it support Work, Jobs in hatfield, hrt (with Salaries)

Application Support Technician
Central East Integrated Care Board —Welwyn Garden City
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Communication skills
6d
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
9d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
6d
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
Quick apply
2d
IT Support
CCOMM IT Solutions —St Albans
- £26,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
- Annual leave
- Sick pay
Quick apply
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
6d
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
1d
ServiceNow Platform Support Analyst
Computacenter —Hatfield
- Full-time
- Hybrid work
- Communication skills
ICT Fulfilment / Service Delivery Officer
Keystream Group Limited —London
- £200 - £225 a day
8d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
2d
Deskside Services Technician- Backfill
Allied digital service limited —Welwyn Garden City
- £140 - £160 a day
- Windows
- In-person
Quick apply
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
13d
IT Technician
Consula Group LTD —London
- Up to £80,000 a year
- Part-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
3d
Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
6d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills

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it support jobs near hatfield, hrt

Application Support Technician

Central East Integrated Care Board
Welwyn Garden City

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Job details

Full-time
£32,073 - £39,043 a year
6 days ago

Qualifications

Customer service
.NET
Application support
Communication skills

Full job description

We are looking for a motivated and customer-focused Application Support Technician to join our ICT Operations function, providing support for NHS.net Connect, Microsoft 365 and a range of business applications. This is an excellent opportunity for someone with strong technical troubleshooting skills, a commitment to excellent customer service and the ability to work effectively in a fast-paced support environment.

In this role, you will investigate, diagnose and resolve incidents and service requests in line with agreed service levels and ITIL best practice, either remotely or through on-site.

Team members are expected, if required to be able to work from any of the sites occupied by HBLICT or its customers.

The role covers the hours of 08h00 – 17h00

Provide high-quality technical support for NHS.net Connect, Microsoft 365, and a range of business applications, ensuring the effective delivery, maintenance, and continuous improvement of digital services. The role is responsible for diagnosing and resolving technical issues, managing incidents and service requests within agreed service levels, and escalating problems where required with accurate triage information. It also includes logging all support activity through IT service management processes, supporting users through multiple contact channels, and delivering excellent customer service to a wide range of stakeholders. The postholder will contribute to service improvement, knowledge sharing, and user guidance, while working independently and as part of a wider support team in a busy operational environment.

Team members must possess excellent communication skills and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user’s requests/incidents in a responsive manner. This may be achieved by physical site visit or remotely by accessing the user’s device.

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

For further information in this role please see the job description and person specification attached.

Apply Now

Refine Your Search

it support jobs in hatfield, hrt

Application Support Technician

IT Executive

IT Support Technician - First Line Onsite: Immediate Start

MDM IT Support

IT Support

1st Line IT Engineer

IT Field Support Technician - T2 / Second Line Immediate Start

IT & Application Support Analyst

Helpdesk Co-Ordinator

On-Site 1st/2nd Line Support Technician

ServiceNow Platform Support Analyst

ICT Fulfilment / Service Delivery Officer

Junior Application Support Analyst

Deskside Services Technician- Backfill

Customer Service Advisor

IT Technician

Technical Customer Service Advisor

IT Support Analyst

Technical Support Assistant

Technical Support Center Engineer

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