Service technician Work, Jobs in Haswell, Dur (with Salaries)

Workshop Controller
Pulman Group —Durham
- From £40,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
11d
Synthetic Sports Surface Maintenance Technician
Cleveland Land Services —Guisborough
- £26,000 - £28,000 a year
- Full-time
- Driving
- Travel
- In-person
- Sick pay
Quick apply
10d
VacancyTitle: Sampler Technician (2)
Northumbrian Water/Essex & Suffolk Water —Washington
- £25,878 - £29,100 a year
- Full-time
- Annual leave
- Employee assistance programme
8d
Water Rescue Technician
Swiftwater Solutions —Hebburn
- £24,420.00 - £43,663.72 a year
- Temporary
- First Aid Certification
- In-person
- Leadership
Quick apply
4d
Shift Electrical Maintenance Technician
Esterpet Limited —Seaham
- £46,460 a year
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
Quick apply
9d
Multi-Skilled Heat Exchanger Production Technician
Vestas aircoil UK North —Peterlee
- From £28,000 a year
- Full-time
- Basic maths
- Welding
- In-person
- Free parking
- Sick pay
Quick apply
8d
Trainee Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- No experience needed
- Travel
- IT
- Employee assistance programme
- Employee discount
14d
Asset Supervisor
Pharos Offshore Group —Blyth
- £55,000 - £65,000 a year
- Full-time
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
9d
Workshop Progressor
Bell Truck and Van —Billingham
- £30,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Referral programme
Quick apply
10d
Apprentice Mechanical Technician - Offshore Services
Mammoet —Stockton-on-Tees
- English
- Travel
- Time management
- Employee discount
Sport Technician
University of Sunderland —Sunderland
- £27,855 - £30,343 a year
- Full-time
- Customer service
- University
- Annual leave
21h
Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- Travel
- IT
- Employee assistance programme
- Employee discount
14d
Electrician
PHSGroup —Peterlee
- £36,761.53 a year
- Overtime
- Customer service
- Employee discount
- Flexible schedule
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Process Technician
NOVARES —Peterlee
- Maintenance
Electric Smart Meter Engineer
MPAAS —Durham
- £32,500 a year
- Full-time
- Maintenance
- Electrical experience
- Travel
- Store discount
- Health & wellbeing programme
Quick apply
8d
Caravan and Motorhome Service Technician - Experienced & Semi Skilled
Kimberley Caravan Centre Limited-Darlington —Darlington
- Weekend availability
- Power tools
- In-person
- Hand tools
- Store discount
- Employee assistance programme
Quick apply
Service Technician Apprenticeship
Calex UK —Stockton-on-Tees
- Full-time
- Maintenance
- English
- Driving
8d
Caravan and Motorhome Service Technician / Engineer
A19 Caravans —Seaham
- £25,000 - £40,000 a year
- Full-time
- In-person
- Employee discount
Quick apply

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Workshop Controller

Pulman Group -
Durham

Quick apply

Job details

Permanent | Full-time
From £40,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Annual leave
Company pension
Company events

Qualifications

Customer service
Organisational skills
Leadership
Communication skills
Mechanical knowledge
Time management

Full job description

Workshop Controller
Pulman Volkswagen Durham
Basic Salary: £40,000 + Monthly Bonus Scheme

Join the Pulman Family

Are you an experienced Workshop Controller or Senior Technician looking for your next challenge? Do you thrive in a fast-paced automotive environment where customer satisfaction, efficiency, and team development are at the heart of everything you do?

At Pulman, we are proud to be the only family-owned Volkswagen Group retailer in the North East, representing Volkswagen, SEAT, CUPRA, Škoda, Volkswagen Commercial Vehicles, VWFS Rent-a-Car, and National Vehicle Solutions (NVS).

With over 260 colleagues across the Group, we have built a reputation for delivering exceptional customer service while creating a supportive and rewarding workplace where our people can develop and succeed.

What We Offer

Basic salary of £40,000
Monthly bonus scheme
25 days annual leave plus bank holidays
Company pension scheme
Death in service benefit
Free uniform
Complimentary eye tests, dental check-ups and flu vaccinations
Manufacturer and industry-leading training programmes
Excellent career progression opportunities within the Pulman Group
Supportive, family-oriented working environment

The Role

As Workshop Controller, you will play a pivotal role in maximising workshop productivity, efficiency, and profitability while ensuring the highest standards of customer service and vehicle repair quality.

Key responsibilities include:

Managing and coordinating workshop workflow to maximise technician productivity and workshop efficiency
Planning labour resources effectively to ensure optimum utilisation and performance
Monitoring workshop performance against key performance indicators (KPIs)
Driving first-time fix rates and quality standards across all repairs and servicing activities
Ensuring the CitNOW Electronic Vehicle Health Check (EVHC) process is fully utilised to identify and maximise upselling opportunities
Supporting technicians and providing technical guidance where required
Working closely with Service Advisors, the Service Manager, and wider Aftersales team to ensure seamless customer journeys
Maintaining compliance with manufacturer, retailer, health and safety, and industry standards
Managing workshop loading and scheduling to meet customer expectations and operational targets
Leading, motivating, and developing a team of technicians to achieve outstanding results
Delivering an exceptional customer experience at every stage of the aftersales process

About You

To be successful in this role, you will have:

Previous experience as a Workshop Controller, Senior Technician, or similar automotive leadership role
Strong mechanical and technical knowledge within the motor trade
Excellent organisational and time management skills
Proven ability to manage workshop efficiency and productivity
Strong communication and customer service skills
Experience leading and motivating technical teams
A proactive and solution-focused approach
High attention to detail and commitment to quality workmanship

Desirable:

MOT Tester qualification
Experience working within Volkswagen Group brands
Knowledge of manufacturer systems and aftersales processes
Experience using CitNOW and EVHC platforms

Why Pulman?

At Pulman, our people are our greatest asset. We invest in training, development, and career progression, creating opportunities for colleagues to build long-term, successful careers within our business.

If you're passionate about automotive excellence, workshop performance, and delivering outstanding customer experiences, we'd love to hear from you.

Apply today and become part of the Pulman family at our Volkswagen dealership in Durham.

Pay: From £40,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in haswell, dur

Workshop Controller

IT Technician Service Desk

Synthetic Sports Surface Maintenance Technician

VacancyTitle: Sampler Technician (2)

Water Rescue Technician

Shift Electrical Maintenance Technician

Multi-Skilled Heat Exchanger Production Technician

Trainee Dispenser

Asset Supervisor

Workshop Progressor

Apprentice Mechanical Technician - Offshore Services

Sport Technician

Dispenser

Electrician

CAD Technician

Process Technician

Electric Smart Meter Engineer

Caravan and Motorhome Service Technician - Experienced & Semi Skilled

Service Technician Apprenticeship

Caravan and Motorhome Service Technician / Engineer

I want to receive the latest job alerts for service technician in haswell, dur

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