Customer support & client services occupations Work, Jobs in Haydock, Msy (with Salaries)

Customer Relations Advisor
Magnavale Ltd —Warrington
- £26,431.00 - £34,320.31 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
Quick apply
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Service Advisor
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
10d
Customer Service Advisor
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
8d
Service Centre Supervisor
Culligan UK limited —Haydock
- £29,484 - £31,200 a year
- Full-time
- Data analysis skills
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor - 6 Month Contract
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
10d
Trust Services Partner
NHSProfessionals —Warrington
- £26,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Customer Care Advisor
AAH Pharmaceuticals —Warrington
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
3d
Customer Success Manager
30Seconds Group Ltd —Manchester
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Work from home
Quick apply
2d
Customer Service Advisor
Progress Housing Group Ltd —Leyland
- £30,242 - £31,308 a year
- No weekends
- Hybrid work
- Customer service
3d
Customer Service Advisor
BPO GLOBAL INTERIM MANAGEMENT LTD —Liverpool
- £14 - £17 an hour
- Full-time
- Bilingual
- Customer service
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
2d
Client Services Administrator
DH Accountants & Tax Advisors —Frodsham
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Accounting
- Tax experience
- Annual leave
- Work from home
Quick apply
7d
Customer Account Administrator
ABC Industrial Door Ltd —Irlam
- From £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
14d
Customer Service Advisor (part time)
Olleco —Liverpool
- £10,999.08 a year
- Part-time
- Sales
- Customer service
- Communication skills
Quick apply
10d
Customer Service Representative
ForFarmers —Preston
- Part-time
- Customer service
- Contracts
9d
Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
3h
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
8d

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customer support & client services occupations jobs near haydock, msy

Customer Relations Advisor

Magnavale Ltd
Warrington

Quick apply

Job details

Permanent | Full-time
£26,431.00 - £34,320.31 a year

Benefits

Free parking
Cycle to work scheme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

CUSTOMER RELATIONS ADVISOR

JOB SUMMARY

We are seeking a dedicated and personable Customer Relations Advisor to join our team. The successful candidate will act as the central customer service hub for multi-site operations, serving as the primary point of contact between clients and the business across all sites. This role is responsible for managing and coordinating client communications, booking diaries, and operational queries, whilst ensuring internal and external service targets are consistently achieved over multiple shifts, across a 24/7 operation

RESPONSIBILITIES

- Respond promptly and professionally to customer enquiries via phone and email platforms

- Act as the first point of contact for all inbound telephone calls across multi-site operations, answering, directing and managing calls professionally and efficiently to the appropriate site or department.

- Manage and monitor multi-site email inboxes, ensuring all client and internal communications are acknowledged, actioned and directed to the correct site team in a timely manner.

- Organise and maintain booking diaries for multiple sites, coordinating inbound and outbound transport to support smooth operational flow.

- Process orders at customer request via the WMS platform in a timely manner, and produce analytical data and reports as required.

- Liaise between sites to ensure operational queries and customer requirements are communicated clearly and resolved efficiently, maintaining a consistent standard of service across all locations.

- Maintain accurate records through efficient data entry and management of customer information within our CRM system.

- Provide personalised assistance by understanding customer needs and offering appropriate solutions or products.

- Analyse customer feedback and interaction data to identify trends and areas for improvement.

- Collaborate with other departments to resolve complex issues swiftly and effectively.

- Ensure all client enquiries are responded to professionally and followed through to a satisfactory conclusion, with accurate and timely archiving of all correspondence and documentation.

- Escalate stock and client relationship issues to the relevant site management team when appropriate.

- Comply with site HACCP to ensure product safety, legality and quality.

- Ensure Health & Safety procedures are followed to maintain a safe working environment for self and others.

SKILLS & EXPERIENCE

- Strong communication skills, both verbal and written, with an emphasis on clear, professional interaction.

- Excellent phone etiquette and active listening abilities.

- Proficiency in data entry with high attention to detail.

- Analytical skills to interpret customer data and feedback for continuous improvement.

- Organised approach with the ability to manage multiple tasks efficiently under pressure.

- Demonstrates a positive approach to improving service levels and stock accuracy.

- Proactive and enthusiastic with a commitment to delivering exceptional service in a dynamic setting.

This role offers an engaging environment where your communication skills can thrive while contributing positively to our organisation's success.

Pay: £26,431.00-£34,320.31 per year

Benefits:

Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in haydock, msy

Customer Relations Advisor

Call Centre Agent

Customer Service Advisor

Customer Service Advisor

Service Centre Supervisor

Customer Service Advisor - 6 Month Contract

Trust Services Partner

Customer Service Advisor

Customer Success Manager

Customer Care Advisor

Customer Success Manager

Customer Service Advisor

Customer Service Advisor

Client Services Administrator

Customer Account Administrator

Customer Service Advisor (part time)

Customer Service Representative

Customer Service Advisor

Service Manager

Customer Service / Call Centre Manager

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