

Application question(s):

Can you form strong positive relationships with people across a diverse range of backgrounds?
Do you have your own vehicle and a full driving licence?
Do you live in the Hatfield, Welwyn, St Albans or Hertsmere area?

Work Location: In person

Quick apply

Refine Your Search

client services jobs in harpenden

Reach Out Support Coordinator

Travel Sales Consultant

Customer Executive

Funeral arranger/Administrator

Service Coordinator

Customoer Services / Administrator

Partnerships Associate

Client Success Executive

Customer Service Advisor

Receptionist and Administration Assistant

Guest Services Ambassador

Senior Administrator

Stocktaker - Luton

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Counsellor

Customer Experience Executive

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